Part-Time Clerical Assistant, Accessibility Services

About North Shore Community College:

North Shore Community College is a diverse, caring, inclusive community that inspires our students to become engaged citizens and to achieve their personal, academic, and career goals through accessible, affordable, rigorous educational opportunities that are aligned with our region's workforce needs and will prepare them for life in a changing world. NSCC is one of 15 Massachusetts community colleges, which serves the 26 cities and towns north of Boston. Since its founding in 1965, NSCC has grown from a single leased building to an urban campus in downtown Lynn and a suburban campus in Danvers, and from five to 80 academic programs of study. Nearly 50,000 students have graduated from NSCC. The college is accredited by the New England Commission of Higher Education (NECHE).

Job Description:

Part-Time Clerical Assistant, Accessibility Services, Lynn Campus

Work Schedule: Tuesdays - Thursdays 9:00 am to 2:00 pm & Fridays 9:00 am - 1:00 pm

SALARY: $19.47/hr., non-benefited position

At this time, the College is not providing sponsorships for Visas.

GENERAL STATEMEMT OF DUTIES:

Responsible for providing administrative support for the Executive Director, Assistant Director, and staff of the Accessibility Services Office. The ideal candidate must possess the ability and

temperament needed to support a student-centered office. Successful candidates must exhibit exceptional interpersonal skills and enjoy working with students. The candidate must be

detailed oriented, have a high level of productivity and possess a strong administrative skill set.

ESSENTIAL FUNCTIONS:

Provide general administrative office support to the Executive Director, Assistant Director, and Accessibility Services staff to

include:

• Oversee the administrative functions of the office of Accessibility Services
• Respond to a variety of telephone, in person and email inquiries regarding Accessibility documentation requirements, directing calls within the office as needed.
• Scheduling of appointments for Accessibility Services staff members as needed
• Draft emails for internal and external communication that may be of a confidential nature.
• Create and maintain computerized database in Banner including the scanning of confidential documents.
• Develops and maintains student confidential files, records and database as required by Accessibility Services.
• Submits online requisitions for purchasing of Accessibility-related materials and products.
• Prepare letters and other documents using Microsoft Office Suite.
• Respond to inquiries from supervisor, faculty/staff, students and the public, which may include accessing electronic data in Banner
• Other related duties as assigned consistent with the position.

SUPERVISION RECEIVED: Assistant Director of Accessibility Services

Requirements:

• One year of related clerical experience in a customer service setting or the equivalent combination of education and experience.
• Must possess excellent organizational skills and be able to interact effectively with instructors, students and the general public.
• Successful experience interacting with culturally diverse populations.
• Must be detail oriented, possess strong computer skills and be proficient with Microsoft Office Suite.
• Excellent oral and written communications skills as well as ability to work in a multitask office.
• Ability to work well under pressure in a fast-paced and confidential environment.
• Candidates will be required to pass a CORI/SORI and/or a National background check as a condition of employment.

PREFERRED QUALIFICATIONS:

• Familiarity with digital imaging (scanning and indexing of digital files) preferred.
• Knowledge of Banner or other integrated student database system preferred.
• Knowledge of Adobe Sign product preferred.
• Bilingual in Spanish preferred.

Additional Information:

North Shore Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics, sex stereotypes or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits Sex-Based Harassment. Inquiries or complaints concerning discrimination, harassment, or retaliation shall be referred to the College's Title IX Coordinator, Affirmative Action and Compliance Officer, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights: TitleIX@northshore.edu

Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act, which can be found on the disclosure page of the College's website by clicking here.

In alignment with our mission to provide accessible, affordable, and rigorous educational and employment opportunities, NSCC is committed to supporting individuals with disabilities throughout the recruitment and employment process, and to support fulfilling essential job functions. If you need a reasonable accommodation, please reach out to our ADA/504 Coordinator: Employee_Accom@northshore.edu

North Shore Community College participates in E-Verify.

Application Instructions:

TO APPLY: To be considered for this position click on the "Apply Now" button, you will be prompted to set up a new account or login to an existing account. You will be able to upload the following required documents for consideration:

• Cover Letter, describing your qualifications and experience
• Resume/CV
• Applicants selected for an interview will need to provide the names, address, email and telephone number of at least three current professional references. [References won't be contacted without application notification]

First consideration will be given to those who apply by November 24, 2026