Job Description
Security Clearance: Top Secret / SCI
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, emails and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution.
Job Responsibilities
Performance shall include:
- Software installation and support of commercial software and related upgrades
- Update solutions database with applicable resolutions
- Problem solving, hardware/software installation and configuration based on computing standards, and client support for all network and desktop
- Monitors and enforces all IT policies and procedures
- Assist with setting up new users in IDAM and multiple level security LDAP profiles
- Installs and configures computers, monitors, network infrastructure and peripherals such as printers, scanners, and related hardware
- Maintains, upgrades and repairs PCs/laptops and Window desktop applications for all systems
Numbers & Facts
| Location | Washington, DC |
| Job Type | Contractor, Full-time |
| Salary | $80,000–$90,000 Per Year |
| Company Size | 51 - 200 |
| Headquarters | Arlington, VA, US |
| Website | https://www.escinc1.com |
Qualifications
Experience:
- Minimum of five (5) years of experience in information technology or a related field
Education:
- BS degree in Computer Science, Information Technology or equivalent experience
Certifications:
- Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 within 6 months of the date of hire
Security Clearance:
- Top Secret / SCI
- Eligibility for access to Special Access Program Information
- Willingness to submit to a Counterintelligence polygraph
Benefits
Paid Time-Off, Performance Bonus, Life Insurance, Tuition Reimbursement, Concierge Services, 401K, Military Leave, Prescription Drug Coverage, Merchandise Discounts, 401K Match, Employee Referral Program, Employee Events, Retirement / Pension Plans, Paid Sick Days, Parking, Professional Development, Medical, Dental, Vision
About Company
ESC, Inc. is a Woman-Owned Small Business providing mission-critical professional and technical services to the U.S. Department of Defense and other Federal Government agencies. Headquartered in the Arlington VA, ESC specializes in cybersecurity, classified information security, information technology, program management, systems engineering, identity and access management, financial management, and training and exercise support.
ESC is recognized for delivering exceptional customer service, technical excellence, and innovative solutions that support our nation's most critical missions. Our experienced professionals work alongside government customers to solve complex challenges while maintaining the highest standards of integrity, security, and quality.
At ESC, we believe our employees are our greatest asset. We foster a collaborative, professional environment that encourages continuous learning, career development, and work-life balance. We offer competitive compensation, comprehensive benefits, and opportunities to support meaningful national security and defense missions.
Join ESC and become part of a team dedicated to excellence, innovation, and service to our nation.
Skills
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