Project Coordinator
Company
The All Energy Solar team is smart, dedicated to our customers, open minded, and fun. We are composed of the renewable energy industry's best talent. Our projects vary from small residential systems to large scale commercial projects. If you are ready to join a rapidly growing company with opportunities for upward mobility, we encourage you to apply with All Energy Solar.
Description
The Project Coordinator plays a key role in guiding customers through their solar journey, moving sold projects from contract through installation and project completion. This role primarily coordinates residential solar projects, while supporting other project types as needed.
In this fast-paced position, the Project Coordinator manages projects at various stages and levels of complexity, serving as the customer's primary point of contact. Timely, proactive communication is essential to keeping customers informed, setting clear expectations, answering questions, and providing a five-star customer experience.
The Project Coordinator works closely with sales, design, permitting, interconnection, operations, and other internal teams to keep projects moving forward. Responsibilities include tracking project milestones, maintaining accurate records in project management software, following up on outstanding tasks and approvals, and coordinating customer and internal next steps.
Success in this role requires strong organization, attention to detail, problem-solving skills, and the ability to prioritize competing demands. The Project Coordinator identifies potential delays and risks, communicates concerns early, and works with the appropriate teams to resolve issues. Throughout each project, this role supports compliance with applicable requirements, follows through on commitments, and ensures customers feel informed and supported through project completion.
Responsibilities & Essential Functions
- Serve as the primary point of contact for customers, providing timely, proactive communication by phone and email to share updates, set clear expectations, answer questions, and address concerns.
- Coordinate residential solar projects from contract through installation and project completion, while supporting other project types as needed.
- Manage a portfolio of projects at various stages and levels of complexity, prioritizing tasks and following through on outstanding items to keep projects moving forward.
- Collaborate with sales, design, engineering, procurement, permitting, interconnection, and construction teams to coordinate next steps, resolve issues, and support project timelines.
- Use Coperniq to track project milestones, monitor progress, and identify potential delays, risks, or concerns. Communicate issues early and escalate matters requiring additional support or approval.
- Coordinate required documentation and approvals with the appropriate teams to support compliance with applicable permitting, utility interconnection, and other regulatory requirements.
- Maintain accurate and timely project records, including customer communications, status updates, documents, and next steps in Coperniq and other company systems.
- Prepare and send project invoices, communicate payment expectations, and follow up on outstanding payments.
- Participate in weekly project team meetings to review project statuses, timelines, priorities, and barriers to completion.
- Coordinate project completion and customer handoffs, confirming outstanding items are addressed and customers understand their remaining steps.
- Deliver a (5) five-star customer experience through consistent communication, accountability, and follow-through. Encourage customer reviews and referrals at appropriate project milestones.
- Support onboarding and training for new team members by sharing processes, system knowledge, and customer service best practices.
Other Duties
- Other duties and tasks as assigned by management.
Skills/Qualifications
- 2+ years of project coordination, project management or related field preferred or equivalent combination of education and relevant work experience considered.
- Proficient in Google Suite/Google Workspace (Slides, Sheets, Calendar, Forms, Docs, Gmail) or related software (preferred).
- Experience in project coordination (preferred).
- Intermediate experience using CRM software, such as Salesforce and Coperniq (preferred).
- Ability to clearly communicate through multiple channels with internal teams and external stakeholders.
- Strong attention to detail.
- Ability to lead and manage projects to successful completion.
Physical Requirements
- Prolonged periods sitting at a desk and working on a computer (frequent).
- Must be able to lift up to 30 pounds at times (infrequent).
- Ability to type at least 50 words per minute (frequent).
Compensation & Benefits
- This is a full-time exempt salaried (not overtime eligible) position with an expected base annual salary range $45,000 - $60,000 (Depending on Qualifications & Experience).
- Hybrid: This position is eligible to work a combination of in-office work at AES headquarters (St. Paul, MN) and remote/work from home eligibility: (*Note: this is subject to change by management based on company and business needs, may or may not be eligible until 90+ days of employment/training period completion, will be determined and agreed on by management and employee, and contingent upon employees being in good standing).
- PTO accrual per hour will be .03847, up to 80 hours annually (120 hours annually after year 1).
- 6 paid holidays + 1 floating holiday.
- Dental + vision insurance (free for individual).
- Health insurance (free individual option).
- 401K with company match (eligible after 90 days, age 21+).
- Discretionary Profit Sharing Bonus based on company performance.
- Free employee assistance plan.
- Company-provided training and Continuing Education.
- Much more!
Apply
Please include a resume with your application. We can't wait to hear from you!
Equal Employment Opportunity Statement
All Energy Solar is an equal employment opportunity (EEO) to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location that we facilitate. All Energy Solar is a proud promoter of employment opportunities to our Military and Veterans.