EssentialDutiesandResponsibilities:

Working knowledge and experience with intricate program policies and procedures. Ensures that required inventories per grant requirements are kept up to date.

Takes and transcribes minutes for all administrative conferences and/or administrative hearings. Takes, transcribes, and ensures distribution of minutes for division meetings as requested.

• Responsible for maintaining and ordering of office supplies for the Initiates and

facilitates purchase order processes to meet the program needs within the budget parameters of the division.

• Coordinateandimplementoutreacheffortsfortheprogramswithinthedivisiontoclients,

providers and community.

• Ensures staff monthly activity sheets are documented for accurate monthly reports and that reports are submitted to Administration prior to deadlines.
• Serveclientsandpublicdirectlyincludingcollectionofinformation, reviewandverificationof eligibility for program services; maintain program files/client records.

Perform clerical work requiring independent judgment with speed and accuracy.

• Properly assess routine and complex situations and adopt effective courses of Serves as Cornerstone liaison and security officer.

Create, formats, and generates reports for program-tracking using established databases or office applications including, but not limited to, running all monthly reports as required.

Serves as liaison between clients and providers.

• Answer telephones; take messages; refer to appropriate area or agency; explain basic information on program procedures and policies to clients in person or by
• Work with Cornerstone system to schedule appointments, enter and retrieve information, and generate reports. Assist with computer problem solving.
• Format, type, and proof correspondence, reports, forms, and other
• Maintain confidentiality of customer records and interactions with customers and

SupervisoryResponsibilities:None

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SpecialRequirements:MustabidebyallDepartmentalPoliciesaspresentedinthePersonnelPolicy Manual, any polices/procedures within the Department employed and all other duties as assigned.

MustcompleteCoursesforNIMScompliance:Levels100a,700a,&800aMustbeable to

handle multiple tasks with interruptions.

Education and/or Experience:

• HighSchoolDiploma/GED
• Specialized training per department required (examples: Education /experience using excel, publisher, word, access and power point computer software required; Cornerstone computer Frontline/lBCCP Training required; Foxfire computer Training required)
• 1-3years' experiencerequired

Certificates, Licenses, Registrations: Current driver's license Current auto insurance

Knowledge:

• Knowledgeofofficeadministrationwiththeabilitytomaintainahighlevelofaccuracy in preparing and entering information
• Knowledge of TCHD's purchase order requisition procedures D Knowledge of TCHD's inventory control process D Knowledge of general office practices.
• Knowledge of filing and general record keeping with the ability to collect, alphabetize, code,

numerically rank, sort, and batch documents.

• Knowledge of the core functions and essential services of public health

Language Skills:

The employee must possess the ability to read, write and comprehend simple instructions, short correspondence, orders and memos using proper English. The employee must possess the ability to effectively communicate, verbally and in writing. The employee must possess the ability to interact and communicate professionally with other employees, Tazewell County and the public.

MathematicalSkills:

Ability to apply concepts of basic algebra and geometry. The employee must possess the ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

Reasoning Ability:

The employee may need to apply common-sense understanding to carry out detailed written/oral instructions. The employee may need to deal with problems involving workflow delays and still meet high standard of accuracy. The employee must possess the ability to manage time and maintain effective organizational levels for the position. The employee may need to make sound decisions in routine situations without supervision. The employee must be able to recognize when a situation should involve supervisory input/action and act upon that need.

Hardware and Software Skills:

The position requires the ability to use a telephone, personal computer and Internet web browser and office productivity software. In using a personal computer, the position requires the knowledge of computers, computer software and printers to include how to turn on/off, open, use and close Internet,

word processing, spreadsheet, presentation, calendar, email and Internet software; or connect to a server and an Internet service provider; function of the keys, screens and commands of software; and routine maintenance (ink or toner cartridges, paper) as needed to perform tasks such as import/export files, enter information, and produce and print reports.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to use hands to finger, handle or feel. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those and employee encounters whileperformingtheessential functionsof thisjob.Reasonable accommodationsmaybe made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to risk of electric shock. The noise level in the work environment is usually moderate. The employee may work indoors in an office setting. The employee may work outdoors and require the ability to climb stairs or traverse varying types of terrain. Theemployeemayneedtheabilityto workproductively in anenvironmentwherenoiselevelscouldbe distractive at times. The employee may need the ability to work with a high level of accuracy with frequentinterruptions.Theemployee willneedto workinaprofessional manner withfellowemployees and members of the public. The employee will need to work within teams or workgroups on Department related focuses/projects.

The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.