We believe you should LOVE where you work; here are a few reasons you'll love Frenchies:
- Opportunities for personal and professional growth
- A fun working environment, with supportive co-workers
- Exposure to new skills and opportunities allows for change and growth
- Discounts on services and products
- Medical benefits for full time employees
- Bonus structure
Job Summary
Frenchies Modern Nail Care is looking for a dedicated receptionist/concierge to join our team! When guests walk into Frenchies they'll find a friendly, smiling face and a helping hand- this is our concierge! The ideal candidate has excellent communication and multi-tasking skills, a positive attitude, a strong work ethic, and is excellent at working with computers!
Responsibilities
- The Concierge is accountable for all front desk operations including phone, retail sales, cash transactions, guest POS activities, guest experience cycle, and general day-to-day operations.
- Accountable for efficient and effective day-to-day operations that achieve minimal front desk service standards. Will follow all policies and procedures to accomplish these standards. Includes: opening duties, greeting clients, answering phones, making appointments, retail sales, membership sales, cash transactions, customer check-in/check-out, appointment confirmation calls, closing duties.
- Responsible for maintaining a clean and professional environment including daily cleaning checklists and other cleaning duties.
- Must be flexible to help with coverage of shifts in short-notice/emergency situations (sickness, etc.)
- Customer contacts and rescheduling if needed.
- Other duties as assigned in the spirit of teamwork.
Qualifications
- 2+ years of customer service experience
- Experience as a receptionist preferred
- Exceptional customer service and professional phone manner
- Overachieving attitude and enhanced work ethic
- Advanced computer skills
- Excellent multi-tasking skills
- Must be willing to work Friday-Sunday
Nail smarts and good vibes wanted.
Frenchies is not your typical nail salon. Frenchies is a clean, modern, and engaging nail salon providing exceptional services for guests. When you visit a Frenchies you’ll find friendly professionals, a fun vibe, and a super clean inviting space that gives you all the good feels.
The perfect nail salon is hard to find—spas are often overpriced; express salons sacrifice quality for speed. Now, there’s Frenchies Modern Nail Care, a brand-new concept taking nail care to the next level. Frenchies is an affordable nails-only studio that is natural, exceptionally clean, and most of all, focused on guest and team health. We pride ourselves on superior cleanliness, and don’t do acrylic nails or use jetted tubs—both possible health hazards. Frenchies takes clean to the next level by using sanitation and sterilization techniques that go beyond industry standards and regulations to guarantee a clean, fresh, comfortable guest experience that’s also kind to the environment
At Frenchies, Nail Technicians are equipped with top-notch products because we value health. These top-notch products in use at Frenchies are not only beneficial and healthy for guests, but they are also healthy for nail specialists to use day in and day out! In addition to health, we value FUN. You’ll find a team that has fun doing what they love in an environment that they love. If you are a licensed nail technician or cosmetologist that has a passion for nail care – we would love to meet you!
At Frenchies, you’ll love your work, and we’ll love you right back.