Systems Administrator 2 | TS/SCI w/ poly security clearance Power3 SolutionsSystems Administrator 2 | TS/SCI w/ poly security clearanceAnnapolis Junction, MarylandConfigures and manages Linux, Unix, and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. -Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
NewTier 2 Service Desk Analyst Chenega CorporationTier 2 Service Desk AnalystArlington, VAThis role ensures minimal disruption to mission operations by restoring services quickly, supporting end users across multiple networks, and contributing to continuous service improvement initiatives. The Help Desk Analyst will be responsible for handling escalated issues, troubleshooting complex technical problems, supporting system maintenance, and ensuring compliance with federal security and service delivery requirements.
System Administrator Level 2-FFPP-8916 Onyx PointSystem Administrator Level 2-FFPP-8916Hanover, MarylandConfigure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance. -Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Information System Security Officer 2 ProsyncInformation System Security Officer 2Annapolis Junction, MDIf you have prior military service or government contracting experience, are proud to serve and support our nation, and want to help support ProSync's mission to "Define and Redefine the State of Possible,” please apply today! ProSync Technology Group, LLC (ProSync) is an award-winning, SDVOSB Defense Contracting company with a strong military heritage and a record of excellence in supporting the Department of Defense and the Intelligence Community.
Sr. Information Systems Specialist Expert In Recruitment SolutionsSr. Information Systems SpecialistWashington, DCThe candidate should demonstrate strong technical knowledge and experience with ServiceNow, M365 applications and have experience supporting Client Desktops/Laptops/Tablets and Microsoft Windows Desktop OS. At least five years of overall IT experience, including a minimum of three years of experience providing general help desk support with previous experience opening and maintaining help desk cases via ServiceNow.
Help Desk Specialist Athena Technology GroupHelp Desk SpecialistWashingtonAthena Technology Group, Inc. (ATG) is a Service-Disabled Veteran Owned Small Business (SDVOSB) focused on Information Technology and Communications consulting, system engineering, integration, deployment and operation of state of the art command and control and information systems that deliver critical network centric solution to the warfighter. The ability to coordinate cross-team incident response activities by working closely with the Service Desk, Network Operations, and Cybersecurity teams to ensure timely investigation, escalation, and remediation of technical issues.
Help Desk Tier 1 Zp Group LlcHelp Desk Tier 1Baltimore, MD$45,000–$60,000 / yearThe Help Desk Associate is responsible for troubleshooting, documenting, escalating, and resolving incidents while delivering exceptional customer service in a fast-paced environment supporting a large user base. The ideal Help Desk Associate is a customer-focused IT professional with strong troubleshooting skills, experience supporting Windows-based environments, and the ability to effectively manage multiple priorities.
Tier 1 Help Desk Analyst Chenega CorporationTier 1 Help Desk AnalystArlington, VAAbility to troubleshoot hardware and software problems related to desktop computers, Print servers, scanners, printers, PDAs (Blackberries), desktop video/video teleconference systems, and peripherals (zip drives, external zips, scanners, etc.). Answering calls, executing request fulfillment actions, providing functional user support, training issues, initial diagnostics/troubleshooting, account management, and password services, diagnosing and resolving issues on unclassified and classified office information systems.
Help Desk Technician Integrated Resources, IncHelp Desk TechnicianColumbia, MarylandContractorPosition: Help Desk TechnicianLocation: Columbia, MDDuration: 3 months to hireResponsibilities:Provide First Level technical support to users experiencing operational and systems malfunctions, both hardware and software related. Resolve or assign requests to the appropriate support group(s).Follow-up on outstanding issues and requests; perform quality assurance call backs as needed.
Help Desk Lead/CAB Manager ValidaTekHelp Desk Lead/CAB ManagerArlington, VirginiaWe bring together people with many different perspectives, experiences, and talents to drive innovation and achieve more together than we can individually.â¯Our commitment to quality and performance optimization is the reason why our IT Service Projects and New Development Projects have been appraised at CMMI Maturity Level 5, positioning us as one of a handful of elite companies to receive the highest form of third-party validation. We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee the operations of the help desk operations that supports a large DoD IT infrastructure program providing a common view for all enterprise-wide users.
Help Desk Lead/Cab Manager ValidaTekHelp Desk Lead/Cab ManagerArlington, VASummary: We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee the operations of the help desk operations that supports a large DoD IT infrastructure program providing a common view for all enterprise-wide users. As the primary point of contact between the help desk and leadership, this manager will focus on customer service, performance, and optimization of processes to ensure end users have the support they need to be successful when utilizing the network.
Help Desk Specialist CACIHelp Desk SpecialistFort Meade, MarylandPay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Leverage technical background to guide troubleshooting and incident management for support, Demonstrate sound customer service and telephone/ticket etiquette in responding to customer calls or inquiries.
Information System Analyst Municipal Employees Credit Union of Baltimore, Inc.Information System AnalystBaltimore, MD$67,415–$101,175 / yearWork also includes working as a team member on broader or more complex projects, effectively interfacing with technical and non-technical staff within and across the departments to enhance member experience. We seek service-oriented professionals that will be champions for our members, treat everyone with respect find ways to assist our members/co-workers and help our community be a better place to live.
Service Desk Lead Jcd StaffingService Desk LeadWashington DC, District of ColumbiaCompensation: $105,000.00 per year JCD Staffing is a specialized staffing and consulting firm, focused on working with highly talented technical individuals to provide our clients with a unique, successful hiring experience. Stay updated on new technologies and industry trends to enhance help desk operations and user support.
Senior Help Desk Specialist ERP InternationalSenior Help Desk SpecialistDC$50,000–$65,000 / yearAs a Senior Help Desk Specialist , you will be required to respond to queries remotely to assess and diagnose computer hardware and software problems and implement effective solutions. Overview: ERP International, LLC is currently seeking a skilled Senior Help Desk Specialist II to support our clients USDA - OIG technical support program in Washington, DC.
Help Desk Analyst ECS Federal LLCHelp Desk AnalystWashington, DC$95,000–$110,000 / yearAssist in the drafting and maintenance of Help Desk process and procedural documentation, to include SOPs, FAQs, ticket trends, and installation and training materials, to maximize and improve internal efficiencies and user experience. As a Help Desk Analyst, you will provide proficient and effective Help Desk operations support for a custom software application to include incident handling, application troubleshooting, and maintenance of application environments.
System Administrator I (Infrastructure and Sustainment) VibrintSystem Administrator I (Infrastructure and Sustainment)Annapolis Junction, MDFull timeProvide support for the escalation and communication of status to agency management and internal customersOptimize system operations and resource utilization, and perform system capacity analysis and planningProvide in-depth experience in trouble-shooting IT systemsProvide detailed analysis and feedback to agency management and internal customers for escalated ticketsProvide support for the dispatch system and hardware problems and remains involved in the resolution processConfigure and manage Linux, Unix, and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performanceSupport the design of systems, mission architecture and associated hardwarePossess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)Analyze and resolve complex problems associated with server hardware, applications and software integrationQualifications: Bachelor's degree in a technical disciplineMinimum of three (3) years of system administration experience or eight (8) years' experience in lieu of degree. Required Skills:Ability to: Provide support for implementation, troubleshooting and maintenance of IT systemsProvide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problemsManage the daily activities of configuration and operation of IT systemsProvide assistance to users in accessing and using IT systemsProvide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problemsProvide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Information Systems Watch Technician AmentumInformation Systems Watch TechnicianArlington, VirginiaWork with customers to determine operational requirements for future system capabilities; support the design, planning and testing of new systems to meet customer needs; ensure new systems are properly installed and brought on-line for operational use; coordinate installation team efforts to ensure schedules are met and activities are not disruptive to ongoing operations. Candidate will be required to: carry up to 50 lbs., sit for extended periods of time at a computer workstation, work under desks and raised floor and climb ladders to repair/replace devices and organize the cable management.
Help Desk Technician Edgewater Federal Solutions, Inc.Help Desk TechnicianWashington, Washington, DCFull timeThe ideal candidate will have knowledge in supporting various operating systems for computers and software, possess strong written and verbal communication skills, and be able to work a full-time schedule on-site in Washington, DC. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Companies since 2018. .
Sr. Information Systems Security Officer (ISSO) Themis InsightSr. Information Systems Security Officer (ISSO)Fort Meade, MDExperience is to include at least two (2) of the following areas: knowledge of current security tools, hardware/software security implementation; communication protocols; and encryption techniques/tools. Themis Insight solves difficult business, IT, and analytic problems by addressing the whole problem – not just the symptoms – using interdisciplinary approaches that are both practical and innovative.