Office Assistant

Handles incoming calls and operates a switchboard between 9am and 5pm daily. Manages the Company’s lobby area, greets and directs all visitors, including vendors, customers, and job candidates. Handles general administrative duties and overflow projects from other office employees including word processing, data entry, and Internet research tasks.  

POSITION SPECIFIC RESPONSIBILITIES 

Professionally answer, administer and direct all incoming calls and emails appropriately while providing basic information when needed  

Serve visitors by greeting, welcoming, directing and announcing them appropriately   in a professional, friendly, hospitable manner  

Receive and sort daily mail/deliveries/couriers  

Maintain security by following procedures and controlling access  

Perform other clerical receptionist duties such as filing, photocopying, collating, scanning documents  

Arrange Catering for meetings  

Assist in shipping packages via USPS and FedEx  

Organizing maintenance to keep the office clean and safe and ensure office equipment such as copier, postage meter is in good working order  

Order and compile supplies for all locations  

Work within our Customer Rewards Program and assist customers with Rewards points   

Direct guest feedback to appropriate contact  

ESSENTIAL SKILLS

Proven working experience in similar roles  

Excellent phone etiquette  

Highly organized with attention to details  

Punctual  

Fun, personable and hard working  

Strong computer and internet research skills  

Excellent interpersonal skills and ability to communicate effectively and work well with co-workers, customers and vendors  

Ability to demonstrate sensitivity to confidential matters  

Strong knowledge of Writing skills, Reporting skills, Scheduling, Microsoft Office, Time Management, Organization, Verbal communication  

Ability to organize, multitask and prioritize   

Commitment to Company values  

PHYSICAL REQUIREMENTS

Lift and carry up to 25 pounds occasionally, including packages, supply orders, mail, and deliveries.

Sit or stand for extended periods while staffing the front desk.

Move throughout the office and occasionally bend, reach, or stoop to stock supplies and process shipments.

Operate standard office equipment, including a computer, multi-line phone system, copier, and postage meter.

QUALIFICATIONS 

2-3 years of relevant experience   

High-school degree  

Ability to speak, read and write English, follow verbal and written instructions