Technical Product Operations Specialist IV

Seeking an experienced Technical Product Operations Specialist to support technical product initiatives focused on operational efficiency, data analysis, automation, and product quality.

This position is ideal for a highly analytical professional who combines advanced SQL expertise, AI tooling proficiency, and strong program management capabilities to drive operational improvements across multiple products and platforms.

The successful candidate will work closely with product, engineering, legal, and cross functional stakeholders to develop technical solutions, streamline processes, and translate complex data into actionable business insights.

Key Responsibilities

• Drive program execution across multiple products and platforms, including launching new initiatives, accelerating delivery, and improving operational outcomes through technical solutions.

• Develop, write, and optimize advanced SQL queries to extract, transform, and analyze large datasets, identifying meaningful trends and opportunities.

• Build and maintain dashboards, reports, and data visualizations using tools such as Google Sheets, Tableau, Looker, or similar platforms.

• Leverage AI agents and AI assisted workflows to accelerate analysis, automate repetitive processes, and prototype operational solutions.

• Identify program risks, anticipate challenges, and develop data driven mitigation strategies to improve execution.

• Collaborate with cross functional partners to establish requirements, resolve technical challenges, and implement scalable solutions.

• Manage multiple concurrent workstreams while maintaining clear documentation, communicating progress, and ensuring timely execution.

• Apply analytical thinking and structured problem solving to improve operational processes, product quality, and overall program effectiveness.

Required Qualifications

• 8+ years of experience in consulting, strategy, operations, or program management, with an emphasis on technical product operations.

• Advanced SQL proficiency, including demonstrated experience with CTEs, window functions, joins, aggregations, and data transformations.

• Hands on experience with AI agents and AI assisted workflows, including prompting, iteration, and workflow automation.

• Expert proficiency in Google Workspace, particularly Google Sheets, including complex formulas, pivot tables, process documentation, and automated workflows.

• Demonstrated ability to independently manage multiple complex projects and competing priorities.

• Strong analytical and critical thinking skills with experience translating data into actionable recommendations.

• Proven ability to identify risks, troubleshoot technical challenges, and develop effective solutions.

• Excellent organizational, communication, and time management skills.

• Self motivated with the ability to quickly learn and adapt to new technologies, tools, and business requirements.

Preferred Qualifications

• Previous experience supporting product operations within a large technology organization.

• Experience with VS Code or similar development environments.

• Familiarity with AI assisted coding, vibe coding, and low code or no code prototyping.

• Experience developing dashboards and visualizations using Tableau, Looker, Unidash, or comparable tools.

• Knowledge of data pipelines, ETL processes, and data infrastructure.

• Experience collaborating with engineering teams to define technical requirements and specifications.

• Background in quality assurance, operational triage, or machine learning and AI validation.

• Experience developing and implementing manual or automated testing strategies.

This role offers the opportunity to combine technical problem solving, data analytics, and emerging AI technologies to influence product operations at scale. You will work on initiatives that improve operational efficiency, enhance product quality, and introduce innovative approaches to automation and workflow optimization.

The position provides significant ownership, opportunities to collaborate with technical teams, and hands on exposure to evolving AI capabilities.

Location:  Hybrid (NYC, MPK, SEA)

Role type: Contract 3 Month Position with potential for extension

Expected hours: 40 per week 

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Do you or will you in the future require any sponsorship to work in the US?

Language:

• English  (Required)