Office Services Associate

About Us:

Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.

Our Mission:

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

Job Description

We seek an Office Services Assistant to manage hospitality, facility support, and logistics for a fast-paced law firm environment. This role is central to client-facing operations and requires precision, responsiveness, and attention to detail.

Location: Washington DC
Pay: 21-23.50hr
Schedule: Monday - Friday (7am-4pm)

Primary Responsibilities

Elevated Concierge Style Hospitality & Client Support

• Greet visitors and clients with professionalism; manage reception desk coverage as needed; coordinate beverages, refreshments, and amenities for meetings and events; ensure conference rooms meet client expectations.

Pantry & Kitchenette Management

• Maintain inventory of pantry stock, coffee, supplies, and kitchenette equipment; organize and clean refrigerators, counters, and storage areas daily; coordinate restocking and vendor deliveries; ensure food safety and cleanliness standards.

Conference Room Operations

• Set up and break down conference rooms for meetings; stock supplies (notepads, pens, water); manage AV equipment and technology needs; ensure rooms are clean and ready before and after use; coordinate room bookings and signage.

Catering & Event Support

• Coordinate with external catering vendors; receive, organize, and serve food and beverages for firm events; manage setup and cleanup; track expenses and inventory for events.

Reception Coverage

• Provide backup reception support during busy periods or staff absence; manage phones, mail distribution, and visitor check-in procedures.

Qualifications & Requirements

• High school diploma or equivalent
• 1+ years of hospitality, office support, or facilities experience preferred; strong organizational and time management skills
• ability to work independently and respond quickly to requests; professional demeanor and communication
• Ability to lift or move 40 lbs. or greater
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
• Ability to walk, bend, kneel, stand or sit for an extended period of time

Key Attributes

• Detail-oriented; proactive problem-solving; client-focused mindset; reliable and punctual; ability to maintain confidentiality; calm under pressure.

Schedule & Compensation

• Full-time position; Monday–Friday, standard business hours with flexibility for event support; competitive salary and benefits package.

The Compensation range for this role is 21.00 to 23.25 USD per hour. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

All eligible employees receive access to a comprehensive benefits package, including:

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients. 

Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation. 

We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation. 

Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.