Responsibilities Setup and maintain systems support for software, hardware, and servers: test, troubleshoot, diagnose, and resolve issues related to Classified Systems/Networks Perform application updates and installs, operating system upgrades and patching, RAID configuration & monitoring, system backups & restoration, system image creation and disk cloning Provide timely technical support for users and work with them to solve existing problems to include software issues, account management and miscellaneous computing requirements Troubleshooting to resolve technical problems on hardware, operating systems, and applications Support Anti-virus Installation and Maintenance Assist with incident response and backup processes and documentation Qualifications Associates Degree or Bachelor's degree in computer science, Information Technology, or directly relevant work experience Secret Clearance required, or the ability to obtain one within 6 months of hire. Experience and familiarity with the following operating systems - Windows Server (2022/2025), Windows 11 Enterprise/SHB Images, Windows 11 Experience with Linux operating system is a plus (RedHat 8, 9) Knowledge of encryption devices, servers, switches, routers, and firewalls Knowledge of network protocols, security, and troubleshooting Ability to lift 15 pounds.