Position Summary Assists Director, Manager, or Chief of Service in managing daily administrative operations of a clinical service, medical/surgical practice, and business or management office. Leads and performs administrative functions requiring in-depth knowledge of departmental programs and services. Organizes and leads provision of secretarial and administrative support services. Acts as the “go-to” person for the administrative staff.
Key responsibilities
Lead and direct secretarial, clerical, and administrative support services to ensure smooth department operations.
Recommend, implement, and maintain internal systems and departmental policies.
Oversee department recordkeeping systems for administrative and financial data, ensuring data accuracy and report distribution.
Collect and compile data for various analyses and perform calculations to prepare spreadsheets, graphs, and charts.
Manage daily administrative operations, preparing reports and documents to meet compliance requirements.
Facilitate administrative forms processing, such as purchase orders and invoices.
Organize logistics for seminars, conferences, and special events, including material preparation and registration management.
Maintain departmental files, records, databases, and office libraries, managing information entry and distribution.
Schedule appointments and maintain physician calendars, handle meeting logistics, and prepare agendas.
Monitor supply inventory and computer equipment, authorize purchases and coordinate equipment services.
Transcribe, type, proofread, and edit various materials, including confidential documents, ensuring accuracy and clarity.
Answer and route phone calls, greet visitors, provide information, and manage correspondence.
Deliver positive customer service to support departmental and hospital operations.
Coordinate and manage department-wide catering orders for meetings, events, and other departmental functions.
Serve as a member of the department’s social media and website teams, contributing to content development, updates, and digital engagement efforts.
Maintain the cleanliness and organization of shared communal spaces to support a professional and welcoming environment.
Minimum qualifications Education:
A high school level of education.
Experience:
Two years of related experience
Prior customer service or administrative experience preferred
Analytical skills to resolve problems that require the use of basic scientific, mathematical, or technical principles.
Ability to communicate effectively both orally and in writing, and provide empathy in difficult interpersonal situations.
Schedule: Monday-Friday, Hybrid after training period.
Numbers & Facts
Location
Boston, MA
Skills
Administrative Skillsunmatched
Analysis Skillsunmatched
Anesthesiologyunmatched
Billingunmatched
Calendar Managementunmatched
Catering Servicesunmatched
Communication Skillsunmatched
Conferencesunmatched
Content Developmentunmatched
Customer Support/Serviceunmatched
Data Analysisunmatched
Data Collectionunmatched
Data Qualityunmatched
Equipment Maintenance/Repairunmatched
File Maintenanceunmatched
Financial Systemsunmatched
Hospitalunmatched
Interpersonal Skillsunmatched
Logisticsunmatched
Mail Processingunmatched
Mathematicsunmatched
Operationsunmatched
Operations Managementunmatched
Plan Meetingsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Proofreadingunmatched
Purchase Ordersunmatched
Purchasing/Procurementunmatched
Regulatory Complianceunmatched
Report Distributionunmatched
Reporting Skillsunmatched
Social Mediaunmatched
Spreadsheetsunmatched
Systems Maintenanceunmatched
Telephone Skillsunmatched
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