Surgical Receptionist - 0.5 FTE

PRH is looking for a team member to join our surgery department in the role of Surgical Receptionist. The position is 0.5 FTE (20 hours a week.) The Medical Receptionist is the first point of contact and is expected to demonstrate a high level of customer service while working with patients, physicians, office staff, and clinicians to obtain complete demographic information and procedure information to accurately schedule patients for surgical procedures....    

Job Description:

The Medical Receptionist is the first point of contact and is expected to demonstrate a high level of customer service while working with patients, physicians, office staff, and clinicians to obtain complete demographic information and procedure information to accurately schedule patients for surgical procedures. The Medical Receptionist effectively communicates scheduling information to internal and external customers, while maintaining a focus on customer service and patient confidentiality. Other responsibilities include chart preparation and closure, escorting patients and families to waiting rooms, stocking supplies, and other clerical duties. Position will also complete other special projects and tasks as assigned by the Manager of Surgical Services.

Education Requirements:

• High school diploma or equivalent required.
• Requires proficiency in the use of computer software. 
• Excellent verbal and written communication skills required in order to communicate effectively with patients, physicians, medical office staff, visitors and other employees.
• Good spelling and knowledge of basic medical terminology is required.
• Must demonstrate the ability to work independently in a fast paced environment with constant interruptions.
• Must have previous experience in a customer service oriented position.
• Must be flexible in work hours.
• Six months of scheduling experience in a health care setting preferred.

Shift: Monday-Friday, days. 

FTE: 0.5 (20 hours per week)