Office Services Associate

Office Services Associate
Washington, DC (Onsite)
03+Months (Temp to Hire)
Monday Friday, 9:00 AM 6:00 PM

Overview

The Office Services Associate will providing cross-functional services with a primary focus on print production. This role also supports mailroom operations, shipping and receiving, package processing, hospitality services, and general office services while delivering exceptional customer service in a professional legal office environment.

Key Responsibilities

• Operate and manage print production equipment, including high-volume copiers, printers, and finishing equipment.
• Process, produce, and distribute print jobs while ensuring quality, accuracy, and timely completion.
• Receive, sort, scan, process, and distribute incoming mail and packages.
• Perform mail deliveries and package deliveries throughout the office.
• Assist with shipping and receiving activities, including tracking, logging, and verifying incoming and outgoing shipments.
• Scan packages and maintain accurate shipping and receiving records.
• Provide hospitality and conference room support, including setup and coordination as needed.
• Support daily mailroom operations and maintain organized work areas.
• Utilize document management, cost recovery, and workflow management systems.
• Troubleshoot basic equipment issues and coordinate service requests when necessary.
• Ensure compliance with established office procedures, security standards, and client service expectations.
• Deliver exceptional customer service while interacting with attorneys, staff, clients, and vendors.
• Work independently and prioritize multiple assignments in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• 1 2 years of related office services experience required.
• Minimum 2 years of legal industry experience highly preferred.
• Prior print production, copy center, or reprographics experience preferred.
• Knowledge of shipping, receiving, and mailroom operations.
• Strong customer service, communication, and interpersonal skills.
• Ability to operate and troubleshoot copiers, printers, and related office equipment.
• Familiarity with document management and workflow systems preferred.
• Strong attention to detail, organizational skills, and problem-solving abilities.
• Ability to read and understand technical manuals, procedures, and shipping documentation.
• Valid driver's license and required auto insurance coverage may be required per company policy.
• Parking is the responsibility of the employee.