SALES OPERATIONS LEAD (ENABLEMENT)
Starlink is the world's largest satellite constellation delivering high-speed, low-latency broadband to customers around the globe. As the Sales Operations Lead on the Starlink Enterprise team, you will be the hands-on trainer and program executor who turns enablement strategy into delivered results for sellers, account managers, and resellers. You will facilitate workshops and role-plays, keep the content library current, run partner enablement sessions, and close feedback loops so every training event improves the next one-raising the skill bar across the field.
RESPONSIBILITIES:
- Design and facilitate live workshops, role-plays, and certification sessions for Enterprise sellers and account managers; support the structured 30/60/90-day onboarding experience by running key training sessions and tracking completion
- Own day-to-day management of the enablement content library-pitch decks, one-pagers, playbooks, and training materials-so assets stay current after product, pricing, process, and messaging changes
- Deliver partner and reseller enablement sessions in coordination with Channel Operations and the Sales Enablement Manager; track certification completion and session attendance
- Capture field feedback after every session and feed clear improvements back to the Sales Enablement Manager, Channel Operations, and content owners
- Partner with SMEs (Product, SE, Sales Ops, Channel) to prepare session agendas, demos, and practice scenarios that map to priority GTM workflows-not generic soft-skills training
- Maintain enablement calendars, logistics, and delivery readiness for cohort onboarding, everboarding, and partner programs so launches and training waves run on time
- Help measure enablement effectiveness (attendance, certification completion, post-session feedback, asset usage) and surface gaps that should inform the next enablement cycle
- Act as a reliable operator for the field: consistent delivery quality, fast asset turnaround, and scalable capacity so the Sales Enablement Manager can focus on program design and prioritization
BASIC QUALIFICATIONS:
- Bachelor's degree
- 3+ years of experience in sales enablement, learning & development, sales training, revenue operations support, or a related go-to-market function
- 1+ years of experience facilitating live training, workshops, or certification sessions for sales or customer-facing teams
PREFERRED SKILLS AND EXPERIENCE:
- Experience supporting Enterprise or complex B2B sales motions (ideally technology, SaaS, telecom, satellite/connectivity, or hardware)
- Proven ability to facilitate role-plays, workshops, and certifications that change seller behavior-not only present slides
- Experience maintaining an enablement content library (pitch decks, one-pagers, playbooks, LMS/modules) with strong version control and field-facing quality bar
- Experience delivering or supporting partner/reseller enablement sessions and tracking certification completion
- Comfort working with CRM and enablement tooling (HubSpot or Salesforce; LMS, content portals, or similar)
- Excellent written and verbal communication skills with the ability to turn product and process updates into clear, practical training
- Organized operator mindset: calendars, logistics, cohort tracking, and follow-through in a high-volume environment
- Experience in high-growth, fast-paced environments with frequent product and GTM changes
- Familiarity with onboarding/ramp programs (30/60/90) and everboarding cadences is a plus
- Familiarity with Grok Build is a plus
ADDITIONAL REQUIREMENTS:
- Available to work extended hours and/or weekends as needed to support onboarding cohorts, product launches, partner enablement events, or critical sales initiatives
- Willingness to travel as needed to support training delivery, partner sessions, and key field events
COMPENSATION AND BENEFITS:
Pay range:
Level 2: $100,000.00 - $135,000.00
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.
Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law.