Overview

We are seeking an Operations Specialist Corporate Actions (CA Reorg) to support specialized securities processing activities related to corporate actions and reorganization events within a financial services environment. This role is responsible for processing corporate action events, maintaining accurate records, reconciling positions, communicating with clients, and supporting critical operational workflows.

The ideal candidate is highly detail-oriented, analytical, and capable of managing multiple priorities in a fast-paced, deadline-driven environment while delivering exceptional internal and external client service.

Responsibilities

Corporate Actions Processing

• Review and validate corporate action announcements from market data vendors, depositories, agents, and company information sources.
• Input and maintain corporate action event information within corporate actions platforms.
• Process income and mandatory corporate action events.
• Identify complex or unusual events and escalate appropriately.
• Process class action claims and related activity.
• Process client instructions through manual system entry.
• Process agent confirmations and communicate updates to clients.

Reconciliation & Reporting

• Perform balancing and reconciliation of positions impacted by corporate action activity.
• Reconcile receivables and payables to support accurate cash projections.
• Monitor and resolve position and cash discrepancies.
• Support operational reporting and workflow tracking activities.

Client Service & Communication

• Communicate uninstructed positions to clients through written and verbal channels.
• Respond to client inquiries and support client service initiatives.
• Participate in client presentations, meetings, and conference calls as needed.
• Partner with internal departments to support issue resolution and service delivery.

Risk Management & Operations Support

• Identify, escalate, and resolve operational issues in a timely manner.
• Ensure transactions are processed accurately and within established deadlines.
• Maintain compliance with operational procedures and processing standards.
• Contribute to process improvement initiatives that enhance efficiency and reduce operational risk.
• Develop an understanding of how corporate action processing impacts broader business operations.

Required Qualifications

• Bachelor's degree or equivalent work experience.
• Strong computer and Microsoft Office skills.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving abilities.
• Ability to identify, research, escalate, and resolve issues.
• Strong organizational skills and attention to detail.
• Ability to multitask and manage competing priorities.
• Ability to work effectively within a team environment.
• Ability to process transactions accurately and efficiently.
• Ability to meet deadlines and perform well under pressure.
• Strong time-management skills.

Preferred Qualifications

• Experience in:
  • Corporate Actions
  • Securities Operations
  • Investment Operations
  • Fund Administration
  • Custody Operations
  • Financial Services Operations
• Experience with reconciliations and cash balancing activities.
• Knowledge of corporate action event processing.
• Experience supporting institutional investment or custody clients.
• Familiarity with settlement, securities processing, or asset servicing operations.

Key Skills

• Corporate Actions Processing
• Securities Operations
• Reconciliations
• Cash Management
• Financial Services Operations
• Client Service
• Data Analysis
• Problem Solving
• Transaction Processing
• Operational Risk Management
• Attention to Detail
• Time Management
• Microsoft Office