Secretary 1

Secretary 1

Recruitment #260701-6976CL-001

Location Middletown, CT

Date Opened 7/2/2026 09:00:00 AM Salary $53,031 - $69,583/year Job Type Open to the Public Close Date 7/13/2026 11:59:00 PM

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Introduction

The State of Connecticut, Department of Labor (DOL) is currently recruiting to fill two (2) Secretary 1 to support the agencys Appeals Division - one in Waterbury, and the other in Middletown, CT.

POSITION HIGHLIGHTS

• SHIFT: first shift | full time | Monday through Friday
• SCHEDULE: 8:00AM - 4:30PM
• LOCATIONS: Middletown and Waterbury, CT
• NOTE: Positions may become hybrid upon conclusion of a successful working test period.

BENEFITS & BALANCE AT THE STATE OF CONNECTICUT

As a state employee, we will offer you:

• Industry leading health benefits, including medical and dental coverage.
• Extensive pension plan and supplemental retirement offerings.
• Paid time off - including 13 paid holidays per calendar year.
• Professional growth and paid professional development opportunities.
• A work culture that promotes a healthy work-life balance to all employees.
• State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loan forgiveness after 10 years of service. Click here for more information.

We invite you to view our State Employee Benefits Overview page to learn more.

In addition, the State puts an emphasis on:

• Providing limitless opportunities;
• Hiring for diversity and fresh perspectives;
• Performing meaningful work and;
• Encouraging a healthy work/life balance!

Our state has a lot to offer - from fun activities for all ages, to great food and shopping, to beautiful state parks and forests, to our diverse cultures and rich history. Connecticut is a great place to live! Learn more about Connecticut here.

ABOUT OUR AGENCY

The Department of Labor (DOL) is committed to protecting and promoting the interests of Connecticut workers. In order to accomplish this in a constantly evolving environment, we assist workers and employers to become competitive in the global economy. We take a comprehensive approach to meeting the needs of workers and employers, and the other agencies that serve them. We ensure the supply of high-quality integrated services that serve the needs of our customers.

YOUR ROLE

The Department of Labors Appeals Division is comprised of the Referee Section and the Board of Review. The Employment Security Appeals Division is an autonomous, quasi-judicial agency housed in the Department of Labor. It primarily hears and decides appeals arising from decisions of the Administrator of the Connecticut Unemployment Compensation Act, from which it is statutorily independent.

In this position you will be providing support to the appeals division, including supporting Employment Security Appeals Referees. Responsibilities would include:

• Processing incoming correspondence received by mail, fax, and in-person.
• Uploading documentary evidence into electronic appeals case files.
• Assisting parties with filing appeals.
• Answering questions from the public by telephone and in-person.
• Maintaining records of contact from parties to appeals.
• Registering parties for hearings.
• Interpreting written and verbal communications from English to Spanish and Spanish to English.

More details can be found in the class specification and the Examples of Duties section below.

START WITH US. STAY WITH US. GROW WITH US.

Selection Plan

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IMPORTANT INFORMATION FOR THIS RECRUITMENT:

• Please include any related endorsements and/or certification and licensure credential details within your application.
• Be sure to select all locations you are interested in and commutable to.

FOR ASSISTANCE IN APPLYING:

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BEFORE YOU APPLY:

• Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.
• Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below.
• Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.
• Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
• Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov.
• Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.
• Note: The only way to apply to this posting is via the 'Apply' or 'Apply Online' buttons on the official State of Connecticut Online Employment Center job posting.

AFTER YOU APPLY:

• NEW: Some email providers may experience delays or issues delivering messages. To avoid missing important updates-such as referral questionnaires or interview scheduling links-please check your Personal Status Board regularly. For added convenience, you can also enable text (SMS) notifications. To do this, log in to your Personal Status Board and select "Update My Contact Information."
• Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire's expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).
• Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!
• Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.
• The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
• Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.

QUESTIONS? WE'RE HERE TO HELP:

Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Samantha Rivera at Samantha.Rivera@CT.Gov

Join the State of Connecticut and take your next career step with confidence!

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency this class is accountable for performing a full range of secretarial support functions.

EXAMPLES OF DUTIES

Performs a variety of secretarial duties as described in the following areas:

• TYPING:

• Using computers, tablets, and other electronic equipment, formats and types a full range of correspondence, reports, bills, drafts, etc. from rough draft, transcription, dictated notes, etc.;

• Proofreads for content;

• Edits using knowledge of grammar, punctuation and spelling.

• FILING:

• Designs office filing systems;

• Organizes and maintains files (including confidential files);

• Maintains, updates and reviews reference materials and manuals.

• CORRESPONDENCE:

• Composes routine letters/memoranda, etc. (e.g., standard replies and acknowledgement letters) for supervisors signature.

• REPORT WRITING:

• Compiles information from standard sources and prepares data reports (e.g., number of forms processed during the month).

• INTERPERSONAL:

• Greets and directs visitors;

• Answers phones and takes messages;

• Answers questions requiring knowledge of terminology, organization, supervisors responsibilities, etc. (e.g., appropriate referrals, general purpose of the unit).

• PROCESSING:

• Scans correspondence;

• Pulls and attaches related materials;

• Reviews, routes and prioritizes mail.

• SECRETARY:

• Arranges and coordinates meetings (including space and equipment);

• Writes minutes of meetings, lectures, conferences, etc. from rough draft;

• Takes notes and/or meeting minutes;

• Prepares expense accounts;

• Makes travel arrangements.

• OFFICE MANAGEMENT:

• Maintains an inventory of supplies and equipment;

• Orders supplies when necessary;

• Completes, processes, and maintains paperwork for purchasing (e.g., orders, requisitions, invoices, etc.);

• Maintains time and attendance records;

Performs related duties as required

KNOWLEDGE, SKILL AND ABILITY

• Considerable knowledge of

• office systems and procedures;

• proper grammar, punctuation and spelling;

• Knowledge of

• business communications;

• business math;

• Skills

• interpersonal skills;

• oral and written communication skills;

• Ability to

• schedule and prioritize office workflow;

• operate office equipment which includes computers, tablets, and other electronic equipment;

• operate office suite software;

• take notes (shorthand, speedwriting or other method acceptable to the supervisor).

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Two (2) years of experience above the routine clerk level in office support or secretarial work.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training in the secretarial sciences may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of one (1) year.

PREFERRED QUALIFICATIONS

• Experience translating written correspondence from Spanish to English and English to Spanish.
• Experience interpreting verbal communications from Spanish into English and English into Spanish.
• Experience utilizing a case management system (comparable to ReEmployCT) to maintain client records.
• Experience working in a judicial or quasi-judicial environment.
• Experience with managing time to meet prescribed deadlines that may conflict, while adhering to quantity and quality standards.
• Experience typing and formatting written correspondence using Microsoft Word.
• Experience in document management and scanning in a high production office environment.
• Experience providing customer service assistance to diverse populations and skill levels in a high production office environment.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online