Company Description Eastern Oak Roofing provides trusted roofing, siding, and gutter services to homeowners across the Charlotte metropolitan area. The company focuses on high-quality workmanship, reliable service, and long-term customer relationships. Team members work closely with local homeowners to protect and enhance their properties. Eastern Oak Roofing values professionalism, integrity, and clear communication throughout every project. The company offers opportunities to grow within the home services industry while contributing to a strong regional reputation.\n
Role Description This is a full-time, on-site Sales Representative role based in Charlotte, NC. The Sales Representative meets with homeowners, conducts roof and exterior inspections, and prepares detailed proposals for roofing, siding, and gutter projects. Responsibilities include managing leads, following up with prospective customers, explaining product options and service offerings, and guiding property owners through the sales process from initial contact to contract signing. The role involves regular field visits, in-home consultations, accurate documentation of findings, and coordination with project managers to ensure smooth handoffs. The Sales Representative is expected to meet sales targets, maintain thorough records in the CRM system, and represent Eastern Oak Roofing with professionalism and integrity in all customer interactions.\n
Qualifications
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- Strong sales, negotiation, and customer service skills, with the ability to build trust and long-term relationships with homeowners.
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- Ability to conduct basic roof and exterior assessments, interpret findings, and explain recommendations in clear, accessible language.
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- Solid communication, presentation, and active listening skills, including comfort speaking with customers in person and by phone.
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- Competence using CRM or sales tracking tools, email, and mobile applications to manage leads, appointments, and documentation.
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- Self-motivated, goal-oriented work style with the ability to manage time effectively and work both independently and as part of a team.
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- Willingness to work outdoors in varying weather conditions and to safely navigate ladders, roofs, and residential job sites.
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- Previous experience in roofing, home improvement, or related construction sales is beneficial but not required.
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- High school diploma or equivalent required; additional education in business, marketing, or construction management is a plus.
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- Valid driver’s license, reliable transportation, and a clean driving record.
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