Project Coordinator

Onsite | Mechanicsburg, PA
Monday–Friday | 8:00 AM to 4:30 PM | Full-Time

Looking for an opportunity where your attention to detail, problem-solving skills, and ability to work with data help ensure projects are ready for successful installation?

West Shore Home is hiring a Project Review Specialist to join our Inside Operations team. In this role, you’ll review project measurements, photos, and documentation to verify product requirements, material quantities, and installation details before projects move forward. Your work will help ensure accurate ordering, identify potential project concerns, and keep installations on track.

This is a detail-oriented, process-driven role focused on accuracy, organization, critical thinking, and collaboration across multiple teams.

• Review measurements, photos, scans, and other documentation for shower and bath projects

• Verify project details, product selections, measurements, job classifications, labor hours, and statuses for accuracy

• Identify potential project concerns and determine when on-site inspections are needed

• Coordinate pre-installation appointments with Scheduling Specialists when necessary

• Prepare Operations Measure Sheets for the Purchasing team and installers

• Partner with Sales and Operations leaders to clarify project scope and address questions

• Build expertise in West Shore Home’s shower and bath products and installation requirements

• Maintain accurate project information and sales orders in Salesforce

• Communicate project updates and resolve questions through phone, email, and Salesforce

• Process projects efficiently while meeting established performance goals

• High school diploma or equivalent required

• Strong attention to detail and organizational skills

• Ability to work independently while maintaining a consistent, productive pace

• Comfort performing repetitive, detail-oriented tasks with a high degree of accuracy

• Strong critical-thinking and problem-solving skills

• Effective written and verbal communication skills

• Ability to learn product specifications, systems, and established processes

• Installation, sales, or Salesforce experience is a plus, but not required

• Bachelor’s degree in a related field preferred

• 20.03 / Hour

• Medical, Dental, and Vision insurance

• 401(k) with company match

• PTO and paid holidays

• Employee discounts and referral program

• Career growth opportunities

At West Shore Home, we’re redefining the home remodeling experience. Since 2006, we’ve built our business around delivering exceptional customer experiences through our own trained employees, proprietary technology, and a commitment to doing things the right way.

With operations across more than 25 states, over 330,000 homeowners served, and more than 68,000 five-star reviews, we’re proud of the reputation we’ve built and the people who make it possible.

When you join West Shore Home, you become part of a growing organization that values innovation, accountability, teamwork, and continuous improvement. We’re committed to helping our employees reach their potential, make a meaningful impact, and grow their careers as we work toward becoming America’s Most Admired Home Remodeling Brand®.

#ZR

Since 2006, West Shore Home has continued to change the face of home improvement at the intersection of quality and convenience. Built on a foundation of integrity and innovation, we are committed to providing our customers with a new kind of home improvement experience - one that accommodates their needs and keeps in step with their fast-paced, modern lives.