Program Manager - HVAC & Heat Pump Workforce Training Roxbury Community College

About Roxbury Community College:

Roxbury Community College (RCC) is a public institution of higher education offering associate degrees, certificate programs and lifelong learning opportunities to the Greater Boston community. The Department of Education recognized RCC as a Predominantly Black Institution (PBI) and as one of the top 100 community colleges in the country for student outcomes through the Postsecondary Success Recognition Program, making it the only community college in Massachusetts with these designations.

RCC offers 24 associate degree programs, 6 credit-based certificate programs, 13 non-credit professional certification programs, 30+ lifelong learning and fitness classes, and customized incumbent worker training programs. The college hosts hundreds of civic and community events at the Reggie Lewis Track and Athletic Center each year. RCC is committed to providing all learners with the academic and non-academic support required for degree completion and long-term success.

Roxbury Community College is guided by our six core values of Accountability, Equity, Excellence, Honesty, Integrity, and Respect. RCC is also an AA/EO employer and strongly encourages applications from candidates who would enhance the diversity of its staff. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act requires all institutes of higher education to disclose campus policy statements and crime statistics. Our annual report is available at https://www.rcc.mass.edu/explore/public-safety/index.html.

Job Description:

Title: Program Manager ? HVAC & Heat Pump Workforce Training RCC

Unit: Full-Time Non-Union (Grant Funded, Renewable Subject to Available Funding)

Department: Center for Smart Building Technology (C4SBT)

Reports To: Director, Center for Smart Building Technology

About the Center for Smart Building Technology

The Center for Smart Building Technology (C4SBT) at Roxbury Community College provides workforce training in Building Automation Systems, HVAC and Heat Pump Technology, Building Operations, energy efficiency, technical credentials and emerging technologies, including drone training. The Center operates intensive certificate programs, short-term courses and customized workforce training across multiple instructional sites.

Through employer partnerships and hands-on technical laboratories, C4SBT helps students enter high-demand occupations and advance their skills. Programs include year-round open enrollment and continuing education offerings, with additional courses developed as workforce needs evolve.

Position Summary

The Program Manager plans, implements and oversees the day-to-day operations of assigned workforce development and continuing education programs. The position oversees technical curriculum, instructor coordination, classroom and lab operations, equipment and inventory, student success, industry credentials, employment pathways, program documentation and applicable grant requirements. Serve as the primary operational lead for HVAC and Heat Pump instruction, including coordination at Madison Park Technical Vocational High School and RCC. Manage facility readiness, partner access and logistics, specialized lab equipment and Amatrol systems, inventory, technical safety, instructors, industry credentials and employer placements. Coordinate assigned year-round offerings, including BPI Building Science Principles, Blueprint Reading Basics, related technical and energy efficiency courses, customized industry training, and other new courses as assigned. The Director may redistribute assignments to align with new training and operational needs.

• Manage daily delivery of assigned workforce programs, continuing education courses and customized training, including program calendars, instructional hours, course launches and site coordination.
• Coordinate technical curriculum development, reviews, revisions and implementation; support creation and rollout of new training courses in response to industry needs.
• Coordinate instructor recruitment, onboarding, qualification reviews, scopes of work, syllabi, schedules, course materials and instructional performance.
• Ensure classrooms and labs are safe, ready and properly supplied; oversee technical equipment inventory, maintenance coordination, consumables, PPE and purchase planning.
• Coordinate student recruitment, eligibility, applications, enrollment, orientation, attendance, academic progress, retention outreach, completion and credentials.
• Maintain accurate student and cohort records, including Destiny One data, participant documentation, stipend eligibility, employer outcomes, wages and post-program follow-up.
• Monitor assigned program milestones, grant compliance requirements, deliverable evidence, reporting calendars and performance outcomes; produce accurate progress summaries.
• Coordinate expenditures, vendor invoices, instructor payments, procurement support, inventory receipts and grant documentation with the Business Office, subject to designated approval authority.
• Work with employers, school and community partners, Career Services and other College departments to support recruitment, work-based learning, placement and retention.
• Coordinate Workforce Associate tasks and follow-up within delegated authority, maintain clear SOPs, and provide weekly status updates identifying risks, deadlines and decisions needed.
• Participate in recruitment, industry, employer, institutional and community events; support continuous improvement and undertake related programs or duties assigned by the Director.

Requirements:

• Bachelor's Degree required.
• 3?5 years of experience in workforce development, training program management, or related fields, preferably with grant-funded programs.
• Strong organizational, project management, and communication skills.
• Experience managing multiple programs or projects simultaneously.
• Ability to collect, analyze, and report program data.
• Proficiency with Microsoft Office Suite and database systems.
• Demonstrated commitment to equity and serving diverse student populations.

Additional Information:

Employees of Roxbury Community College are considered employees of the Commonwealth of Massachusetts and receive benefits that include:

• High-quality and affordable health insurance through the Commonwealth's Group Insurance Commission (GIC)
• Reasonable Dental Plan and Vision Discount
• Flexible Medical Spending Account and Dependent Care Assistance Account Through Ameriflex
• Low-cost basic and optional life insurance, including other supplemental products, through AFLAC.
• Retirement (Defined Benefits) and Retirement Savings Plans (Defined Contribution): Massachusetts State Employees Retirement System (MSERS) or Optional Retirement Program (ORP) offered through Department of Higher Education (Alternative Retirement Plan) and SMART PLAN - Deferred Compensation 457(b) plan or 403(b) (Fidelity, TIAA-CREF).
• 12 paid holidays per year, along with earned Competitive Sick, Vacation, and 5 days of Personal Time per calendar year.
• Tuition Benefit for employees and dependents at state community colleges and universities.
• Short-Term Disability and various program participation options offered by AFLAC.
• Professional Development and Continuing Education opportunities.
• Qualified Employer for Public Service Student Loan Forgiveness Program
• Cell Phone Bill Discounts with Verizon, AT&T, and T-Mobile Cell Phone Carriers
• Access to the Commonwealth's Mass4You, Employee Assistance Program (EAP).
• Free employee parking on the Roxbury Campus
• Public Transportation is available to the College via the MBTA Orange Line Roxbury Crossing Station, a ten (10) minute walk to MBTA Orange Line Ruggles Station, and connecting bus stops to and from Nubian Square (Dudley)

Application Instructions:

All applicants must apply online by submitting:

Cover Letter

Resume

Names and contact information for three (3) professional references

Successful applicants will be required to complete a Criminal Offender Record Information (CORI/SORI) request.

After completing all the steps above, please go back into the newly created account and double check that your resume and cover letter uploaded as you intended.

Roxbury Community College understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact Pat Noel, ADA Coordinator, at 857-701-1290 or pnoel1@rcc.mass.edu.

ADA Compliance:

The Massachusetts Board of Higher Education - Roxbury Community College is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, The Massachusetts Board of Higher Education - Roxbury Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Roxbury Community College only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you do not have access to a computer, please contact Human Resources at hrstaff@rcc.mass.edu.