Processes, sorts and distributes incoming mailMaintains awareness of residents leaving and returning to the facilityCommunicates and works cooperatively with facility department supervisors, administration, employees and residents as well as facility vendors, suppliers, contractors and other service agencies. Receptionist Overview: Directs calls to the appropriate personnel and greets visitors, employees and residents in a professional, courteous mannerMay perform routine clerical duties requested by other departments, such as typing, faxing, photocopying, labeling, mail processing, etc.