New Business Operations Manager

New Business Manager (PR Agency)

Tampa or Miami, FL · Hybrid (3 days in office)

We're a fast-growing PR agency, and more new business opportunities are coming our way than ever before. We need someone to keep that growth organized. As our New Business Manager, you'll make sure no pitch, proposal or deadline falls through the cracks. You'll run the system behind every new client win: tracking outreach, keeping proposals on schedule and getting our executives ready for every first conversation.

This role is ideal for someone with a mix of executive assistant and project management experience: someone who is comfortable supporting senior leaders and who also likes owning a process, managing timelines and keeping a team on track. You'll work directly with agency leadership and play a central part in how we grow.

What you'll do

• Own the new business process from first outreach through proposal submission, including the tracking system, templates and handoffs, and improve it as our pitch volume grows
• Track every outreach email: who sent it, who received it, when it went out, whether there was a reply, and make sure every follow-up happens
• Keep a single up-to-date tracker of every proposal and RFP, showing what's due, when it's due and who owns it, and assign owners where needed
• Confirm that every proposal is submitted on time and received, and flag or escalate anything at risk of slipping
• Schedule first calls with prospective clients by coordinating calendars on both sides, and brief our executives beforehand with the background they need
• Send leadership a weekly report on what went out, what's due, what's waiting on a response, and where deadlines or capacity are at risk
• Keep contacts, proposal versions and call notes organized so anyone on the team can find what they need

What we're looking for

• 4+ years of experience combining executive support and project management, such as an executive assistant who has managed projects, or a project coordinator or manager who has supported senior leaders. New business, proposal or agency experience is a strong plus
• Experience building or running a tracking process that leaders relied on
• Strong organization and follow-through. You set priorities across competing deadlines without waiting to be asked
• Polished, confident written communication with senior executives and prospective clients
• Experience scheduling across multiple executive calendars
• Comfortable with spreadsheets or a CRM, plus Outlook or Google Workspace
• Discretion with confidential client and business information

Details

• Full-time, temp-to-perm: a 60-day initial period with the intent to convert to a permanent role
• Hybrid: Tampa or Miami, FL, 3 days a week in office
• Start date: As soon as possible. We're ready to move quickly for the right person

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee's/applicant's background, pertinent experience, and qualifications

Florida Salary Range

$80,000-$90,000 USD