Staff Software Engineer - Resident Concierge AppFolio, IncStaff Software Engineer - Resident ConciergeDallas, TX$167,200–$209,000 / yearYou have a track record of leading high-stakes projects from initial ambiguity to successful launch–aligning stakeholders, making tough technical trade-offs, and ensuring long-term system health. As a Staff Software Engineer, you will help us design and build best-in-class app experiences, transforming sophisticated business needs into robust, production-grade SaaS infrastructure and pages.
Director, Enterprise Risk AppFolio, IncDirector, Enterprise RiskSan Diego, CA$184,000–$230,000 / yearStrong command of enterprise risk frameworks and the three-lines-of-defense model (e.g., COSO ERM), plus working knowledge of technology compliance domains such as SOX ITGCs and SOC 1 / SOC 2. Demonstrated ability to influence senior leaders and to communicate risk clearly to executive and Board-level audiences, including audit or risk committees. The Director, Enterprise Risk will mature and integrate AppFolio’s Enterprise Risk Management (ERM) framework, lead the Technology Compliance function, and build a new Risk Analysis capability — while partnering with first-line teams so that risk management accelerates fast, well-informed decisions rather than constraining them.
Sr. Machine Learning Engineer AppFolio, IncSr. Machine Learning EngineerRemote - Atlanta, GARemote$167,200–$209,000 / yearAt its core, Realm-X is built on a structured domain ontology and a set of shared business primitives—such as transactions, actions, reports, metrics, and skills—that enable AI systems to deeply understand and operate across the full context of property management workflows. Voice stack: Hands-on with Voice-to-Voice models and traditional TTS / STT pipelines; understands the trade-offs between end-to-end voice models and modular STT → LLM → TTS architectures.
Revenue Operations Manager - Customer Success AppFolio, IncRevenue Operations Manager - Customer SuccessRemote - Denver, CORemote$114,400–$143,000 / yearPredictive Operations & Lifecycle Workflows: Segmentation, Capacity & Renewal Workflows: Build segment-specific automated playbooks and manage coverage and capacity models to optimize resource allocation across the adoption and renewal lifecycle. Performance Monitoring & Churn Mitigation: Partner with Services Leadership to track key Services KPIs (NRR/GRR, retention, CSQLs) and deploy predictive churn models using sentiment analysis and usage data to automatically flag at-risk accounts for intervention.
Sr. Staff IT Enterprise Architect AppFolio, IncSr. Staff IT Enterprise ArchitectDallas, TX$167,200–$209,000 / year10+ years of experience in software engineering, integration architecture, enterprise applications, or related technical leadership roles, including experience leading complex cross-functional initiatives and influencing architectural direction across multiple teams. Your work will span enterprise applications, system integrations, and emerging AI-enabled workflows, partnering closely with stakeholders across Business Systems, Engineering, Data, Security, and the business.
Sr. Product Adoption Specialist (Affordable Housing) AppFolio, IncSr. Product Adoption Specialist (Affordable Housing)Dallas, TX$70,400–$88,000 / yearActs as a guide who architects success across the adoption journey, ensuring customers realize full product value and long-term loyalty through expert, proactive insights. You will ensure new customers successfully navigate early use milestones like their first voucher submissions—while also serving as the premier expert for existing customers facing complex regulatory hurdles.
Staff Software Engineer - Resident Concierge AppFolio, IncStaff Software Engineer - Resident ConciergeRemote - San Francisco, CARemote$167,200–$209,000 / yearYou have a track record of leading high-stakes projects from initial ambiguity to successful launch–aligning stakeholders, making tough technical trade-offs, and ensuring long-term system health. As a Staff Software Engineer, you will help us design and build best-in-class app experiences, transforming sophisticated business needs into robust, production-grade SaaS infrastructure and pages.
Product Support Specialist I - Smart Maintenance AppFolio, IncProduct Support Specialist I - Smart MaintenanceRemote - San Francisco, CARemote$19.30–$20.75 / hourThis is a customer-facing position focused on live voice and digital queues and requires a balance of communication savvy, service mindset, and problem-solving ability. You’ll use your expertise to clarify complex or unclear requests—often by reaching out directly to residents for additional details or connecting with vendors to ensure timely and accurate service.
Staff Machine Learning Engineer - Leasing AppFolio, IncStaff Machine Learning Engineer - LeasingDallas, TX$200,000–$250,000 / yearOwn the ML Strategy for Leasing: Define and drive the machine learning roadmap across Leasing products — identifying where ML creates the most leverage, making the right model and architecture bets, and working closely with Product and Engineering leadership to align the team around a coherent technical vision that reflects real customer outcomes. Translate Research into Product: Partner with Voice & Agents and Research ML to evaluate new capabilities — fine-tuning approaches, retrieval strategies, agentic patterns — and make the call on what's ready to ship and what needs more hardening before it reaches customers.
NewOnboarding Specialist I - Payments & Screening AppFolio, IncOnboarding Specialist I - Payments & ScreeningSan Diego, CA$21.30–$26.10 / hourServe as a knowledgeable point of contact for clients during the implementation of core software and value added services while conducting regular project meetings to review goals, share milestones, and ensure progress is being made at every stage of the project. You will work with a driven and collaborative team to provide distinctive service and product expertise to our customers, and support their business needs with the use of our Payments & FolioScreen™ Resident Screening services.
NewOnboarding Specialist I - Payments & Screening AppFolio, IncOnboarding Specialist I - Payments & ScreeningSanta Barbara, CA$21.30–$26.10 / hourServe as a knowledgeable point of contact for clients during the implementation of core software and value added services while conducting regular project meetings to review goals, share milestones, and ensure progress is being made at every stage of the project. You will work with a driven and collaborative team to provide distinctive service and product expertise to our customers, and support their business needs with the use of our Payments & FolioScreen™ Resident Screening services.
Staff Software Engineer - Resident Concierge AppFolio, IncStaff Software Engineer - Resident ConciergeSanta Barbara, CA$167,200–$209,000 / yearYou have a track record of leading high-stakes projects from initial ambiguity to successful launch–aligning stakeholders, making tough technical trade-offs, and ensuring long-term system health. As a Staff Software Engineer, you will help us design and build best-in-class app experiences, transforming sophisticated business needs into robust, production-grade SaaS infrastructure and pages.
Staff Machine Learning Engineer - Leasing AppFolio, IncStaff Machine Learning Engineer - LeasingRemote - Atlanta, GARemote$200,000–$250,000 / yearOwn the ML Strategy for Leasing: Define and drive the machine learning roadmap across Leasing products — identifying where ML creates the most leverage, making the right model and architecture bets, and working closely with Product and Engineering leadership to align the team around a coherent technical vision that reflects real customer outcomes. Translate Research into Product: Partner with Voice & Agents and Research ML to evaluate new capabilities — fine-tuning approaches, retrieval strategies, agentic patterns — and make the call on what's ready to ship and what needs more hardening before it reaches customers.
Product Support Specialist I - Smart Maintenance AppFolio, IncProduct Support Specialist I - Smart MaintenanceSanta Barbara, CA$19.30–$20.75 / hourThis is a customer-facing position focused on live voice and digital queues and requires a balance of communication savvy, service mindset, and problem-solving ability. You’ll use your expertise to clarify complex or unclear requests—often by reaching out directly to residents for additional details or connecting with vendors to ensure timely and accurate service.
Sr. Machine Learning Engineer AppFolio, IncSr. Machine Learning EngineerRemote - Denver, CORemote$167,200–$209,000 / yearAt its core, Realm-X is built on a structured domain ontology and a set of shared business primitives—such as transactions, actions, reports, metrics, and skills—that enable AI systems to deeply understand and operate across the full context of property management workflows. Voice stack: Hands-on with Voice-to-Voice models and traditional TTS / STT pipelines; understands the trade-offs between end-to-end voice models and modular STT → LLM → TTS architectures.
Staff Machine Learning Engineer AppFolio, IncStaff Machine Learning EngineerRemote - San Francisco, CARemote$200,000–$250,000 / yearAt its core, Realm-X is built on a structured domain ontology and a set of shared business primitives—such as transactions, actions, reports, metrics, and skills—that enable AI systems to deeply understand and operate across the full context of property management workflows. You'll partner closely with our Voice & Agents and Research ML engineers to harden their prototypes into production systems, and help move forward the platform layer that lets Realm-X scale across AppFolio's entire customer base.
Sr. Machine Learning Engineer AppFolio, IncSr. Machine Learning EngineerRemote - San Francisco, CARemote$167,200–$209,000 / yearAt its core, Realm-X is built on a structured domain ontology and a set of shared business primitives—such as transactions, actions, reports, metrics, and skills—that enable AI systems to deeply understand and operate across the full context of property management workflows. Voice stack: Hands-on with Voice-to-Voice models and traditional TTS / STT pipelines; understands the trade-offs between end-to-end voice models and modular STT → LLM → TTS architectures.
Revenue Operations Manager - Customer Success AppFolio, IncRevenue Operations Manager - Customer SuccessDallas, TX$114,400–$143,000 / yearPredictive Operations & Lifecycle Workflows: Segmentation, Capacity & Renewal Workflows: Build segment-specific automated playbooks and manage coverage and capacity models to optimize resource allocation across the adoption and renewal lifecycle. Performance Monitoring & Churn Mitigation: Partner with Services Leadership to track key Services KPIs (NRR/GRR, retention, CSQLs) and deploy predictive churn models using sentiment analysis and usage data to automatically flag at-risk accounts for intervention.
Staff Machine Learning Engineer - Leasing AppFolio, IncStaff Machine Learning Engineer - LeasingRemote - San Francisco, CARemote$200,000–$250,000 / yearOwn the ML Strategy for Leasing: Define and drive the machine learning roadmap across Leasing products — identifying where ML creates the most leverage, making the right model and architecture bets, and working closely with Product and Engineering leadership to align the team around a coherent technical vision that reflects real customer outcomes. Translate Research into Product: Partner with Voice & Agents and Research ML to evaluate new capabilities — fine-tuning approaches, retrieval strategies, agentic patterns — and make the call on what's ready to ship and what needs more hardening before it reaches customers.
Growth Account Executive - Mid-Market AppFolio, IncGrowth Account Executive - Mid-MarketDallas, TXYou will own and strategically manage an assigned book of business composed of our larger, more complex accounts while partnering cross-functionally to win and onboard healthy deals. In this role, you will develop territory strategies, forge C-level executive relationships, and structure multi-year agreements using a Challenger Sales approach to carry our customers into the future.