Private Events Sales Manager

The Hickory Tavern

Charlotte, NC

JOB DETAILS
SKILLS
BeOS Operating System, Beverages, Billing, Cross-Functional, Customer Conversion, Customer Relations, Customer Relationship Management (CRM), Detail Oriented, Documentation, Event Management, Finance, Food and Beverage Industry, Logistics, Negotiation Skills, Organizational Skills, Performance Analysis, Pricing, Problem Solving Skills, Proposal Writing, Record Keeping, Relationship Management, Reporting Skills, Restaurant, Revenue Planning, Sales, Sales Management, Sales Pipeline, Sales Strategy
LOCATION
Charlotte, NC
POSTED
1 day ago

DescriptionThe Private Events Sales Manager is responsible for driving revenue through the planning, coordination, and execution of private dining and special events across Hickory Tavern. This role blends sales strategy, relationship management, and operational coordination to ensure every event reflects our hospitality standards and delivers exceptional guest experience.Essential FunctionsSales & Business DevelopmentRespond to all event inquiries promptly, professionally, and in alignment with brand standards.Conduct site tours and client meetings to convert leads into confirmed bookings.Develop and maintain a strong pipeline of corporate, social, and repeat clients.Meet or exceed monthly and annual event sales targets.Event Planning & CoordinationServe as the primary point of contact for clients from inquiry through event execution.Create detailed event proposals, BEOs, floor plans, and timelines.Collaborate closely with culinary, beverage, and operations teams to ensure seamless execution.Maintain accurate event details, updates, and communication in the CRM or event management system.Ensure all events adhere to company policies, pricing structures, and operational capabilities.Operational & AdministrativeManage event deposits, billing, and final payments in coordination with the finance team.Maintain organized records of contracts, menus, and event documentation.Analyze event performance and provide regular reporting to leadership.RequirementsQualificationsStrong understanding of restaurant operations, food & beverage, and event logistics.Exceptional communication, negotiation, and relationship-building skills.Highly organized, detail-oriented, and able to manage multiple events simultaneously.Proficiency with Tripleseat and OpenTable.Key CompetenciesSales-driven mindset with a hospitality-first approachCreative problem-solving and adaptabilityStrong collaboration with cross-functional teamsProfessionalism and poise under pressureCommitment to delivering elevated guest experiences#J-18808-Ljbffr

About the Company

T

The Hickory Tavern