Senior Director, Enterprise Customer Care - AI Strategy Toast IncSenior Director, Enterprise Customer Care - AI StrategyNY$222,000–$355,000 / yearTranslate AI capabilities into operational impact for Enterprise leadership: you can explain what an LLM-based co-pilot is actually doing, why it improves AHT, and what error rates mean for agent trust, without needing a technical co-presenter. Design the analytics framework that Enterprise Care runs on: a clear set of intelligence products (dashboards, signals, and periodic reports) that leaders and agents can act on without routing every question to a central data team.
Customer Retention Specialist - State Farm Agent Team Member Nicholas Albernas - State Farm AgentCustomer Retention Specialist - State Farm Agent Team MemberBayside, NYFull timeAs a Customer Retention Specialist, you will oversee daily service activity, support customer retention, and ensure policies remain accurate and effective, while confidently pivoting service conversations into meaningful in-book sales opportunities that benefit the customer. Nick Albernas State Farm is seeking a service-oriented Customer Retention Specialist who is passionate about helping customers, building strong relationships, and delivering an exceptional service experience.
Customer Operations Manager Hertz CorpCustomer Operations ManagerFlushing, NYThe Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency.
Disability Customer Advocate II MetLife IncDisability Customer Advocate IINY$49,100–$80,169 / yearRecognized on Fortune magazine\''s list of the "World\''s Most Admired Companies", Fortune World's 25 Best Workplaces, as well as the Fortune 100 Best Companies to Work For, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
Customer Experience Associate Book of the MonthCustomer Experience AssociateNew York, NYFull timeYou will assist agents as they resolve member inquiries, be trained on handling sensitive escalations with care, identify process improvements, and help ensure our service reflects Book of the Month’s commitment to connecting readers with the best new books. Book of the Month is seeking a Customer Experience Associate to help manage our team of high performing customer service agents whose focus is delivering exceptional service to our members.
Assistant Store Manager Extra Space StorageAssistant Store ManagerNewark, NJIf you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.
Customer Service Rep Nan McKay & Associates IncCustomer Service RepNewark, NJAlternatively, a minimum of two years of progressively responsible work experience for a public agency, or related work in the social service, community service, customer service and/or call center environments. DESIRED QUALIFICATIONS: High School Diploma; Education equivalent to a two-year degree from a regionally accredited institution in Public Administration, Social Science or a closely related field preferred.
NewLaboratory Customer Service Representative UnitedHealth Group IncLaboratory Customer Service RepresentativeLake Success, NY$16–$25 / hourThis role is responsible for managing high-volume incoming calls, coordinating specimen logistics and processing, resolving customer issues, and ensuring accurate documentation while delivering exceptional customer service in a fast-paced laboratory environment. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Mailroom - Shipping and Receiving XBP Global Holdings IncMailroom - Shipping and ReceivingStamford, CTAbout the Role: As a Customer Service Representative, your primary responsibility is Shipping and Receiving; process Incoming Mail and Packages; process Outgoing Mail and Packges; zero lifting restriction. Capability to stand, walk, grasp, reach with hands and arms, sit, talk, or hear as required by job duties.
Retail Customer Service - PT Merchandise Manager The Michaels Companies IncRetail Customer Service - PT Merchandise ManagerWestbury, NY$18.25–$23.30 / hourAccordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). This role ensures accurate pricing, timely promotional execution, and a customer-ready store environment through strong workload planning and inventory management.
Customer Service Specialist/Pharmacy Technician SpecialtyRxCustomer Service Specialist/Pharmacy TechnicianRidgefield Park, New JerseyRemote$17–$19SpecialtyRx is an innovative, full-service pharmacy who partners with subacute and long-term care facilities throughout the United States, transforming drug care by facilitating the complete medication dispensing process. Under general supervision of a Data Entry Manager and/or Supervisor, and in accordance with local, state, federal and company laws and regulations ensure delivery of excellent customer service through fast, professional and accurate communication.
Sales and Customer Acquisition Representative AM ConsultingSales and Customer Acquisition RepresentativeJersey City, NJFull timeThis Sales and Customer Acquisition Representative role focuses on driving business growth by generating leads, delivering persuasive presentations, and closing deals, ensuring seamless onboarding for new customers. This is a hands-on opportunity to lead local market expansion, gain experience in customer acquisition, and launch a rewarding career by connecting clients to essential internet, voice, and entertainment services.
Retail Customer Service Associate (Cashier) PGA Tour Superstore IncRetail Customer Service Associate (Cashier)Norwalk, CTReporting to the Sales and Service Manager, a Customer Service Associate is responsible for engaging Customers in the Cashier Area and Club Desk, ensuring excellent service throughout the checkout process. Assist in keeping Front-End areas (Cashier Area, Club Desk) merchandise presence at a premiere stock and visual level to drive sales and the Customer experience.
Remote Travel Client Support Representative DreamstravelcrRemote Travel Client Support RepresentativeBridgeport, ConnecticutRemoteWe are looking for a Remote Travel Client Support Representative to assist travelers with their travel-related needs. This role involves providing support, answering questions, and ensuring a positive client experience.
Eligibility Service Representative - Korean Brighton Health Plan Solutions, LLCEligibility Service Representative - KoreanNew York, NY$43,000–$50,000 / yearBrighton Health Plan Solutions partners with self-insured employers, Taft-Hartley Trusts, health systems, providers as well as other TPAs, and enables them to solve the problems facing today’s healthcare with our flexible and cutting-edge third-party administration services. Works with the Benefits Enrollment team to review and resolve any eligibility, hours or co-premium issues including follow-up outreach to caregivers Listen attentively to customer needs and concerns; demonstrate empathy and offer solutions.
RN - Toledo Hospital - Inpatient Trauma - Weekend Incentive ProMedicaRN - Toledo Hospital - Inpatient Trauma - Weekend IncentiveToledo, OHBy providing patient-centered care through sensitivity and respect for the diversity of human experience, ProMedica nurses are dedicated to improving health outcomes for our patients and for the communities we serve. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines.
NewRN - Eidi Family Rehab Center - Inpatient Rehab ProMedicaRN - Eidi Family Rehab Center - Inpatient RehabSylvania, OhioBy providing patient-centered care through sensitivity and respect for the diversity of human experience, ProMedica nurses are dedicated to improving health outcomes for our patients and for the communities we serve. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines.
RN - Toledo Hospital - Vascular ProMedicaRN - Toledo Hospital - VascularToledo, OhioBy providing patient-centered care through sensitivity and respect for the diversity of human experience, ProMedica nurses are dedicated to improving health outcomes for our patients and for the communities we serve. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines.
RN - Toledo Hospital - Vascular ProMedica Toledo HospitalRN - Toledo Hospital - VascularToledo, OhioBy providing patient-centered care through sensitivity and respect for the diversity of human experience, ProMedica nurses are dedicated to improving health outcomes for our patients and for the communities we serve. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines.
RN - System Resource Pool - Tier III - Acute Care ProMedicaRN - System Resource Pool - Tier III - Acute CareToledo, OHA Tier 3 Resource Pool RN will be required to be available to work at all participating hospitals utilizing the Resource Pool model including Toledo Hospital, Flower Hospital, Bay Park Hospital, Fremont Memorial Hospital, Fostoria Community Hospital and Monroe Regional Hospital. By providing patient-centered care through sensitivity and respect for the diversity of human experience, ProMedica nurses are dedicated to improving health outcomes for our patients and for the communities we serve.