Description
Job Responsibilities
The VP of Business Development is responsible for the ongoing leadership and management of all Business Development activity within the South Region of FirstService Residential. The primary role of this position is to achieve established new business growth targets. This will occur through individual contribution and leadership of a Business Development team.
Essential Duties & Responsibilities
- Cultivating a culture of success and ongoing business and goal achievement
- Achieving identified growth and financial goals
- Driving sales team to achieve weighted pipeline goals and quota achievement
- Delivery of detailed and accurate sales forecasting
- Implementation of sales best practices
- Recruiting, hiring, training, development and retention of Business Development staff
- Maintaining awareness of internal and external factors which may influence business performance
- Management of sales teams, operations and resources to deliver profitable growth
- Define and coordinate sales training programs that enable staff to achieve their potential and support company sales objectives
- Managing customer expectations and contribute to a high level of customer satisfaction
- Identifying target accounts that fit the ideal property profile and establishing winning strategies to pursue these accounts
- Executing an established Sales Methodology, Sales Process and Sales Cadence to ensure all customer messaging is consistent with FirstService Residential brand
Additional Duties & Responsibilities
- Administer and oversee sales staff compensation and incentive programs that motivate the sales team to achieve their sales targets
- Work closely with the marketing function to establish successful support, channel and partner programs
- Manage key customer relationships and participate in closing strategic opportunities
- Travel for in-person meetings with customers and partners and to develop key relationships
- Compile information and data related to customer and prospect interactions
- Monitor customer, market and competitor activity and provide feedback to company leadership team and other company functions
Supervisory Responsibility
Oversee Business Development and sales support teams
Education & Experience
Bachelor’s degree in business or related field from an accredited college or university, and 10+years sales experience, preferably in a service field
Knowledge, Skills & Proficiencies
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
- Is committed to continual learning as evidenced by attendance at industry programs and industry and educational opportunities that enhance interpersonal skills.
- Intermediate knowledge of Microsoft Applications, especially Word and Excel
- Must be goal minded and possess a self-starting drive to get the job done.
- Ability to listen to others, collaborate, and resolve conflict.
- Protect the confidential nature of the work as appropriate
- Executive decision-making capabilities.
- Demonstrates good client interaction and visibility.
- Demonstrates effective oral and written communication skills.
- Organizational and time management abilities with the ability to implement and monitor progress for successful completion; working well under pressure and deadlines.
- Excellent problem solver; demonstrates ability to use creative alternatives.
- Works effectively with coworkers, clients, customers, and others by sharing ideas in a constructive and positive manner; addresses problems and issues constructively to find mutually acceptable and practical business solutions.
- Strong ethical practices.
Tools & Equipment Used
Computer and peripherals, standard and customized software applications and tools, and
usual office equipment.
Physical Requirements / Working Environment
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to lift 25lbs.
- Must be able to sit for extended periods of time.
- Must be able to stand for extended periods of time.
- Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business.
- Must have finger dexterity for typing/using a keyboard.
- Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas.
- Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates.
The work environment characteristics are normal office conditions at an office location. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.
Travel
Frequent travel to Regional offices for internal or customer meetings may be required.
Disclaimer
The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel
national_recruiting@fsresidential.com
.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at
national_recruiting@fsresidential.com
; we will respond in accordance with Local Law 144, within 30 days.