The shift supervisor will report to the Director of Program Operations
Shift Supervisors will oversee designated operations of the shelter, supervising a team of Residential Aides and working in coordination with Social Services, Maintenance and Security Staff
Oversee all shelter operational tasks during operating hours including , supply issuance, meal rosters, property storage, locker inspections, daily dorm inspections, facility logbook, incident submission, etc
Supervise a team of Residential Aides to ensure safe and efficient provision of services to all clients and staff
Ensure all clients have timely access to client services (meals, laundry, toiletries, medications, etc.)
Lead subordinates in Safe Crisis Management techniques and other crisis management models
Ensure appropriate document processing of new and returning clients, (i.e., submit to DHS for approval and bed assignment)
Oversee bed sign-ins, curfew checks and vacancy reporting in CARES
Work collaboratively with Maintenance, Security, Vendors and Emergency Responders on site
Monitor video surveillance cameras, and fire prevention / detection alarm notification system
Complete assigned paperwork responsibilities (i.e., Log, incident reports, DHS reports and all other reports)
Assist Facility Manager, preparing and executing fire drills (as well as fires) or in other cases
Make rounds randomly through the facility (interior and exterior) for surveillance of hazardous situations, trespassers, illegal activities, cleanliness etc
Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and/ or kneel
Occasionally the employee will have to lift and/or move up to 10 pounds