Senior Cloud Information System Security Officer ManTechSenior Cloud Information System Security OfficerWashington, DCHold at least one of the following certifications: AWS Certified Cloud Practitioner, AWS Certified Security – Specialty, (ISC)2 Certified Cloud Security Professional (CCSP), AWS Certified Solutions Architect – Associate, AZ-500: Microsoft Certified: Azure Security Engineer Associate, Google - Professional Cloud Security Engineer. + Hold at least one of the following certifications: Certified Information Systems Security Professional (CISSP), Global Information Security Professional (GISP), or the CompTIA Advanced Security Practitioner (CASP), Certified Information System Manager (CISM), or Information Assurance Management (IAM) Level II proficiency.
Systems Integration Engineer AmentumSystems Integration EngineerBaltimore, MarylandThe ideal candidate for this team is looking to expand their hands-on experience, supporting the full lifecycle of their products, and going beyond traditional solutions to strengthen the fabric supporting the global geolocation infrastructure. Bachelor’s degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university is required.
Systems Integration Engineer Amentum Services IncSystems Integration EngineerBALTIMORE, MD$217,000–$238,000 / yearThe ideal candidate for this team is looking to expand their hands-on experience, supporting the full lifecycle of their products, and going beyond traditional solutions to strengthen the fabric supporting the global geolocation infrastructure. Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university is required.
Cybersecurity Specialist – Journeyman AHU TechnologiesCybersecurity Specialist – JourneymanWashington, District of ColumbiaQualifications: · 6-10 years of experience developing, maintaining, and recommending enhancements to IS policies/requirements (Required) · 6-10 years of experience performing vulnerability/risk analyses of computer systems/apps (Required) · 6-10 years of experience identifying, reporting, and resolving security violations (Required) · Patching Server 2008 / 2012 /2016 (Required) · Patching Desktop Windows 10 / 7 (Required) · Firewall management CISCO NGFW (Required) · Vulnerability assessment tools Nessus, Tripwire (Desired) · VMware 5.5 / 6.0 (Required) · Production support (Required) · Server and Desktop troubleshooting (Required) · NIST 800-53 experience (Desired) · Splunk (Desired) · Cloud experience (MS Azure) (Desired) Education · Bachelor’s Degree in IT or related field or equivalent experience (Required) · Security+, CISSP, other security certifications (Preferred) Skills: · 6-10 years of experience developing, maintaining, and recommending enhancements to IS policies/requirements. Job Description: Short Description: Information Assurance and Security Specialist – Journeyman (IA & SS – Jrny) Complete Description: The Network Engineer role is to develop and maintain the high-level design & low-level design plan for the overall logical and technical network architecture.
Network Security System Administrator 1 ItezzNetwork Security System Administrator 1Annapolis Junction, MarylandConfigure and manage network devices, firewalls, VPNs, web proxies, and load balancers and install/load operating system software, troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance. Compensation will vary dependent upon factors including but not limited to: Government contract rates; annual hours worked; education; relevant prior work experience, knowledge, skills, and competencies; certifications, and geographic location.
Network Security System Administrator 2 ItezzNetwork Security System Administrator 2Annapolis Junction, MarylandConfigure and manage network devices, firewalls, VPNs, web proxies, and load balancers and installs/loads operating system software, troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance. Configure and manage network devices, firewalls, VPNs, web proxies, and load balancers and install/load operating system software, troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance.
Information Systems Security Officer SME ECS Federal LLCInformation Systems Security Officer SMEWashington, DC$160,000–$175,000 / yearWe are seeking a cleared Information Systems Security Officer SME to lead cybersecurity compliance, authorization, continuous monitoring, audit support, risk management, and security documentation activities for classified and sensitive systems supporting law enforcement, national security, and criminal justice missions within the National Security Business Unit. The ISSO SME will serve as a senior cybersecurity advisor responsible for maintaining security posture, supporting authorization activities, managing security documentation, advising technical teams on risk, supporting audits, and ensuring systems comply with applicable federal, agency, and mission security requirements.
Service Desk Technician AHU TechnologiesService Desk TechnicianWashington, District of ColumbiaQualifications Required Experience: At least three (3) years of experience in the following: · Providing help desk support for the Windows operating system, Windows-based applications and databases, and AD account management; · Providing help desk support for iOS devices, iOS-based applications, and iCloud account management; · Configuring, imaging, and deploying Windows based laptops, printers, and desktop assets; · Workflow management applications such as ZenDesk, ServiceNow, Ivanti, or BMC Helix. · CompTIA A+ certified Preferred Experience: At least three (3) years of experience in the following: · Endpoint protection and management tools such as Cisco AMP, Absolute, or HP SureClick; · IT asset management and tracking tools such as Oomnitza, ServiceNow, Ivanti, or BMC Helix.
Service Desk Technician (SDT) – Senior AHU TechnologiesService Desk Technician (SDT) – SeniorWashington, District of ColumbiaRequired Experience: At least five (5) years of experience in the following: · Providing help desk support for the Windows operating system, Windows-based applications and databases, and AD account management; · Providing help desk support for iOS devices, iOS-based applications, and iCloud account management; · Configuring, imaging, and deploying Windowsbased laptops, printers, and desktop assets; · Workflow management applications such as ZenDesk, ServiceNow, Ivanti, or BMC Helix. Required · Experience with endpoint protection and management tools such as Cisco AMP, Absolute, or HP SureClick; Desired · Experience with IT asset management and tracking tools such as Oomnitza, ServiceNow, Ivanti, or BMC Helix.
Geographic Information Systems (GIS) Intern (NCS) - BCIT City of BaltimoreGeographic Information Systems (GIS) Intern (NCS) - BCITBaltimore, MDThe intern will work alongside experienced GIS professionals to perform a range of tasks, including spatial data management, map production, map application development, and coordinating with government stakeholders to support requests and projects. The internship will allow the intern to gain experience working in an increasingly challenging and fast paced atmosphere, as well as learn new skills through several training opportunities.
Senior System Administrator ManTechSenior System AdministratorColumbia, MDConfigure and manage Linux, Windows, and Unix operating systems, installs/loads operating system software and patches to maintain security compliance, troubleshoot, maintain integrity of and configure network components, along with implementing operating system enhancements to improve reliability & performance. As a Senior System Administrator, you will work alongside customers, Integrated Product Teams (IPTs), and vendors to support the implementation and compliance of advanced EIT capabilities through Data Center & Compute Services.
Video Teleconferencing and Service Desk Technician Zayas Hendrick Mediaworks LlcVideo Teleconferencing and Service Desk TechnicianWashington, DCFull timeZayas Hendrick Mediaworks LLC is a dynamic media and technology services firm based in Washington, DC, dedicated to delivering high-quality AV and communications solutions. Zayas Hendrick Mediaworks LLC is looking for a skilled Video Teleconferencing and Service Desk Technician to join our team in Washington, DC.
Jr. Systems Engineer - Dedicated Atlas TechnicaJr. Systems Engineer - DedicatedDC Metro Area, DCThe candidate must be able to complete all physical requirements of the job, which include but are not limited to, the following; must be able to lift and/or carry up to 50 lbs; stand/sit for extended periods of time; push/pull; climb stairs; stoop, kneel or crouch; use fingers/hands to handle or feel; reach above head or below knee level; and the ability to work around machinery and material handling equipment. This position is classified as a 100% dedicated onsite role reporting to a client's office in Washington D.C.--a great opportunity to join a financial industry focused MSP and become a dedicated onsite junior systems engineer at one of our high-profile customers.
NewService Desk Manager ICFService Desk ManagerWashington, District of ColumbiaPay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. Reporting to the Program Manager, this role owns the full operational lifecycle of a single-tier service desk, with direct accountability for customer satisfaction, Tier Zero deflection performance, knowledge management, and continuous improvement.
Information System Security Officer (ISSO) Peraton IncInformation System Security Officer (ISSO)Washington, DC$104,000–$166,000 / yearPeraton is seeking an Information System Security Officer (ISSO) to work on a large-scale enterprise Information Technology (IT) program onsite in Washington D.C. This role will work closely with the team to monitor, assess, and maintain the security controls, ensuring that systems meet the necessary security requirements as outlined in the Risk Management Framework (RMF). As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies.
Operations Manager Skill Level 1 TS/SCI w/poly Peraton IncOperations Manager Skill Level 1 TS/SCI w/polyLaurel, MD$104,000–$166,000 / yearBenefits: Peraton offers enhanced benefits to employees working on this critical National Security program, which include heavily subsidized employee benefits coverage for you and your dependents, 25 days of PTO accrued annually up to a generous PTO cap and eligibility to participate in an attractive bonus plan. Additional responsibilities include reviewing system logs for errors, responding to user tickets requesting new features or complaints about performance, and educating users and other help desks on how the system works.
Unified Communications Engineer Peraton IncUnified Communications EngineerWashington, DC$135,000–$216,000 / yearThe ideal candidate will possess deep expertise in secure voice, video teleconferencing (VTC), VoSIP, H.323/SIP architectures, and classified communications environments supporting national security missions. The successful candidate will collaborate closely with cybersecurity, TEMPEST, TAPS, facilities, and Intelligence Community working groups to ensure communications systems meet all operational, technical, and security compliance requirements.
Information Technology/Cybersecurity Talent Pool Anne Arundel Workforce Development Corporation (AAWDC)Information Technology/Cybersecurity Talent PoolLinthicum Heights, MDAAWDC partners with federal contractors, IT firms, and cybersecurity employers seeking skilled and entry-level professionals. You may be contacted regarding interviews, training, or credential opportunities
NewInformation System Security Officer Arc AspicioInformation System Security OfficerWashington, DC$115,000–$135,000 / yearThis range takes into account the wide variety of factors that are considered in making compensation decisions, including but not limited to: skill sets and expertise, experience, education, training, certifications, contract and client requirements (if applicable), and other business and organizational needs. The Information System Security Officer supports complex Federal technology programs and oversees, manages, tracks, and reports on Government program-level information security to protect systems, facilities, and infrastructure.
NewSr. Information Systems Security Officer 2HBorporatedSr. Information Systems Security OfficerAnnapolis Junction, MarylandDirect Experience: 10+ years of in-depth experience as ISSO or combination of ISSO and other security related role supporting IC or DoD programs and contracts of similar scope, type, and complexity. Providing technical expertise in security policies and operations, supporting the implementation and maintenance of security measures and countermeasures, and collaborating with stakeholders to maintain compliance and strengthen the system security posture.
Information Systems Security Engineer - Level 1 -Security Stratum NetworksInformation Systems Security Engineer - Level 1 -SecurityMarylandHelp plan and coordinate the IT security programs and policies • Provide support for a program, organization, system, or enclave’s information assurance program • Provide security guidance and support to system developers, administrators, and owners • Provide guidance and support for directed changes related to security • Assess the security impact of changes to the system • Help maintain the Security documentation, such as SSPs • Conduct security assessments on systems in support of system authorization • Support AO/DAO, SCA, and ISSM on system Assessment and Authorization (A&A) duties to obtain and maintain ATOs • Conduct daily review of and respond to security related tickets • Utilize COTS/GOTS to communicate system status and compliance . As leading experts in their fields, our certified and highly experienced network, software development, IT support and security professionals are able to provide the necessary design, implementation, and consulting services to meet the demanding requirements of mission-critical networks.
Database Management Specialist GD Information TechnologyDatabase Management SpecialistWashingtonEssential Tools: Mastery of SQL Server Management Studio (SSMS), MySQL Workbench, SQL Server Integration Service (Extract/Transform/Load (ETL)), SQL Profiler, Performance Monitor, Activity Monitor, Dynamic Management views and Extended Events. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
Watch Analyst / Active Top Secret Peraton IncWatch Analyst / Active Top SecretWashington, DC$66,000–$106,000 / yearPosition Description: The Watch Analyst will monitor classified databases, the ticket management system, subscription-based alerting services, cable and local news, social media, and other open sources for threats to the nation's critical infrastructure and global operations impacting national security. The Watch Analyst should provide the initial triage and analysis of cyber, physical, and communication incidents to identify the severity of impact to critical infrastructure and determine the level of reporting or briefing required.
Systems Engineer (Computer Network Support - AI/ML) Power3 SolutionsSystems Engineer (Computer Network Support - AI/ML)MarylandIndividual Capabilities/Experience Required: Bachelor’s degree or advanced degree in computer science, information systems, engineering or other related discipline plus at least 6 years of systems engineering experience. We provide fresh alternatives to ordinary, mainstream consulting firms through small, highly skilled, and hand-picked teams that can meet clients' needs in any industry.
NewAudio Visual Specialist Indigo IT LLCAudio Visual SpecialistWashington, DCThis position serves as a member of an enterprise Information Technology Help Desk staff providing technical expertise and effective customer service to ensure that AV presentation, multi-media presentation and media-playback equipment is functioning properly and is appropriately scheduled for the various venues within the agency. As a Veteran-Friendly employer, we are proudly partnered with the Virginia Values Veterans (V3) Program, and a recipient of the HIRE Vets Gold Medallion Award, which recognizes our commitment to recruiting our nation's Veterans.
NewSystems Engineer/Administrator Kaiva CorpSystems Engineer/AdministratorArlington, VAFull timeManage and maintain Microsoft 365 services such as Microsoft Intune, Entra admin center with Entra Connect for cloud synchronization, Exchange admin center for mail and mailbox administration, Microsoft Defender, and Microsoft Purview. As a Systems Engineer/Administrator, you will be responsible for ensuring the secure and efficient operation of servers and systems in a variety of environments, including on-premises and cloud-based Microsoft products within our Federal Government Customer's environment.
IT Help Desk - Tier 1 (Federal) Symposit LLCIT Help Desk - Tier 1 (Federal)White Oak, MDFull timeTickets are created, modified and closed in ServiceNow; problems/requests that cannot be resolved by Tier 1 are escalated to Tier 2 and Tier 3. Help Desk Analysts research questions using available information resources, including an IT Help Desk knowledge base. Required professional attitude, company focus, and strong work ethic and proven ability to follow through on open issues and handle multiple priorities in a fast-paced environment with dynamic priorities are needed to perform the job duties.
IT Security Administrator Chase Brexton Health Services IncIT Security AdministratorBaltimore, MDResponsibility to research, plan, design, and implement security requirements; respond to security events with on-call support and incident management; train personnel on security requirements and configurations, as well as use monitoring tools, and conduct routine security awareness training. Install, configure, maintain and troubleshoot security software and hardware including specialized e-mail firewalls, VPN's, content monitoring, intrusion detection and prevention systems, as well as Antivirus, and any other security related software or hardware.
IT Administrator (Deskside Support Specialist) ExpressionIT Administrator (Deskside Support Specialist)Washington, DC$90,000–$104,000In this role, you will provide Tier II and Tier III IT support services, manage incident resolution, and ensure exceptional end-user experiences in a classified environment. Expression is seeking reliable and customer-focused Help Desk Specialists to support the Department of Commerce (DOC) under the National Telecommunications and Information Administration (NTIA) program.
Data and IT Operations Coordinator Mental Health Association of MarylandData and IT Operations CoordinatorTimonium, MarylandReporting to the Chief Operating Officer, this position executes assigned IT projects, works closely with the organization’s Managed Service Provider (MSP) and software vendors, and supports staff in troubleshooting and system improvements. Manage assigned IT projects in collaboration with internal teams and contractors, including defining scope and requirements, coordinating implementation, supporting staff training and adoption, and monitoring and troubleshooting data and system issues.
NewIT Technician SparksoftIT TechnicianMarylandArtificial Intelligence (AI) Policy: While Sparksoft recognizes the value of artificial intelligence in the workplace, our hiring process is designed to assess each candidate’s individual skills, judgment, and problem-solving abilities. Monitor and respond to helpdesk incidents and requests across multiple support channels (i.e. email, self-service, phone, and walk-ups).
NewIT Program Manager (Military/DoW) ActioNet IncIT Program Manager (Military/DoW)Washington, DCRemoteThis role integrates outside plant (OSP) and premise cabling telecommunications infrastructure modernization, governance alignment (Roles & Responsibilities framework), sustainment operations, facility power integration, and deployment of a Government-controlled Operational Digital Twin (ODT). ActioNet has an immediate opening for a high-performing Program Manager with 7+ years of experience (Cleared) leading IT, procurement, logistics, and network infrastructure projects-wireless network experience is preferred.
Systems Administrator 3 Nightwing Intelligence SolutionsSystems Administrator 3Annapolis Junction, Maryland$122,000–$253,000 / yearConfigures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
Information Systems Security Officer (ISSO) - Skill Level 3 Kaizen Approach, Inc.Information Systems Security Officer (ISSO) - Skill Level 3Annapolis Junction, MDRequirements (continued): • Must have ten years of combined work-related experience in the fields of information technology, cybersecurity, or security authorization, or fourteen years of combined work-related experience if no bachelor's degree is held, including experience with current security tools, hardware and software security implementation, communication protocols, or encryption tools and techniques, and familiarity with commercial security products, security authorization techniques, security incident management, and PKI and authorization services. • Must possess the ability to provide configuration management for security-relevant information system software, hardware, and firmware; assist with configuration management activities; manage and control system changes; assess the security impact of those changes; and maintain records for workstations, servers, routers, firewalls, intelligent hubs, network switches, and system upgrades.
Information Systems Security Engineer 2 - I InterImageInformation Systems Security Engineer 2 - IFort Meade, MarylandThe candidate should have experience with risk assessments, security architect solutions, data visualizations, project management, and strong verbal and written communication are preferred. We are seeking an Information Systems Security Engineer to support the organization’s information security efforts.
Information Systems Security Engineer 2 - II InterImageInformation Systems Security Engineer 2 - IIFort Meade, MarylandThe candidate should have experience with risk assessments, security architect solutions, data visualizations, project management, and strong verbal and written communication are preferred. We are seeking an Information Systems Security Engineer to support the organization’s information security efforts.
System Administrator (SA) - Skill Level 3 Kaizen Approach, Inc.System Administrator (SA) - Skill Level 3Annapolis Junction, MDMust have the ability to optimize system operations and resource utilization, perform system capacity analysis and planning, support system and mission architecture design and associated hardware, understand system administration interdependencies within a Service Oriented Architecture (SOA), and analyze and resolve complex system-level integration issues. Salary Range: A variety of factors can impact the final salary offered, including, but not limited to, geographic location, Federal Government contract labor categories and wage rates, relevant work experience, specialized skills and competencies, education, and certifications.
System Administrator, Level 3 Avalore, LLCSystem Administrator, Level 3Annapolis Junction, MDConfigures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
Information System Security Officer Senior (ISSO)/ Information Assurance Engineer (GSA LCAT) – (Team 01) AmentumInformation System Security Officer Senior (ISSO)/ Information Assurance Engineer (GSA LCAT) – (Team 01)WashingtonThe entire section leverages agile and works to provide enhanced reporting and global searching capabilities to facilitate task management, cross-utilization, and address national intelligence priorities while protecting confidential data and sources. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams.
Network Security System Administrator 0 ItezzNetwork Security System Administrator 0Annapolis Junction, MarylandConfigure and manage network devices, firewalls, VPNs, web proxies, and load balancers and install/load operating system software, troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance. Compensation will vary dependent upon factors including but not limited to: Government contract rates; annual hours worked; education; relevant prior work experience, knowledge, skills, and competencies; certifications, and geographic location.
Actionet, Inc. Careers - Help Desk Manager Level I ActioNet, Inc.Actionet, Inc. Careers - Help Desk Manager Level IRosslyn, VASalary up to $165,000, depending on qualifications, including relevant certifications, education, years of experience, and demonstrated experience supporting Federal Government programs within the field. The Level I manager works closely with IT leadership to implement help desk policies, train staff, and ensure adherence to service level agreements (SLAs).
Help Desk Manager Level I ActioNet IncHelp Desk Manager Level IWashington, DCThis role focuses on ensuring timely and effective resolution of end-user technical issues, monitoring ticket workflows, and maintaining customer satisfaction. The Level I manager works closely with IT leadership to implement help desk policies, train staff, and ensure adherence to service level agreements (SLAs).
Information Systems Security Engineer 3 ItezzInformation Systems Security Engineer 3Annapolis Junction, MarylandTwenty (20) years experience as an ISSE on programs and contracts of similar scope, type, and complexity to include recent experience within the last five (5) years with Cybersecurity principles and technology, including access/control, authorization, identification and authentication, PKI, network and enterprise security architecture is required. Support security authorization activities in compliance with NSA/CSS Information System Certification and Accreditation Process (NISCAP) and DoD Risk Management Framework (RMF), the NIST Risk Management Framework (RMF) process, and prescribed NSA/CSS business processes for security engineering.
System Administrator Level 3 (Infrastructure Operations) WOOD Consulting ServicesSystem Administrator Level 3 (Infrastructure Operations)Ft. Meade, Maryland$150,000–$215,000 / yearConfigure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance. You’ll work hands‑on with both Windows and UNIX environments, install and configure operating systems, fine‑tune system performance, and implement improvements that enhance reliability across the organization.
Help Desk Specialist CACI International IncHelp Desk SpecialistFort Meade, MD$72,700–$149,200 / yearPay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Leverage technical background to guide troubleshooting and incident management for support, Demonstrate sound customer service and telephone/ticket etiquette in responding to customer calls or inquiries.
NewAPACS Help Desk Coordinator Apogee Engineering, LLCAPACS Help Desk CoordinatorArlington, VirginiaFull timeOverseeing work of Help Desk technicians resolving user issues, answering policy questions, and managing trouble tickets; conducting system maintenance & development, providing technical support for all application software updates (e.g., bug fixes, upgrades), and API management. The HAF/A10 contract delivers technical, analytical, operational, programmatic, and planning subject-matter expertise to HAF/A10 and its component divisions to advance national security strategic plans, policies, concepts, and initiatives.
Help Desk Support Services Specialist ManTech International CorpHelp Desk Support Services SpecialistDC$80,300–$133,700 / yearThere are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. Leveraging a strong technical background, you will focus on resolving complex technical anomalies, collaborating across specialized engineering teams to rapidly restore services, and diagnosing root-cause issues to ensure uninterrupted mission success.
Help Desk Specialist Ardent Eagle SolutionsHelp Desk SpecialistWashington, D.C., Washington, DC$26–$33 / hourFull timeFinal compensation will be determined at the Company’s discretion based on a variety of factors, including but not limited to relevant experience, skills, education, internal equity, geographic location, and contract requirements. This position supports a hybrid work schedule, which means employees are authorized to alternate between on-site and telework days on a schedule agreed upon and approved by their Supervisor.
Help Desk Tier II Technician (Secret Cleared) ConnsciHelp Desk Tier II Technician (Secret Cleared)Bethesda, MDFull timeAreas of support include: computer device deployment; applications and program; user accounts and access; print services and printer configuration; asset inventory and database management; desktop/laptop/tablet diagnostics and troubleshooting; mobility device assignment, setup, diagnostics and troubleshooting. By joining Connsci, you'll become part of a dedicated team that is committed to delivering strategic, impactful solutions tailored to our clients' unique needs, enabling them to achieve their goals with confidence and efficiency.
Help Desk Specialist II Lead (CRS) Computer World ServicesHelp Desk Specialist II Lead (CRS)Washington, District of ColumbiaThis role coordinates workflow, mentors staff, oversees ticket quality, and ensures that incidents, service requests, and escalations are handled efficiently and in compliance with SLAs, policies, and CRS-specific support requirements. Job Description The Help Desk Specialist II – Lead serves as a senior technical and operational point of contact within the Help Desk team, providing support while leading day-to-day service operations.