Administrative Skills, Beverages, Calendar Management, Catering Services, Communication Skills, Conference Management, Customer Support/Service, Dental Insurance, Detail Oriented, Diversity, Establish Priorities, Food Preparation, High School Diploma, Housekeeping/Cleaning, Interpersonal Skills, Leadership, Lift/Move 35 Pounds, Mail Processing, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multitasking, Office Management, Organizational Skills, Presentation/Verbal Skills, Printers, Problem Solving Skills, Property Management, Restaurant, Team Building, Team Player, Time Management, Vision Plan, Writing Skills
Charlotte, North Carolina
About Firebirds
Firebirds Wood Fired Grill is a polished casual restaurant brand known for our scratch kitchen, bold flavors, and genuine hospitality. Our Corporate Office supports restaurants across the country, and we're looking for an energetic, organized, and service-minded professional to help keep our office running smoothly.
Responsibilities:
About the Role
Are you the kind of person who notices when the coffee is running low, the printer needs attention, or the conference room could use a quick refresh—and takes care of it before anyone else even realizes?
We're looking for a proactive, organized, and friendly Office Administrator/Receptionist to be the heartbeat of our Corporate Office. As the first face visitors see and the first voice callers hear, you'll create a welcoming experience while ensuring the office operates efficiently every day. From managing supplies and coordinating vendors to supporting meetings and keeping the office organized, you'll play an important role in supporting our Corporate Team.
If you thrive in a fast-paced environment, enjoy multitasking, and love creating order out of chaos, we'd love to hear from you.
Essential Duties & Responsibilities
- Greet visitors and serve as the first point of contact for guests, vendors, and incoming phone calls.
- Maintain a professional, welcoming, and organized front office environment.
- Manage office, kitchen, and breakroom supplies, including snacks and beverages; monitor inventory and reorder as needed.
- Coordinate office maintenance and communicate with building management and outside vendors.
- Receive, sort, and distribute incoming mail and packages; prepare outgoing shipments.
- Coordinate conference room scheduling, meeting setup, catering, and meeting materials.
- Assist with company meetings, employee events, celebrations, and team lunches.
- Maintain clean, organized common areas and conference rooms.
- Perform various administrative duties and provide support to departments and leadership as assigned.
Qualifications:
Qualifications
- High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
- 1–3 years of experience in an office administration, receptionist, or office management role.
- Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
- Strong customer service and interpersonal skills.
- Excellent verbal and written communication skills.
- Highly organized with exceptional attention to detail.
- Ability to prioritize multiple tasks while maintaining accuracy.
- Self-motivated with the ability to work independently and take initiative.
- Comfortable lifting up to 35 pounds when organizing office supplies or preparing for meetings and events.
Desired Skills
- Strong organizational and time management skills
- Professional communication
- Attention to detail
- Adaptability and flexibility
- Problem-solving mindset
- Technology proficiency
- Teamwork and collaboration
- Positive attitude and professionalism
Work Environment
Join a collaborative Corporate Office where hospitality extends beyond our restaurants. You'll work alongside passionate professionals in a fast-paced environment that values teamwork, initiative, and exceptional service. Every day offers the opportunity to make a meaningful impact by helping our office—and our people—operate at their best.
Schedule
This is a full-time, onsite position located at the Firebirds Wood Fired Grill Corporate Office.
- Monday – Thursday: 9:00 a.m. – 4:30 p.m.
- Friday: 9:00 a.m. – 3:00 p.m.
Compensation & Benefits
- $19.00–$23.00 per hour, based on experience
- Medical, dental, and vision insurance available in accordance with eligibility requirements for hourly Team Members
- Two (2) weeks of paid time off
- Seven (7) paid company holidays
- Firebirds dining card
- Eligibility to participate in the company's 401(k) retirement plan after one year of service, including company matching contributions in accordance with the plan
- Opportunities for professional growth and development
Firebirds Wood Fired Grill is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where every Team Member is valued and respected.
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Firebirds Wood Fired Grill