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Payroll Specialist
- Location: Lakeland, Florida 33813
- Work model: Remote
- Posted June 30, 2026
- Job ID: JPC - 205806
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Job Description
[About the Role]
Join a fast-paced, collaborative team in Lakeland, FL as a Payroll Specialist, where you'll play a pivotal role in managing complex payroll cases and driving process improvements. This position is ideal for an analytical problem-solver eager to grow in a dynamic, tech-driven environment supporting enterprise-wide payroll operations.
[Responsibilities]
- Serve as the escalation point for advanced payroll inquiries, managing Tier 2 case investigations from intake to closure
- Analyze payroll data to identify root causes, coordinate corrective actions, and ensure compliance across HR, Finance, and IT systems
- Maintain detailed and compliant case records; generate and present regular reports on case trends, SLA compliance, and process metrics
- Collaborate with internal stakeholders to implement process improvements and preventative controls
- Provide coaching and knowledge-sharing to Tier 1 staff to enhance team-wide proficiency and resolution effectiveness
[Required Skills and Experience]
- Bachelor's degree in Business, Finance, Accounting, Human Resources, or equivalent experience
- At least 3 years in payroll processing and case management, with a minimum of 1 year handling complex/Tier 2 payroll issues
- Proficiency with payroll systems (SAP ECP highly valued) and advanced Excel/Power Query skills
- Strong understanding of federal and state payroll tax regulations (FICA, IRS, state withholding)
- Demonstrated analytical and problem-solving abilities with a focus on data-driven decision making
- Excellent communication skills for conveying complex payroll issues to diverse audiences
- Deep knowledge of payroll principles and processes
[Preferred Skills]
- Certified Payroll Professional (CPP)
- Advanced SAP Employee Central systems experience
- Strong customer service orientation with a proven commitment to accuracy and timeliness
- Exceptional organizational skills and ability to manage multiple cases concurrently
- Proven ability to collaborate across teams and drive continuous improvement
[Benefits]
- Competitive salary and comprehensive health benefits package
- Career advancement opportunities in a growing organization
- Ongoing training and professional development
- Collaborative and supportive work environment
- Flexible work arrangements available
[How to Apply]
Ready to make an impact? Submit your resume and a brief cover letter highlighting your payroll expertise and case management experience. Apply today to join a company that values your skills and invests in your growth!
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Job details
Job ID JPC - 205806
Location Lakeland, Florida, United States
Work Model Remote
Experience 15 years
Pay Rate $25.43
Posted June 30, 2026
Skills Payroll Specialist
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