62 Results for

Help Desk Analyst Jobs in Georgia

Jobs

Atlanta, GA8 days ago

$93,200–$144,700 Per Year

As an Analyst, you will work closely with senior team members to help plan and execute global events, support operational workflows, and contribute to initiatives that enhance the effectiveness and visibility of Visa Commercial Solutions worldwide. Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

New!

Atlanta, GA1 day ago

$109,800–$206,700 Per Year

Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD • Proven experience in digital sales, campaign operations and activation, enablement, or related field • Proficiency in using CRM and sales enablement platforms, specifically Microsoft Dynamics and Highspot. Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

Conyers, GA30+ days ago

Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college • Knowledge of Apple iOS This position is located at DDS Headquarters in Conyers, Georgia. The Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket.

Conyers, GA30+ days ago

LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST be Bilingual, Spanish* *MUST have Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. • Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college • Knowledge of Apple iOS This position is located at DDS Headquarters in Conyers, Georgia.

Johns Creek, GA22 days ago

This role serves as the first point of contact for IT support requests and is responsible for troubleshooting technical issues, resolving user incidents, documenting tickets, and ensuring a positive support experience. Experience supporting Microsoft Windows, Microsoft 365, Outlook, Teams, printers, VPN, password resets, and basic network connectivity issues.

Dawsonville, GA30+ days ago

This role owns day-to-day help desk operations, service delivery, and team development, with a primary focus on meeting and exceeding SLAs, improving client experience, and building scalable processes that support company growth. The Help Desk Manager is responsible for leading and managing a small but growing support team currently consisting of a Field Services Technician, a Help Desk Technician, and an Onboarding/Backup Technician.

Conyers, GA30+ days ago

Fort Benning, GA29 days ago

As the Help Desk Support Specialist, the individual will provide technical expertise to government customers and provide day-to-day maintenance, support, and upgrades for operating systems, and workstations. In this role, the Help Desk Support Specialist will directly interface with customers to schedule and perform software installations and upgrades and maintains them in accordance with established policies and procedures.

Forest Park, GA30+ days ago

Full-time

Possess experience in simulating or recreating end-user problems with voice, file & print services, desktop & room-based video- teleconferencing, and/or baseline or non-baseline applications to help determine problem root causes. Knowledge of electronic devices (e.g., computer systems/components, access control devices, digital cameras, electronic organizers, hard drives, memory cards, modems, network components, printers, removable storage devices, scanners, telephones, copiers).

Atlanta, GA30+ days ago

Assist Cortavo end users with various desktop support related questions, such as setting up Outlook, OneDrive, access via Remote Desktop, printer configurations, internet issues, networking questions, and other Level 1-2 support issues. Ticket maintenance, you will typically spend a portion of the workday reviewing existing tickets and looking for cases that should be closed, following up with users where appropriate, and setting reminders for future action.

Atlanta, Georgia23 days ago

Description: The Service Desk Analyst II provides front-line IT support to faculty, staff, and students, independently resolving moderately complex technical issues while ensuring high levels of customer satisfaction. Discover Your Career at Emory University: Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future.

Atlanta, GA22 days ago

Remote

To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at accessibility@emory.edu or call 404-727-9877 (Voice) | 404-712-2049 (TDD). The Service Desk Analyst II provides front-line IT support to faculty, staff, and students, independently resolving moderately complex technical issues while ensuring high levels of customer satisfaction.

Atlanta, GA15 days ago

How:Provide first‑tier troubleshooting for Salesforce (Sales and Service Cloud), Concur, and integrated applications; document resolutions clearly in Zendesk; communicate timely updates; and escalate appropriately when deeper analysis is required. How:Communicate clearly in Zendesk, explain issues in non‑technical language, diagnose root causes, document findings thoroughly, and engage the right resources at the right time.

Atlanta, Georgia15 days ago

$75–$90 Per Hour

About Us: CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained.

Johns Creek, GA30+ days ago

This role is responsible for delivering exceptional customer service, efficiently resolving technical issues, and ensuring accurate documentation in a call/chat ticketing system. Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment.

Decatur, GA17 days ago

$75,000–$85,000 Per Year

The Senior Policy Analyst manages multiple research projects, publications, and program responsibilities simultaneously-maintaining clear timelines, coordinating internal efforts, and ensuring policy products and member services are delivered with consistency and excellence. Working closely with the Director of Policy, Programs, and Strategic Partnerships and colleagues across the organization, the Senior Policy Analyst helps ensure policymakers have access to high-quality analysis, relevant data, and practical insights.

Atlanta, GA30+ days ago

Remote

$70,000–$85,000 Per Year

This position will report to the Logik Solution Architect and will work closely with the Logik.io development team, Master Data Management (MDM), engineering teams, the service desk, and other IT functions. Oldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America.

Alpharetta, GA22 days ago

The Contact Center Analyst – Vendor Onboarding is responsible for supporting the end-to-end business partner setup process by serving as a primary point of contact for external vendors and customers. It ensures that financial operations like accounts payable, receivable, budgeting, and reporting are not only efficient and consistent but also aligned with the needs of internal and external stakeholders.

Alpharetta, Georgia10 days ago

The Business Analyst, Engineering Systems performs a variety of critical tasks to support IT operations, including troubleshooting system issues, analyzing, designing, and implementing system changes, managing vendor relationships, and staying current on vendor roadmaps and releases to understand their impact on the company’s implementations. Overview: The Business Analyst, Engineering Systems is an Information Technology (IT) professional who partners closely with leaders in Engineering, Manufacturing, Quality, and Continuous Process Improvement to provide a balance of operational support and project/implementation leadership.

Atlanta, GA, Georgia30+ days ago

The ideal candidate will have a strong background in IT support, systems administration, and team leadership, with the ability to guide the resolution of complex technical issues, coordinate with third-party vendors, and implement solutions that enhance overall IT service delivery. Support Core IT Systems: Ensure proper management and support of technologies including Office 365, Active Directory, Exchange Server, Microsoft Teams softphones, VPN, RDP, and Windows operating systems.

New!

Dalton, GA1 day ago

A Payment Integrity Analyst reviews healthcare claims, payments, and billing to find errors, fraud, waste, or abuse, ensuring compliance with rules (like CMS) and policies, using strong data analysis, medical coding (CPT/ICD-10), and auditing skills to prevent financial loss and improve accuracy, often working with vendors and internal teams. Key duties include auditing claims, investigating anomalies, analyzing data for trends, collaborating on billing edits, and preparing reports to support cost containment for health plans.

Atlanta, GA7 days ago

$109,800–$175,700 Per Year

This role is vital in helping Visa to understand and deliver against the goals of our key clients, allowing us to provide the right service enablement and partnership that recognizes client specific requirements and ultimately enables and supports client business. Excellent written and verbal communication skills; Great interpersonal and negotiation skills; proven ability to build strong working relationships with internal clients at all levels of management.

Atlanta, GA30+ days ago

Contractor

Coordinate and work with third party support vendors in providing assistance to computer users for a variety of technical issues including networking, end user computer hardware, communications and applications. Preferred Qualifications 3+ years’ experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 10, Active Directory, COTS applications.

Tucker, GA30+ days ago

Lead requirements gathering, testing, and go live support for upgrades, new functionality, and integrations (Maximo, Lawson S3 / Infor CloudSuite FSM, Business Objects, Jedox, and internal interfaces). As the functional expert, you will: Serve as the go-to business administrator for PowerPlan and related financial systems, overseeing configuration, system integrity, security coordination, and ongoing maintenance.

Atlanta, GA30+ days ago

Remote

Contractor

Write test cases based on wireframes, comps, and functional requirements Conduct functional testing and cross-browser and mobile device testing Be responsible for the end-to-end testing of complete, interactive web and mobile applications Monitor and identify problems with content, layout, usability, accessibility, functionality, guidelines, and more across multiple browsers and devices Review product specifications and develop effective testing strategies, plans, and tools to ensure project goals are met Thoroughly test solutions to ensure functionality and integrity Ability to write queries using SQL and compile data and reports as needed. Job Title: IT Business Analyst 4 Job Location: Remote Job Duration: 10+ Month contract on W2 Job Description: Identifies and defines business requirements by quickly understanding business and technical requirements based on the input and opinions from a diverse group of users Works on process flows and screen designs and provides storyboarding to support system design.

Atlanta, GA30+ days ago

Full-time

Job Summary: The Workday Configuration Analyst provides HR system administration, including business process configuration, reporting development, end user training, and data management in support of maintaining Workday as a best-in-class employee experience forward platform. Act as the domain support for feature releases and issue resolution, supporting the Workday Architect to define scope, prioritize, plan and implement system changes and enhancements.

Alpharetta, Georgia30+ days ago

Aptean’ s compliance solutions are built for companies serving specific markets such as finance, healthcare, biotech and pharmaceuticals, over 10,000 highly specialized organizations in more than 20 industries and 80 countries rely on Aptean to streamline their everyday operations. Partner closely with Sales Operations, Deal Desk and CRM teams to track new innovations, evaluate new vendors and integrate new purchases into our stack with minimal disruption and maximum effectiveness.

Atlanta, GA30+ days ago

Demonstrated experience with SharePoint administration and development, cloud technologies (e.g., AWS, Azure), and Infrastructure-as-Code tools such as AWS CloudFormation; strong background in systems analysis, automation, and supporting enterprise-level collaboration platforms. The CNIC N6 SharePoint Systems Analyst will perform FlankSpeed Subject Matter Expert (SME) functions, including managing all applications within the collaboration platform as well as on premises SharePoint 2013/2016 and SharePoint Online.

NULL, GA7 days ago

$85,000–$85,000

Other Benefits: Life insurance, short term disability, long term Client ability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance. Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO).

Atlanta, GA30+ days ago

Contractor

You will work with a variety of tools and systems, including Active Directory, Microsoft Teams IP phone systems, and Exchange Admin, while having opportunities to expand your expertise in OKTA, Crowdstrike, AWS, and SharePoint. You will provide direct support to end-users, addressing technical issues, troubleshooting hardware and software problems, and assisting with network connectivity and VPN access.

Savannah, Georgia, United States, GA30+ days ago

Full-time

We are evolving into a hyper-connected ICT company, bridging industry and everyday life through: Smart Mobility powered by our Mobility-as-a-Service (MaaS) platform, Smart Factory solutions that intelligently optimize vehicle production lines, And Smart City platforms that integrate ICT across homes, buildings, safety systems, and energy networks. This position is responsible for assessing, estimating, supporting and managing the effective and efficient delivery of the functional aspects of APS (Advanced Planning & Scheduling) and WEB solutions, enhancements and service delivery (break/fix) across all HMGMA supported instances.

Atlanta, GA30+ days ago

Remote

Full-time

This role will be a key contributor to CLM implementation projects, working closely with clients to understand business needs, analyze contract management processes, and support the design and deployment of CLM solutions. Support testing phases by developing test cases, conducting user acceptance testing (UAT), and troubleshooting issues to ensure solution quality.

Duluth, GA30+ days ago

High-value differentiators: DRG/APR-DRG auditing (MS-DRG/APR-DRG assignment validation, upcoding/DRG creep, LOS & medical necessity review); experience with medical necessity triggers, high-cost drug/services, pharmacy & DME integrity, behavioral health and Psychotherapy coding. Synthetic Healthcare Data CurationReviewing and curating synthetic datasets generated by AI and data engineering teams to ensure they accurately reflect real-world healthcare claims, medical records, and diagnostic imaging clinical scenarios.

Stone Mountain, Georgia30+ days ago

This hybrid position integrates technical application knowledge with advanced data analytics to enhance clinical care delivery, improve patient access, strengthen financial operations, and support innovation in emerging technologies such as Artificial Intelligence (AI)-enabled medical documentation. Overview: The Data Applications Analyst plays a critical role in advancing MedCura Health’s mission by supporting enterprise-wide data analysis and optimizing application performance across our multi-site Federally Qualified Health Center (FQHC) network.

Atlanta, GA30+ days ago

Full-time

Bachelor's degree in HR, Information Technology, or 5+ years of relevant experience with HCM systems, with a minimum of 2 years focused on Oracle HCM Cloud Talent Management (Performance, Goals, or Succession Planning). • Perform functional setup, maintenance, and changes to Oracle HCM Talent modules (Performance Templates, Goal Library, Talent Review Meetings, Succession Plans, and Talent Pools).

Roswell, GA29 days ago

Conduct detailed process discovery sessions with attorneys, paralegals, and operations staff to document current-state workflows across the creditors’ rights lifecycle — including placement intake, demand issuance, suit preparation, court filing, judgment enforcement, garnishment, and post-judgment collection. Design and maintain process maps, decision trees, and workflow diagrams using tools such as Visio, Develop and track key performance indicators (KPIs) including case cycle time, automation accuracy, exception rates, compliance adherence, and cost-per-file metrics across client portfolios.

New!

Canton, Georgia6 days ago

Produces daily, weekly, and monthly reports for departmental and related functions, routinely tests systems, and provides documentation for knowledge base and management education requests. 3. Two (2) or more years experience in professional environment supporting personal computer software, hardware build, installations, and end user support for enterprise or health care.

New!

Atlanta, GA1 day ago

Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies. The Transportation System Analyst contributes functional and technical skills to develop and support Oracle’s Transportation Management solution with an emphasis on enhancing and simplifying the user experience, issue resolution and data management.

Atlanta, GA12 days ago

$120,000–$140,000 Per Year

Perform unit testing and integrated system testing of updates and modifications to ensure that the specifications are met and that there are no unexpected or adverse impacts on application performance and functionality. Design and configure Invoicing capabilities within Oracle Cloud PPM, understanding impact to other modules, such as General Ledger and Accounts Receivable.

Atlanta, Georgia30+ days ago

Coordinate and work with third party support vendors in providing assistance to computer users for a variety of technical issues including networking, end user computer hardware, communications and applications. Preferred Qualifications • 3+ years experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 10, Active Directory, COTS applications.

Atlanta, GA12 days ago

Full-time

Provide technical support to end-users, assisting them with digital tools and troubleshooting issues. 3-5 Years Manage and maintain the company's digital systems, including servers, databases, and cloud-based platforms.

Atlanta, Georgia30+ days ago

As our end users support multiple businesses at ICE, EUC collaborates with enterprise stakeholders to focus on efficient processes and policies that improve user productivity and efficiency. Provision Active Directory, Azure, Intune, and Exchange Online including device authentication and maintaining users, groups, and distribution lists.

Peachtree Corners, Georgia8 days ago

Physical Requirements: Stand or Sit(Stationary position), Walk(Move, Traverse), Use hand/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position), Talk/hear(Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information), See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess), Repetitive Motion, Reaching Function in the Job: Sedentary Work- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Job Summary: The Business Systems Analyst is responsible for analyzing business programs, mapping data flows, and identifying opportunities for system optimization and integration.

Alpharetta, Georgia15 days ago

This person should be able to translate business objectives and user needs into clearly written technical requirements and implement these requirements into existing systems or assist in choosing additional point solutions that help solve these business problems.  . Responsibilities: The HRIS Data Analyst leads the required maintenance, support, and training of the HR Systems within the company: Conducts data quality audits and new starts interface to ensure accurate information.

Kennesaw, Georgia30+ days ago

Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents; ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community; ability to effectively present information and respond to questions from Executive Management, public groups clients and/or customers. With nearly 50 years of industry experience, we partner with major telecom providers, cloud service providers, general contractors, data center operators, and utilities to design and deliver customized solutions that solve complex challenges.

Norcross, GA30+ days ago

$54,460–$81,550 Per Year

Attend manufacturer/vendor technical seminars and communicate with sales executives, technicians, and customers concerning training, product support and technological changes, and. About our Company -Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets.

Fort Benning, GA30+ days ago

As a leader in our space, we partner with firms in the private sector, academic institutions, and industry associations with a goal of continually building our expertise and capabilities for the benefit of our employees and the customers we support. As a Field Service Representative (FSR) Analyst, you will be on the front lines assisting Palantir's implementation teams to support and strengthen the unique partnerships with Palantir's client's user base.

New!

West Point, GA5 days ago

Full-time

The Analyst works collaboratively with internal teams to diagnose and resolve issues, supports system installations and upgrades, and ensures minimal disruption to production through timely troubleshooting and escalation when necessary. Support installation, maintenance, and modification of MES systems, including network cabling, equipment setup, and system upgrades, while working across both control room and plant floor environments.

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Help Desk Analyst Jobs in Georgia

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Tech Support Analyst - $25/hr Veterans Sourcing Group

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Contact Center Analyst - Vendor Onboarding, Shared Services AMAT Corporate

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Financial Systems Analyst - Utilities Oglethorpe Power Corporation

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Sr HRIS Analyst Americold Logistics, LLC.

AI Automation & Workflow Analyst Aldridge Pite Haan, LLP

Microsystems Analyst Northside Hospital Inc.

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Analyst, EUC Intercontinental Exchange Holdings, Inc.

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