Operations Specialist

Job Title: Operations Specialist

Location: Boston MA

Duration: Contract - 6 months, possibility of extension

Pay Range: $22 to $24/hr

Job ID: 411066

Work Model: Hybrid in office

Schedule: 40 hours per week, 9:00 a.m. - 5:00 p.m.

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

We are seeking an Operations Specialist to join our team. The role focuses on specialized operational securities processing for corporate actions and reorganizations. The ideal candidate will have experience in corporate actions processing, reconciliation, and client communications and a proven ability to execute defined procedures accurately, meet daily deliverables, and escalate issues appropriately.

Responsibilities:

• Scrub announcements using market data vendors, company information, depositories, and agents.
• Input data into the Corporate Actions platform for income and mandatory events.
• Identify complex events and communicate details to team members.
• Process class action suits and related workflows.
• Enter client instructions manually into the Corporate Actions platform.
• Process agent confirmations and communicate outcomes to clients.
• Communicate uninstructed positions to clients daily via written updates and phone calls.
• Process client account profile requests for corporate actions.
• Enter payments manually into the Corporate Actions platform.
• Balance and reconcile positions related to corporate action activity.
• Reconcile receivables and payables to ensure accurate client cash projections.
• Collaborate as part of a team to ensure consistent client service and participate in client presentations or calls.
• Identify problem items and resolve issues in a timely and constructive manner.

Required Skills & Qualifications:

• BA/BS degree or equivalent work experience.
• Demonstrated PC proficiency and ability to process transactions accurately.
• Strong verbal and written communication skills with client-facing experience.
• Ability to identify, escalate, and resolve problems within defined procedures.
• Organizational skills, attention to detail, and time management to meet deadlines under pressure.
• Ability to multi-task and work effectively in a team environment.

Preferred Skills:

• Experience with corporate actions platforms and market data sources.
• Knowledge of class actions processing and securities operations controls.

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

• Competitive compensation and benefits.
• Opportunities for growth with global clients.
• A supportive, inclusive culture that values innovation and people.
• Exposure to cutting-edge technologies and projects.

About Our Commitment

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Interested? Apply Now!

If this sounds like the right opportunity for you, please apply with your most recent resume.