IT Support Specialist

We are seeking a skilled IT Support Specialist to provide technical assistance and support to our staff and students. The ideal candidate will be responsible for troubleshooting hardware and software issues, maintaining computer systems, and ensuring the smooth operation of our IT infrastructure. Key responsibilities include responding to help desk requests, diagnosing and resolving technical problems, installing and configuring computer systems, and providing training to users on new technologies. The role requires excellent communication skills, a strong understanding of IT systems, and the ability to work independently and as part of a team. Familiarity with networking, operating systems, and common software applications is essential. A commitment to delivering exceptional customer service is crucial in this fast-paced environment.