NewHelp Desk Technician ATR, LLCHelp Desk TechnicianAtlanta, GeorgiaRemoteFull timeHelp Desk TechnicianLocation: Atlanta, GA – Fully Remote Eligibility: Candidate must be eligible to be employed in the United StatesCDC Service Desk - Weekend Shift: Sat-Sun 5 AM to 6 PM Mon-Tues 12 PM - 9 PM New Employee Training 7:30 AM- 4:30 PM (four weeks)Job Description: Advance how our customers operate while you advance your career. The Help Desk Technician I must have: Education: High School Diploma/GED Experience: 2+ years of related experience Technical skills: O365 Applications and VPN Support NAICI - National Agency Check with Inquiries clearance level:
IT Help Desk Technician Tekman Software SolutionsIT Help Desk TechnicianAcworth, GeorgiaThe ideal candidate will possess strong problem-solving skills, a customer-oriented attitude, and the ability to troubleshoot a variety of hardware, software, and network issues efficiently. If you are passionate about technology and enjoy helping others navigate complex technical issues, Tekman Software Solutions, Inc invites you to apply and join our talented team.
Help Desk Technician (Part Time) ELECTRONIC SYSTEMS, INC.Help Desk Technician (Part Time)Duluth, GAThis role is responsible for delivering high-quality desktop support, imaging laptops, and resolving hardware and software issues to enhance user productivity. The ideal candidate will have a working knowledge of Microsoft Azure and the confidence to challenge internal teams constructively when addressing support cases.
Senior Help Desk Technician II Contact Government Services LLCSenior Help Desk Technician IIAtlanta, GASkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
IT Help Desk Technician Tekman Software Solutions, IncIT Help Desk TechnicianAcworth, GA$23,000–$78,000The ideal candidate will possess strong problem-solving skills, a customer-oriented attitude, and the ability to troubleshoot a variety of hardware, software, and network issues efficiently. If you are passionate about technology and enjoy helping others navigate complex technical issues, Tekman Software Solutions, Inc invites you to apply and join our talented team.
Help Desk Technician Southeastrans, Inc.Help Desk TechnicianVilla Rica, GAExperience with desktop user support required, preferably in a help desk/customer service setting required. Working knowledge of Windows Operating Systems, MS Office suite (2000 and above) and Windows 2000/2003 Server environment.
Senior Help Desk Technician Contact Government Services LLCSenior Help Desk TechnicianAtlanta, GASkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
Help Desk Technician Yancey Bros. Co.Help Desk TechnicianAustell, GeorgiaYou will also maintain user accounts, complete new computer set ups and install/configure/maintain different hardware (PC, tablet, phone, printer, etc) and software/operating systems. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs.
IT Help Desk Student Technician Mercer UniversityIT Help Desk Student TechnicianMacon, GeorgiaActive Student Employees : If you are a current Student Employee or have previously worked in a student position, you must apply from your existing Workday account. Excellent written and verbal communication skills with the ability to support faculty, staff, and students who have a wide range of technical proficiency.
Help Desk Manager SYCLONE DESIGNS INCHelp Desk ManagerDawsonville, GAThis role owns day-to-day help desk operations, service delivery, and team development, with a primary focus on meeting and exceeding SLAs, improving client experience, and building scalable processes that support company growth. The Help Desk Manager is responsible for leading and managing a small but growing support team currently consisting of a Field Services Technician, a Help Desk Technician, and an Onboarding/Backup Technician.
Information Technology Help Desk Lee Hecht HarrisonInformation Technology Help DeskSandy Springs, GA$24–$29 / hourProvide hands-on Help Desk support for over 100 employees, addressing technical issues related to desktops, laptops, servers, and mobile devices. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
GA DDS Level 1 Help Desk Analyst Spark Tek IncGA DDS Level 1 Help Desk AnalystConyers, GAThe Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket. Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise.
NewSITEC - Help Desk Specialist (JNY) - Fort Benning, GA PeratonSITEC - Help Desk Specialist (JNY) - Fort Benning, GAFort Benning, Georgia$51,000–$82,000 / yearFull timeCoordinates Incident Reports and Service Request resolutions with the proper personnel at the various site locations, while tracking resolutions from initiation to conclusion on behalf of the end user. Provides support to users in resolving problems using help desk center tools including Remedy, MECM, VMWare, ESXi and NetApp ONTAP.
Level 1 Help Desk Analyst Apidel TechnologiesLevel 1 Help Desk AnalystConyers, GAContractorThe Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management.
NewHelp Desk Analyst 1 Nleague Services IncHelp Desk Analyst 1Conyers, Georgia$19–$20 / hourContractorThe Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management.
NewBilingual Help Desk Analyst Nleague Services IncBilingual Help Desk AnalystConyers, Georgia$19–$20 / hourContractorQualificationsSix months of experience handling customers, questions, complaints, and/or providing information in a call center environment.2+ years’ experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10.Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited collegeKnowledge of Apple iOS Help Desk Analyst Level 1Location: Conyers, GADuration: 12+ MonthsClient: GA DDSOnsite RoleLOCAL CANDIDATESThis position is located at DDS Headquarters in Conyers, GeorgiaBilingual, Spanish requiredMUST have IT Help Desk Call Center expProvides technical assistance to both internal and external customers for tier one issues.
GA DDS Level 1 Help Desk Analyst Expedite Talent SolutionsGA DDS Level 1 Help Desk AnalystConyers, GAThe Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket. Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise.
GA DDS Level 1 Help Desk Analyst PeopleNTech LLCGA DDS Level 1 Help Desk AnalystAlexandria, GAThe Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management. Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory.
NewSITEC Help Desk Specialist (JNY) Fort Benning, GA Peraton IncSITEC Help Desk Specialist (JNY) Fort Benning, GAFort Benning, GA$51,000–$82,000 / yearCoordinates Incident Reports and Service Request resolutions with the proper personnel at the various site locations, while tracking resolutions from initiation to conclusion on behalf of the end user. Provides support to users in resolving problems using help desk center tools including Remedy, MECM, VMWare, ESXi and NetApp ONTAP.
Help Desk Dispatcher CBIZ IncHelp Desk DispatcherGAWith unmatched industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers forward-thinking insights and actionable solutions to help clients anticipate what''s next and discover new ways to accelerate growth. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services.
IT Help Desk QED NationalIT Help DeskNorcross, GASeneca Resources is a leading IT services provider with offices in Reston, Virginia, Alabama and Columbia, Maryland that service clients throughout the United States. About Seneca Resources: Seneca Resources is client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry.
NewIT Service Desk Technician Crescens Inc.IT Service Desk TechnicianAtlanta, GAThe technician supports endpoint devices, Microsoft 365 services, identity management, asset lifecycle processes, and enterprise business applications in a hybrid IT environment. The IT Service Desk Technician provides first- and second-level technical support to agency employees by diagnosing, troubleshooting, and resolving hardware, software, network, and application issues.
NewDCA IT Service Desk Technician RICEFW Technologies IncDCA IT Service Desk TechnicianAtlanta, GA$17.88Preferred Technical Experience Experience supporting: Microsoft Windows 11 Microsoft 365 Microsoft Teams Microsoft Outlook Microsoft Entra ID (Azure AD) Active Directory Microsoft Intune Windows Autopilot ServiceNow Cisco Webex VPN technologies Multifactor Authentication (MFA) Network printers Hybrid cloud environments Hardware Asset Management (HAM) Basic Software Asset Management (SAM) . Required 2 Years Experience supporting Microsoft Windows 11, Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft Entra ID (Azure AD Highly desired 2 Years .
NewDCA IT Service Desk Technician VGroup IncDCA IT Service Desk TechnicianAtlanta, GA$27.50–$28Experience supporting: Microsoft Windows 11 Microsoft 365 Microsoft Teams Microsoft Outlook Microsoft Entra ID (Azure AD) Active Directory Microsoft Intune Windows Autopilot ServiceNow Cisco Webex VPN technologies Multifactor Authentication (MFA) Network printers Hybrid cloud environments Hardware Asset Management (HAM) Basic Software Asset Management (SAM) Required/Desired Skills Skill Required /Desired Amount of Experience Two (2) years of experience providing technical support in a Help Desk or Service Desk environment. Required 2 Years Experience supporting Microsoft Windows 11, Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft Entra ID (Azure AD Highly desired 2 Years Questions No.
NewDCA IT Service Desk Technician BuzzclanDCA IT Service Desk TechnicianAtlanta, GAPreferred Technical Experience Experience supporting: Microsoft Windows 11 Microsoft 365 Microsoft Teams Microsoft Outlook Microsoft Entra ID (Azure AD) Active Directory Microsoft Intune Windows Autopilot ServiceNow Cisco Webex VPN technologies Multifactor Authentication (MFA) Network printers Hybrid cloud environments Hardware Asset Management (HAM) Basic Software Asset Management (SAM) . Required 2 Years Experience supporting Microsoft Windows 11, Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft Entra ID (Azure AD Highly desired 2 Years .
NewDCA IT Service Desk Technician TekWissen LLCDCA IT Service Desk TechnicianAtlanta, GA$27.50Job Title: DCA IT Service Desk Technician Location:Atlanta, GA 30329 Duration:10 Months Job Type: Temporary Assignment Work Type: Hybrid Job Description: Short Description: Under general supervision, provides assistance to computer system users. Our client provides a full range of services including web portal providing information on the state, business and economic development, public safety, Learning, law, justice, health, education, Corrections, transportation, IT, Social Services and culture.
NewIT Service Desk Technician - Hybrid Atlanta, GA Novalink SolutionsIT Service Desk Technician - Hybrid Atlanta, GAAtlanta, GeorgiaThe technician supports endpoint devices, Microsoft 365 services, identity management, asset lifecycle processes, and enterprise business applications in a hybrid IT environment. The IT Service Desk Technician provides first- and second-level technical support to agency employees by diagnosing, troubleshooting, and resolving hardware, software, network, and application issues.
IT Support Technician - Service Desk Brasfield & Gorrie LLCIT Support Technician - Service DeskAtlanta, GAKey Responsibilities: Deliver Exceptional Service: Serve as the first point of contact for employees seeking technical assistance, ensuring a positive and supportive experience over the phone, via email, and through our ticketing system Remote Assistance: Provide timely and effective remote technical support to employees on our construction jobsites and in corporate offices. Education - Skills - Knowledge - Qualifications & Experience Bachelor's degree in MIS, IT, or related field required 1-3 years of experience in a customer-focused IT support role Proficiency with Windows OS and Microsoft Office preferred Skills and Attributes: Excellent empathy, active listening, and resiliency Finds fulfillment in their work through serving others.
NewService Desk Technician II 807831 KSTA I.T.Service Desk Technician II 807831Atlanta, GeorgiaHigh School Diploma or GED with a minimum of 2 years of experience providing technical support in a Help Desk or Service Desk environment, or an Associate's degree in Information Technology, Computer Science, or a related field with at least 1 year of technical support experience. The ideal candidate will have experience supporting Microsoft technologies, endpoint devices, identity and access management, asset lifecycle processes, and IT service management in a fast-paced enterprise environment.
NewIT Service Desk Technician Integrated Resources, IncIT Service Desk TechnicianAtlanta, GAThe technician supports endpoint devices, Microsoft 365 services, identity management, asset lifecycle processes, and enterprise business applications in a hybrid IT environment. The IT Service Desk Technician provides first- and second-level technical support to agency employees by diagnosing, troubleshooting, and resolving hardware, software, network, and application issues.
NewDCA IT Service Desk Technician Advanced American Technologies, IncDCA IT Service Desk TechnicianAtlanta, GAPreferred Technical Experience Experience supporting: Microsoft Windows 11 Microsoft 365 Microsoft Teams Microsoft Outlook Microsoft Entra ID (Azure AD) Active Directory Microsoft Intune Windows Autopilot ServiceNow Cisco Webex VPN technologies Multifactor Authentication (MFA) Network printers Hybrid cloud environments Hardware Asset Management (HAM) Basic Software Asset Management (SAM) . Required 2 Years Experience supporting Microsoft Windows 11, Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft Entra ID (Azure AD Highly desired 2 Years .
NewIT Service Desk Technician Apollo Technology Solutions LLCIT Service Desk TechnicianAtlanta, GAThe technician supports endpoint devices, Microsoft 365 services, identity management, asset lifecycle processes, and enterprise business applications in a hybrid IT environment. The IT Service Desk Technician provides first- and second-level technical support to agency employees by diagnosing, troubleshooting, and resolving hardware, software, network, and application issues.
NewIT Help Desk Support(Work From Home) Qureos IncIT Help Desk Support(Work From Home)Atlanta, GeorgiaRemoteAs the first point of contact for all IT-related queries, you will play a crucial role in ensuring our team of real estate agents and administrative staff have the seamless technical support they need to excel. • Provide first-level support by diagnosing and resolving technical hardware and software issues via email, phone, and remote-access tools.
NewIT Service Desk Technician Prismagic Solutions Inc.IT Service Desk TechnicianAtlanta, GAIncident, Request & Problem Management Follow ITIL best practices for Incident, Request, Problem, and Knowledge Management. Answers questions or resolves computer problems for clients in person, via telephone, email, or from remote locations.
NewIT Service Desk Technician OP Consulting Group LLCIT Service Desk TechnicianNE, GAIncident Management: Log, prioritize, and resolve tickets using ServiceNow following ITIL best practices while documenting troubleshooting steps and knowledge articles. Endpoint & Device Support: Deploy and maintain Windows 11 devices using Microsoft Intune and Autopilot, configure M365 applications, and manage peripheral hardware.
Help Desk Support Specialist Agil3 Technology Solutions (A3T)Help Desk Support SpecialistForest Park, GAFull timePossess experience in simulating or recreating end-user problems with voice, file & print services, desktop & room-based video- teleconferencing, and/or baseline or non-baseline applications to help determine problem root causes. Knowledge of electronic devices (e.g., computer systems/components, access control devices, digital cameras, electronic organizers, hard drives, memory cards, modems, network components, printers, removable storage devices, scanners, telephones, copiers).
NewIT Service Desk Technician Ubertal IncIT Service Desk TechnicianAtlanta, GA$27.50Operating in a hybrid IT environment, this role delivers end-to-end technical support for endpoint devices, Microsoft 365 services, identity management, and hardware asset lifecycle processes to ensure timely incident resolution and strong customer service. Required Skills & Experience High School Diploma or GED with at least 2 years of technical support experience in a Help Desk or Service Desk environment; OR an Associate degree in Information Technology/Computer Science with 1 year of experience.
NewDCA IT Service Desk Technician LancesoftDCA IT Service Desk TechnicianAtlanta, GA$27Required 2 Years Experience supporting Microsoft Windows 11, Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft Entra ID (Azure AD Highly desired 2 Years The technician supports endpoint devices, Microsoft 365 services, identity management, asset lifecycle processes, and enterprise business applications in a hybrid IT environment.
NewIT Service Desk Technician Nleague Services IncIT Service Desk TechnicianAtlanta, Georgia$27–$28 / hourFull timePreferred Technical ExperienceMicrosoft Windows 11Microsoft 365Microsoft TeamsMicrosoft OutlookMicrosoft Entra ID (Azure AD)Active DirectoryMicrosoft IntuneWindows AutopilotServiceNowCisco WebexVPN technologiesMultifactor Authentication (MFA)Network printersHybrid cloud environmentsHardware Asset Management (HAM)Basic Software Asset Management (SAM)Knowledge, Skills, and AbilitiesStrong customer service and communication skills. Deliver outstanding customer service while meeting established Service Level Agreements (SLAs).Incident, Request & Problem Management• Log, categorize, prioritize, and resolve incidents and service requests using ServiceNow.• Follow ITIL best practices for Incident, Request, Problem, and Knowledge Management.• Document troubleshooting steps, resolutions, and knowledge articles to improve service quality.• Monitor ticket queues and ensure timely follow-up and closure.
NewIT Service Desk Technician Syntricate Technologies IncIT Service Desk TechnicianAtlanta, GARequired Years Experience supporting Microsoft Windows 11, Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft Entra ID (Azure AD Highly desired Years . The technician supports endpoint devices, Microsoft 365 services, identity management, asset lifecycle processes, and enterprise business applications in a hybrid IT environment.
NewDCA IT Service Desk Technician Expedite Talent SolutionsDCA IT Service Desk TechnicianAtlanta, GAThe technician supports endpoint devices, Microsoft 365 services, identity management, asset lifecycle processes, and enterprise business applications in a hybrid IT environment. The IT Service Desk Technician provides first- and second-level technical support to agency employees by diagnosing, troubleshooting, and resolving hardware, software, network, and application issues.
Jr. Service Desk Analyst, Technician Digital Management LLCJr. Service Desk Analyst, TechnicianAtlanta, GAWith a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efcient, and cost-effective solutions that drive measurable results.
Mid level Service Desk Analyst, Technician Digital Management LLCMid level Service Desk Analyst, TechnicianAtlanta, GAWith a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efcient, and cost-effective solutions that drive measurable results.
NewService Desk Technician II (POC) Floor & Decor HoldingsService Desk Technician II (POC)Atlanta, GAEssential Job Functions:Subject matter expert in end-user mobile device solutions (i.e., Air Watch) with ability to configure, troubleshoot and lead trainingAbility to identify, learn and gain experience with a specialized IT or business process areaAssist in the planning and developing of IT teamwork schedule, using applicable scheduling toolsFollow process flow and support documentation for areas of responsibilityRespond to IT Service Desk inquiries and record all inquiries in Service NowResolve IT Service Desk inquiries or when required escalate the issueProvide maintenance related to company IT assets (i.e., printers, PC's, routers, etc.) through the issuance of trouble tickets to vendors, directing the end user through repairs or personally completing the repairAssist in management of exchange servers, shared drives, and other miscellaneous serversAssist with new store setup and retrofits as required (including wiring, PC configuration, network, and phone configuration, etc.)Complete configuration and setup of laptops, PC's, cell phones, voice mail and IP phones. Serve is primary point of contact to Associate and Service Desk Technician I, during working hoursProvides IT support for a defined region(s)Schedule and facilitate monthly touch base with store SDRO's, DOD's, CEMs (Chief Executive Merchant) and/or OPS manager, in dedicated region, to review regional performance and historical dataIdentify and report trends, conduct daily review of store and regional casesServe as POC for regional escalationsTriage unresolved cases and assign to the correct Divisional/Regional teamConduct monthly regional review with IT Service Desk leadership team, generate dashboards in ServiceNowAttend the Regional Quarterly Business review;Conduct annual store walks-TBDConduct recurring ticket audits of Associate and Service Desk Technician IPHYSICAL/SENSORY REQUIREMENTSLimited Travel – Less than 10%.
NewDCA IT Service Desk Technician Software Technology IncDCA IT Service Desk TechnicianAtlanta, GAPreferred Technical Experience Experience supporting: Microsoft Windows 11 Microsoft 365 Microsoft Teams Microsoft Outlook Microsoft Entra ID (Azure AD) Active Directory Microsoft Intune Windows Autopilot ServiceNow Cisco Webex VPN technologies Multifactor Authentication (MFA) Network printers Hybrid cloud environments Hardware Asset Management (HAM) Basic Software Asset Management (SAM) . Required 2 Years Experience supporting Microsoft Windows 11, Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft Entra ID (Azure AD Highly desired 2 Years .
NewIT Service Desk Technician Apidel TechnologiesIT Service Desk TechnicianAtlanta, GAContractorThe technician supports endpoint devices, Microsoft 365 services, identity management, asset lifecycle processes, and enterprise business applications in a hybrid IT environment. The IT Service Desk Technician provides first- and second-level technical support to agency employees by diagnosing, troubleshooting, and resolving hardware, software, network, and application issues.
Service Desk Manager Abacus Solutions GroupService Desk ManagerBrunswick, GeorgiaMinimum of five years of detailed experience in Help Desk / Service Desk, plus five years of experience in IT, including operational, support, and management services. Overview: In this position you’ll become part of a technically diverse team to include but not limited to Help Desk Specialists, Network Engineers, System Administrators, and Database Professionals.
Manager of Service Desk & PC Support Fathom Management LLCManager of Service Desk & PC SupportBrunswick, GA$85,000–$95,000 / yearFull timeWe are seeking an experienced and highly customer-focused Manager of Service Desk & PC Support to lead enterprise desktop support and service desk operations within a fast-paced, mission-driven environment. You will serve as the operational leader responsible for ensuring frontline IT support services consistently meet and exceed organizational expectations.
NewIT Service Desk Analyst :: Atlanta, GA (Hybrid) ARK Solutions, Inc.IT Service Desk Analyst :: Atlanta, GA (Hybrid)Atlanta, GAThe technician supports endpoint devices, Microsoft 365 services, identity management, asset lifecycle processes, and enterprise business applications. Seeking an IT Service Desk Technician to provide first- and second-level technical support to employees by diagnosing, troubleshooting, and resolving hardware, software, network, and application issues.
Service Desk Staff Support Lead LancesoftService Desk Staff Support LeadAtlanta, GA$25Leads day-to-day ticket system governance and knowledge management, ensuring service desk technicians have accurate, current, and actionable information to resolve issues efficiently. Education & ExperienceMinimum of 3–5 years of experience in Service Desk operations, IT support administration, knowledge management, or IT service management.