IT Help Desk Analyst – Conyers, GA Iresh TechnologiesIT Help Desk Analyst – Conyers, GAConyers, GAContractorWork Location: DDS Headquarters, Conyers, GA. HIRING: IT Help Desk Analyst – Conyers, GA.
NewAnalyst, Enterprise Risk Management VisaAnalyst, Enterprise Risk ManagementAtlanta, GA$89,200–$138,600 / yearBuild and deliver data insights across the ERM scope, notably on aggregate risk reporting, supporting the Senior Director and Director, ERM, to deliver meaningful insights to all levels of the organization, including across Visa's regions (AP, CEMEA, LAC, VEL, NA) and functions. Execute and support the Risk and Control Self-Assessment (RCSA) processes for any functional unit requiring ERM expertise, including quality assurance review of RCSA submissions for consistency in risk identification, control rating, and residual scoring against ERM methodology.
NewPharmacovigilance Systems Analyst JouléPharmacovigilance Systems AnalystAthens, GA$30–$34 / hourProvide first-line support for pharmacovigilance system users, including ticket triage, user setup, access support, mailbox management, and training coordination. Provide operational and administrative support for pharmacovigilance systems, including system maintenance, user support, data management, validation activities, and documentation.
NewDeskside Support Specialist Reed Smith USDeskside Support SpecialistAtlanta, Georgia$31.25–$41.83Full timeMaintain required recordkeeping, including logging issues into the call tracking database, reporting time accurately, updating the activity log, maintaining the equipment database and inventory, and completing any additional documentation as directed. Provide deskside support for various applications, including Microsoft Office Suite, Windows, iManage Worksite, Elite 3E, Internet, Intranet, voicemail/Unified Messaging, email, and proprietary applications.
Help Desk / Service Desk Analyst I -4P/663 4P ConsultingHelp Desk / Service Desk Analyst I -4P/663Atlanta, GeorgiaThis role is responsible for diagnosing and resolving hardware and software issues while delivering exceptional customer service. We are seeking a motivated Help Desk / Service Desk Analyst I to provide frontline technical support to internal users.
GA DDS Level 1 Help Desk Analyst Spark Tek IncGA DDS Level 1 Help Desk AnalystConyers, GAThe Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket. Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise.
Help Desk Analyst 2 4P ConsultingHelp Desk Analyst 2Atlanta, GeorgiaRemoteReview accounts for accuracy of provision or deprovision based on requests • Test new accounts upon creation for successful login to equipment, network, home drives, office 365 email, and remote VPN • Confirm onboard accounts are assigned group memberships, network drives, and ServiceNow profiles as requested • Verify group memberships, network drives, and ServiceNow profiles are disabled for offboards • Communicate status of processed onboard or offboard requests to hiring managers • Resolve requests within SLA while providing the highest level of customer service • Display a consistent understanding of compliance to assist in high priority escalations and requests Qualifications & Skills Required: • Associate degree in a related field OR minimum 2+ years of help desk support • One-year proven experience with Helpdesk ticketing systems (ServiceNow, Remedy, etc.) • Minimum 2+ years proven experience working effectively with a diverse team in a highly visible, fast-paced and changing environment with occasional aggressive timelines • Minimum 2+ years proficiency with excel spreadsheets, including formulas and reporting • Detail oriented with the ability to work independently • Excellent oral, written, and interpersonal communication • Experience in performing well under pressure • Capable of working competently with personnel at multiple levels of the organization • Experience with ServiceNow or Okta is a plus • Must have work authorization that allows candidate to work in the United States Position Responsibilities: • Receive and track onboard and offboard requests; check the requests for completeness and accuracy • Submit requests for new accounts using ServiceNow ticketing system.
GA DDS IT Help Desk Analyst nLeagueGA DDS IT Help Desk AnalystConyers, GA$20–$22 / yearFull timeUnder general supervision, the incumbent receives and resolves customer inquiries related to DDS Online Services account creation and access, identity verification for address change transactions, and the issuance of digital licenses. Respond to and resolve customer inquiries regarding DDS Online Services accounts, identity verification processes, address change transactions, and digital license issuance.
IT Help Desk Analyst Apidel TechnologiesIT Help Desk AnalystConyers, GAContractorUnder general supervision, the incumbent receives and resolves customer inquiries related to DDS Online Services account creation and access, identity verification for address change transactions, and the issuance of digital licenses. Respond to and resolve customer inquiries regarding DDS Online Services accounts, identity verification processes, address change transactions, and digital license issuance.
Help Desk Analyst 1 Padmore Global ConnectionsHelp Desk Analyst 1Atlanta, GeorgiaThe Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket. External customer support ranges from general website support, assistance with password resets, online account management and the provisioning of mobile driver's licenses.
GA DDS IT Help Desk Analyst PeopleNTech LLCGA DDS IT Help Desk AnalystAlexandria, GAUnder general supervision, the incumbent receives and resolves customer inquiries related to DDS Online Services account creation and access, identity verification for address change transactions, and the issuance of digital licenses. Key Responsibilities Respond to and resolve customer inquiries regarding DDS Online Services accounts, identity verification processes, address change transactions, and digital license issuance.
IT Help Desk Analyst Info Way Solutions LLCIT Help Desk AnalystAtlanta, GAUnder general supervision, the incumbent receives and resolves customer inquiries related to DDS Online Services account creation and access, identity verification for address change transactions, and the issuance of digital licenses. Key Responsibilities Respond to and resolve customer inquiries regarding DDS Online Services accounts, identity verification processes, address change transactions, and digital license issuance.
GA DHS - Help Desk Analyst 2 Nleague Services IncGA DHS - Help Desk Analyst 2Atlanta, GeorgiaRemoteFull timeMinimum 2+ years proven experience working effectively with a diverse team in a highly visible, fast-paced and changing environment with occasional aggressive timelines. Test new accounts upon creation for successful login to equipment, network, home drives, office 365 email, and remote VPN.
GA DDS Level 1 Help Desk Analyst PeopleNTech LLCGA DDS Level 1 Help Desk AnalystAlexandria, GAThe Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management. Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory.
GA DDS IT Help Desk Analyst LancesoftGA DDS IT Help Desk AnalystConyers, GA$20Under general supervision, the incumbent receives and resolves customer inquiries related to DDS Online Services account creation and access, identity verification for address change transactions, and the issuance of digital licenses. Key Responsibilities Respond to and resolve customer inquiries regarding DDS Online Services accounts, identity verification processes, address change transactions, and digital license issuance.
Help Desk Analyst 1 Nleague Services IncHelp Desk Analyst 1Conyers, Georgia$19–$20 / hourContractorThe Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management.
GA DDS Level 1 Help Desk Analyst Expedite Talent SolutionsGA DDS Level 1 Help Desk AnalystConyers, GACOMPENSATION: [Pay Rate / Salary Range, as applicable]Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. The Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket.
Help Desk Analyst 1 (765352) Padmore Global ConnectionsHelp Desk Analyst 1 (765352)Atlanta, GeorgiaThe Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket. External customer support ranges from general website support, assistance with password resets, online account management and the provisioning of mobile driver's licenses.
IT Help Desk Analyst CYNET SYSTEMSIT Help Desk AnalystConyers, GA$20 / hourTemporaryContractorPart timeAs a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
Help Desk Anaylst TRC Talent SolutionsHelp Desk AnaylstAtlanta, GATemporaryAt TRC, we take pride in fulfilling our opportunity to add value to our client's business as their staffing partner, while working tirelessly to connect thousands of individuals each year with work opportunities where they can meet the needs of their families and have the potential to build their careers. This role is responsible for delivering exceptional technical support to restaurant locations and internal users by resolving technical issues and operational questions in a timely and professional manner.