Self-Directed Services Program Manager

Self-Directed Services Program Manager

Lead with Purpose. Empower Choice. Make a Difference.

Join The Arc Columbia-Saratoga as a Self-Directed Services Program Manager and play an important role in helping people with intellectual and developmental disabilities achieve greater independence, choice, and control over their lives. In this leadership position, youll oversee our Self-Directed Services program, support a dedicated team, and work collaboratively with individuals, families, and community partners to ensure high-quality, person-centered services. If youre organized, detail-oriented, and passionate about supporting others while leading a team, this may be a great opportunity for you.

Position Details

Location: Mellenville, NY

Schedule: Monday-Friday, 8:30 AM-4:30 PM

Weekly Salary: $1,220.00

Position Classification: Full-Time, Salaried Exempt

Why Join The Arc Columbia-Saratoga?

At The Arc Columbia-Saratoga, formerly known as Coarc/Columbia County Arc, we belong to a mission that expands opportunities so that every person can pursue their goals and live a life of purpose and belonging. Our work is both rewarding and challenging, and we support each other through a culture of belonging, respect, and shared purpose. When you join us, you will be making a difference in your community while being valued for your contributions.

"Our work isnt always easy, but its worth it. At The Arc Columbia-Saratoga, youll belong, contribute, and make a difference."

Key Responsibilities

• Provide leadership, supervision, and support to Fiscal Intermediary Coordinators and the Self-Directed Plan Coordinator.
• Oversee daily operations of the Self-Directed Services program, ensuring quality services and compliance with OPWDD regulations and agency policies.
• Ensure Life Plans, Staff Action Plans, and Self Direction budgets are developed, reviewed, and maintained in accordance with regulatory requirements.
• Collaborate with individuals, families, Managing Employers, Support Brokers, and other service providers to support person-centered goals and services.
• Review and oversee Self Direction budgets, amendments, expenditures, and financial reporting to ensure accuracy and fiscal responsibility.
• Monitor service documentation, billing, and budget expenditures to ensure timely and accurate reporting.
• Oversee staffing needs, recruitment, scheduling, and employment processes for Self-Directed Services personnel.
• Coordinate orientation, training, and ongoing support for Managing Employers and program staff.
• Ensure required staff training, certifications, and regulatory documentation are completed and maintained.
• Support program audits, financial reconciliations, and compliance reviews.
• Ensure incidents are properly reported, investigated, and reviewed in accordance with OPWDD regulations.
• Promote community inclusion, independence, and meaningful opportunities for people receiving services.
• Maintain effective communication with agency leadership, program staff, families, and community partners.

Requirements

• High School Diploma or GED required.
• One to three months of related experience and/or training preferred.
• Strong organizational, leadership, and communication skills.
• Ability to manage multiple priorities, maintain accurate records, and meet deadlines.
• Comfortable working with budgets, financial documentation, and computer systems.
• Ability to work collaboratively with individuals, families, staff, and agency leadership.
• Knowledge of OPWDD regulations and Self-Directed Services preferred.

Comprehensive Benefits

We offer a competitive benefits package that may include:

• Health, dental, and vision insurance
• 24/7 access to a doctor for you and your household
• Paid time off
• Retirement savings plan
• Paid training and professional development
• Opportunities for career growth and advancement

For more information, please contact:

Jamie Budai

Senior Recruitment & Retention Specialist

The Arc Columbia-Saratoga

Email: jbudai@arccs.org

Phone: 518-672-4451 ext. 2141

Equal Opportunity Employer