NewSystems Engineer/Administrator Kaiva CorpSystems Engineer/AdministratorArlington, VAFull timeManage and maintain Microsoft 365 services such as Microsoft Intune, Entra admin center with Entra Connect for cloud synchronization, Exchange admin center for mail and mailbox administration, Microsoft Defender, and Microsoft Purview. As a Systems Engineer/Administrator, you will be responsible for ensuring the secure and efficient operation of servers and systems in a variety of environments, including on-premises and cloud-based Microsoft products within our Federal Government Customer's environment.
Help Desk Specialist I NuAxis InnovationsHelp Desk Specialist IWashington DC, DCIdentify trouble ticket trends, escalate identified problems to supervisory personnel, and perform problem management to ensure problems are addressed in a timely fashion. Work is performed under the supervision and serves as the primary IT Customer Support interface between WMATA IT departments and all WMATA end-users.
Help Desk Specialist NuAxis InnovationsHelp Desk SpecialistFalls Church, VAThis role requires strong troubleshooting skills, responsiveness, and adherence to SLA-driven support models. Our technologists have always gone the extra mile to help our federal clients succeed.
Cyber IT Specialist Lead – 3rd Shift Lead PeratonCyber IT Specialist Lead – 3rd Shift LeadBeltsville, Maryland$86,000–$138,000 / yearFull timeOversee a team of Cyber IT Specialists in daily proactive monitoring and troubleshooting, ensuring optimal performance and swift resolution of issues to maintain cybersecurity integrity. Facilitate effective communication with management to provide timely updates on team activities and operational status, ensuring leadership is informed of ongoing developments and potential issues.
3rd Shift Service Order Dispatcher J & J Maintenance, Inc.3rd Shift Service Order DispatcherBethesda, MDThis role ensures all incoming service requests, and facility issues are logged, prioritized, and dispatched with accuracy and urgency to maintain safe, uninterrupted operations in a mission critical military healthcare environment. Job Summary: The 3rd Shift Call Center Dispatcher provides continuous overnight coverage for the Facilities Call Center supporting Walter Reed National Military Medical Center.
3rd Shift Maintenance Mechanic- Baltimore, MD Hospital Central Services Inc3rd Shift Maintenance Mechanic- Baltimore, MDBaltimore, MDDo you enjoy working with industry leaders that support the needs of healthcare facilities and long-term care organizations? Excellent communication (verbal, written, and listening), organizational, and time management skills; bilingual (English/Spanish) is a bonus.
3rd Shift Service Order Dispatcher J & J Worldwide Services3rd Shift Service Order DispatcherBethesda, MDPart timeThis role ensures all incoming service requests, and facility issues are logged, prioritized, and dispatched with accuracy and urgency to maintain safe, uninterrupted operations in a mission critical military healthcare environment. THIS DOCUMENT SHOULD NOT BE CONSTRUED AS CREATING A CONTRACT OF EMPLOYMENT BETWEEN CBRE GOVERNMENT & DEFENSE SERVICES AND ANY OF ITS EMPLOYEES OR OTHERWISE ALTERING AN EMPLOYEE’S AT WILL EMPLOYMENT RELATIONSHIP WITH CBRE GOVERNMENT & DEFENSE SERVICES.
3rd Shift Service Order Dispatcher CBRE Government & Defense Services3rd Shift Service Order DispatcherBethesda, MarylandThis role ensures all incoming service requests, and facility issues are logged, prioritized, and dispatched with accuracy and urgency to maintain safe, uninterrupted operations in a mission critical military healthcare environment. THIS DOCUMENT SHOULD NOT BE CONSTRUED AS CREATING A CONTRACT OF EMPLOYMENT BETWEEN CBRE GOVERNMENT & DEFENSE SERVICES AND ANY OF ITS EMPLOYEES OR OTHERWISE ALTERING AN EMPLOYEE’S AT WILL EMPLOYMENT RELATIONSHIP WITH CBRE GOVERNMENT & DEFENSE SERVICES.
Route Service Representative - 3rd Shift (Baltimore, MD, US, 21224) Cintas CorpRoute Service Representative - 3rd Shift (Baltimore, MD, US, 21224)Baltimore, MD$45,000–$90,000 / yearWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best.
Route Service Representative - 3rd Shift CintasRoute Service Representative - 3rd ShiftBaltimore, MD$45,000–$90,000 / yearWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best.
NewPart-Time Industrial Sanitation Technician - 3rd shift Frito-Lay IncPart-Time Industrial Sanitation Technician - 3rd shiftAberdeen, MDFrito-Lay is seeking inclusive and committed Part Time Industrial Sanitors who will be responsible for cleaning and sanitizing processing and packaging equipment that produces the products you already know and love. Join nearly 55,000 other Frito-Lay associates across the country that work hard to bring you the snacks you love by submitting your application today.
NewCT Technologist 3rd Shift WP Advocate Health and Hospitals CorporationCT Technologist 3rd Shift WPWashingtonHeadquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.
Class A Driver - 3Rd Shift 5PM To 5AM Daniels HealthClass A Driver - 3Rd Shift 5PM To 5AMBaltimore, MDOur focus is delivering quality and safety-focused medical waste management services that reduce needlestick injuries, improve infection control and reduce the environmental footprint of our customers. As a service to our customers we dispose and treat medical waste at our treatment facilities across the U.S. If this sounds like the role for you, or somebody you know then we look forward to speaking with you!
Sr. Production Associate I (Manufacturing): 3rd Shift (11:00pm-7:30am, Sunday PM-Friday AM) DanaherSr. Production Associate I (Manufacturing): 3rd Shift (11:00pm-7:30am, Sunday PM-Friday AM)Timonium, MarylandFrom airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper—everyday Pall is there, helping protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
Sr. Production Associate I (3rd Shift: 11pm-7:30am, Sunday-Friday) DanaherSr. Production Associate I (3rd Shift: 11pm-7:30am, Sunday-Friday)Timonium, MarylandFrom airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper—everyday Pall is there, helping protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
Sr. Production Associate I (3Rd Shift: 11Pm-7:30Am, Sunday-Friday) DanaherSr. Production Associate I (3Rd Shift: 11Pm-7:30Am, Sunday-Friday)Timonium, MDFrom airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper-everyday Pall is there, helping protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Sr. Production Associate I (Manufacturing): 3Rd Shift (11:00Pm-7:30Am, Sunday Pm-Friday AM) DanaherSr. Production Associate I (Manufacturing): 3Rd Shift (11:00Pm-7:30Am, Sunday Pm-Friday AM)Timonium, MDFrom airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper-everyday Pall is there, helping protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Custodian I (PRN) - Relief Staff (2nd & 3rd shift) - EPO-Medicine Washington University in St LouisCustodian I (PRN) - Relief Staff (2nd & 3rd shift) - EPO-MedicineWashingtonBathroom Cleaning, Cleaning Equipment, Customer Service, Disinfecting, Floor Care, Following Instructions, Housekeeping, Infection Prevention, Organizational Commitment, Professional Integrity, Recycling, Sanitization, Strive for Excellence, Teamwork, User Instructions, Working Independently Grade . The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks.
IT Help Desk Specialist (3 spots) Compu-Vision Consulting Inc.IT Help Desk Specialist (3 spots)Columbia, MDC Desired but not required certifications include: Microsoft Certified Desktop Support Technician (MCDST), Computer Technology Industry Association Certification (A+), CompTIA PC and Network Technician (A+ and Net+), Helpdesk Institute (Customer Service Representative Certification), Microsoft Technology Associate (MTA). C Provide end-user support for troubleshooting & repair of office systems: backups, restores, power supplies, OS upgrade/repair, e-mail, system & file access, VoIP, software installs/repairs, and other topics related to the task of keeping the facility users productive.
NewCall Center (Tier 1) Manager ActioNet IncCall Center (Tier 1) ManagerWashington, DCActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. The Call Center (Tier 1) Manager oversees the daily operation of the Enterprise Service Desk, ensuring timely, high-quality support for incidents, service requests, account administration, and customer inquiries.
IT Help Desk Manager Covington & Burling LLPIT Help Desk ManagerWashington, DC$122,400–$153,000 / yearITIL v4 Knowledge & Experience 7 years of relevant experience ideally in a large Law Firm setting a comparable professional services organization or a legal information services provider Demonstrated experience leading an IT Support team or function Duties and Responsibilities Oversees the Firms global IT Help Desk Tier 1 & Tier 2 staff to provide timely accurate and courteous technology support Works with lawyers staff clients and other departments to provide responsive and customer -oriented service that meets or exceeds expectations Contributes to the design development and ongoing support of the IT Service Catalog along with defined SLAs owners and fulfillment processes Actively partners with the Director of Service Management and other cross -functional IT leads to define implement measure and continuously enhance ITSM processes for the IT Help Desk e.g. To be granted access pursuant to US Export Control laws candidate must be either a a United States citizen or national b a person lawfully admitte d for permanent residence of the United States i.e. Green Card" holder or c an INS -approved refugee or asylum holder who has applied for naturalization within six months of the date the individual first became eligible and if not yet naturalized i s still actively pursuing naturalization if 2 years have passed since the date of application to be granted access pursuant to US Export Control laws.
IT Help Desk Specialist Rapid StrategyIT Help Desk SpecialistWashington, DC$68,000–$78,000 / yearThe successful candidate will work closely with Service Desk, Infrastructure, Network Operations, Cloud Services, and Cybersecurity teams to deliver high-quality technical support and maintain secure, reliable endpoint environments. This position provides advanced Tier II desktop support across Windows, macOS, and mobile platforms while supporting enterprise endpoint management, identity administration, and cybersecurity initiatives.
IT Help Desk - Tier 1 (Federal) Symposit LLCIT Help Desk - Tier 1 (Federal)White Oak, MDFull timeTickets are created, modified and closed in ServiceNow; problems/requests that cannot be resolved by Tier 1 are escalated to Tier 2 and Tier 3. Help Desk Analysts research questions using available information resources, including an IT Help Desk knowledge base. Required professional attitude, company focus, and strong work ethic and proven ability to follow through on open issues and handle multiple priorities in a fast-paced environment with dynamic priorities are needed to perform the job duties.
IT Operations Infrastructure Services Lead (ISL) Peraton IncIT Operations Infrastructure Services Lead (ISL)Washington, DC$135,000–$216,000 / yearPeraton is seeking an experienced IT Operations Infrastructure Services Lead (ISL) to join our national intelligence program in Northern Virginia that delivers engineering, application development, deployment, operations, upgrades and sustainment of products and services to achieve our client''s Global Missions. Strong experience in network administration to include the design, engineering, technical documentation, implementation, troubleshooting, and repair of network systems (routing, switching, firewall and voice instruments).
Journeyman IT Help Desk Specialist Bailey Information TechnologyJourneyman IT Help Desk SpecialistDistrict of ColumbiaInstall, configure, troubleshoot, and maintain employee hardware, software, and peripherals across Windows and macOS environments, including patches, firmware updates, and Zero Trust / Defense-in-Depth security configurations. Diagnose and resolve complex issues — MFA failures, identity anomalies, network connectivity problems, endpoint irregularities — using independent judgment to identify root cause.
IT Help Desk Support Specialist NucoreVision (NVI)IT Help Desk Support SpecialistWashington, DC$63,000–$76,000 / yearExperience with Ivanti, KACE, Microsoft Intune, JAMF, Entra ID/Active Directory, MFA, RBAC, AWS-hosted resources, AWS identity integrations, and hybrid cloud/on-prem environments. - Support conference room technology, asset management, secure drive sanitization/destruction, hard drive cloning, workstation refreshes, data migration, and recovery operations.
Senior IT Systems Engineer Otoe Missouria GroupSenior IT Systems EngineerWashington, DC, DCThe ideal candidate is a hands-on engineer— not a help desk technician —with strong experience in systems engineering, security integration, and federal compliance frameworks. Otoe Missouria Group (OMG) is a tribally owned business dedicated to delivering high-quality solutions across a range of industries.
IT Help Desk Specialist AHU Technologies IncIT Help Desk SpecialistWashington, DCFull timeThis role supports District’s mission by maintaining reliable access to technology services, troubleshooting hardware and software problems, and escalating complex issues to the appropriate teams. The Help Desk Technician provides first‑line technical support to District government employees, ensuring timely resolution of IT issues and exceptional customer service.
IT Help Desk Support - Level II K2 StaffingIT Help Desk Support - Level IIEllicott City, MarylandWork with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
Program Management Specialist (IT and Systems) US Department of Health and Human ServicesProgram Management Specialist (IT and Systems)Washington, DC$102,415–$133,142 / yearSpouse of a service member who incurred a 100% disability because of the service members active duty service, you are required to submit a copy of your spouses DD-214 and a copy of documentation from the Department of Veterans Affairs or the Department of Defense indicating the service member has a disability rating of 100% due to a service connected disability. Incentives may include the following: moving expenses, recruitment or relocation incentive; student loan repayment, superior qualifications appointment, creditable service for annual leave for prior non-federal work experience or prior uniformed military service, etc.
IT Help Desk Specialists Network RunnersIT Help Desk SpecialistsDistrict of ColumbiaNetwork Runners is seeking (2) IT Help Desk Specialists to support the Congressional Budget Office (CBO) a small, nonpartisan Legislative Branch agency that provides independent, objective economic and budgetary analysis to the Congress to aid in policy decisions. Headquartered in Sterling, Virginia, NRI is an established CMMI Maturity Level 3 and ISO 9001: 2015, ISO/IEC 20000-1:2011, ISO/IEC 27001:2013, ISO 14001 Certified Small Disadvantaged Woman Owned Small Business.
IT Security Administrator Chase Brexton Health Services IncIT Security AdministratorBaltimore, MDResponsibility to research, plan, design, and implement security requirements; respond to security events with on-call support and incident management; train personnel on security requirements and configurations, as well as use monitoring tools, and conduct routine security awareness training. Install, configure, maintain and troubleshoot security software and hardware including specialized e-mail firewalls, VPN's, content monitoring, intrusion detection and prevention systems, as well as Antivirus, and any other security related software or hardware.
IT Support Technician I, II, and III (AV Support) Community College of Baltimore CountyIT Support Technician I, II, and III (AV Support)Catonsville, MD$46,596–$91,343 / yearIT Support Technician III: $56,368-$93,170: The purpose of this class is to provide a high level of helpdesk contact center technical support to faculty, staff and students in a professional and courteous manner, to install and support desktop and client software and to provide setup, troubleshooting, repair and maintenance of computer and multimedia equipment and related software. IT Support Technician III: Associates Degree and four years related experience; knowledge of and familiarity with supporting assorted computer software, hardware and multi-media equipment and ability to troubleshoot and prioritize technical problems; Help Desk Institute (HDI) Customer Service Representative Certification required, certification may be acquired within 6 months of employment.
NewFR-SA3 - System Administrator - Level 3 Metasys TechnologiesFR-SA3 - System Administrator - Level 3Washington, DC$50–$59.68 / hourShift: Active TS/SCI Full Scope Polygraph, Linux System Administration, UNIX System Administration, Kubernetes, Ceph Clustered Storage, Puppet or Ansible, Tier 3 Support, IT Infrastructure Management, Container Technology, Capacity Planning. This is a principal-level role managing IT system infrastructure and related processes, including day-to-day operations, monitoring, and problem resolution for client, server, storage, network, and mobile devices.
IT Service Desk Analyst (Level 2 / L2 Support) AHU Technologies IncIT Service Desk Analyst (Level 2 / L2 Support)Washington, DCFull timeAbility to provide tier 1 and tier 2 support for a Windows-based desktop environment, including common desktop applications such as Microsoft365 and Adobe, as well as managing user accounts and Active Directory. · Ability to provide tier 1 and tier 2 support for iOS-based mobile devices, including common mobile-based applications such as email, Microsoft365, and authentication applications.
IT Help Desk Specialist AHU TechnologiesIT Help Desk SpecialistWashington, District of Columbia$32–$35 / hourMaintains reliable access to technology, troubleshoots hardware and software, and escalates complex problems as needed Complete Description: Employment Type: Contract w2/1099/C2C Position Summary The Help Desk Technician provides first‑line technical support to District government employees, ensuring timely resolution of IT issues and exceptional customer service. documenting, tracking, and monitoring end user, server, or mainframe apps/hardware problems · Strong knowledge of Windows 11, Microsoft 365, and common enterprise applications · Install, configure, and update software and operating systems on end user devices.
Supervisor, IT Service Desk Infinite Legacy IncSupervisor, IT Service DeskBaltimore, MDPrior experience as a Help Desk Lead, Support Supervisor, or similar role, and experience with endpoint management tools (Intune, SCCM, Jamf, or similar) preferred. The Supervisor serves as the primary escalation point for Tier 1 and Tier 2 issues and partners closely with the Infrastructure and Security teams to resolve complex problems.
IT Help Desk Specialis Custom Software Systems IncIT Help Desk SpecialisWashington, DCThe ability to coordinate cross-team incident response activities by working closely with the Service Desk, Network Operations, and Cybersecurity teams to ensure timely investigation, escalation, and remediation of technical issues A strong understanding of advanced system administration including patch management, baseline configuration, automated imaging processes, and the ability to troubleshoot and improve endpoint deployment workflows. Wage Range: Negotiable General Benefits: Custom Software Systems, Inc. offers our employees a competitive benefits package that may include: Health insurance plans Health Savings Account (HSA) Dental Vision Long-term disability Short-term disability Basic term life insurance Supplemental term life insurance for employees, spouses, and dependents Simple IRA Parking/Commuting expense reimbursement Training/Education.
DPAE Aircraft Carriers IT Analyst CACI International IncDPAE Aircraft Carriers IT AnalystWashington, DC$72,700–$149,200 / yearPay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
IT Administrator (Deskside Support Specialist) ExpressionIT Administrator (Deskside Support Specialist)Washington, DC$90,000–$104,000In this role, you will provide Tier II and Tier III IT support services, manage incident resolution, and ensure exceptional end-user experiences in a classified environment. Expression is seeking reliable and customer-focused Help Desk Specialists to support the Department of Commerce (DOC) under the National Telecommunications and Information Administration (NTIA) program.
IT Support Technician Space Exploration Technologies CorpIT Support TechnicianWashington, DC$29–$35 / hourITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. This team delivers the complete life cycle of IT services for the staff at SpaceX, from onboarding and setup, to upgrade, installation, troubleshooting, repair, and replacement of hardware and software solutions, asset recovery, and protection.
IT Service Mgr ValidaTek IncIT Service MgrArlington, VASummary: ValidaTek is searching for a Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee the operations of the help desk operations that supports a large DoD IT infrastructure program providing a common view for all enterprise-wide users. As the primary point of contact between the help desk and leadership, this manager will focus on customer service, performance, and optimization of processes to ensure end users have the support they need to be successful when utilizing the network.
Senior IT Operations Manager PeratonSenior IT Operations ManagerWashington, D.C.$146,000–$234,000 / yearFull timeOversee daily operations and lifecycle management of enterprise data centers, servers, networks, firewalls, storage platforms, load balancers, cloud infrastructure, hyperconverged infrastructure (HCI), virtual desktop infrastructure (VDI), and desktop computing environments. The ideal candidate will possess extensive experience managing complex enterprise IT operations, leading multidisciplinary technical teams, overseeing secure infrastructure environments, and driving operational excellence across highly secure federal programs.
IT SPECIALIST (NETWORK/SYSADMIN) United States ArmyIT SPECIALIST (NETWORK/SYSADMIN)Washington, DC$75,278–$97,867 / yearExperience providing assistance to functional users in the identification of computer problems, troubleshooting diagnostics and resolution of technical problems identified in trouble tickets and initial setup of serviced automated logistics information system computers to include loading software, configuring modem and network card(s), assigning Internet Protocol (IP) addresses with correct subnet, connectivity to the network as required, coordinating with other support personnel and completing technical inspections. As an IT SPECIALIST (NETWORK/SYSADMIN) (GS-2210-11), you will provide support for Automated Logistics Information Systems and Mission Command Systems to all State/Territories activities/organizations and perform a wide range of specialized methods/techniques for planning; analyzing and identifying problems in order to develop and implement resolutions to administrative and systemic programs throughout the organization.
IT Specialist Omniscius ConsultingIT SpecialistFt. Meade, MDMinimum five (5) years of experience supporting information technology operations, communications systems, operations centers, network operations centers (NOC), security operations centers (SOC), help desk operations, or similar technical environments. Experience establishing, scheduling, operating, and troubleshooting Video Teleconference (VTC) systems, including Microsoft Teams, Cisco, Zoom, Polycom, or similar collaboration platforms.
Data And IT Operations Coordinator Mental Health Association of MarylandData And IT Operations CoordinatorTimonium, MDReporting to the Chief Operating Officer, this position executes assigned IT projects, works closely with the organization’s Managed Service Provider (MSP) and software vendors, and supports staff in troubleshooting and system improvements. Manage assigned IT projects in collaboration with internal teams and contractors, including defining scope and requirements, coordinating implementation, supporting staff training and adoption, and monitoring and troubleshooting data and system issues.
Data and IT Operations Coordinator Mental Health Association of MarylandData and IT Operations CoordinatorTimonium, MarylandReporting to the Chief Operating Officer, this position executes assigned IT projects, works closely with the organization’s Managed Service Provider (MSP) and software vendors, and supports staff in troubleshooting and system improvements. Manage assigned IT projects in collaboration with internal teams and contractors, including defining scope and requirements, coordinating implementation, supporting staff training and adoption, and monitoring and troubleshooting data and system issues.
NewIT Technician SparksoftIT TechnicianMarylandArtificial Intelligence (AI) Policy: While Sparksoft recognizes the value of artificial intelligence in the workplace, our hiring process is designed to assess each candidate’s individual skills, judgment, and problem-solving abilities. Monitor and respond to helpdesk incidents and requests across multiple support channels (i.e. email, self-service, phone, and walk-ups).
IT Service Desk Lead- Top Secret Cleared RIVA SolutionsIT Service Desk Lead- Top Secret ClearedWashington, District of ColumbiaThis role requires strong operational leadership, hands-on service desk management experience, deep understanding of incident management, and the ability to drive measurable improvements in service quality, first-call resolution, knowledge management, and customer satisfaction. Demonstrated experience overseeing day-to-day service desk operations, including ticket queues, escalations, staffing coverage, workload management, SLA performance, and customer support quality.
IT HELPDESK SPECIALIST Client/Server Software Solutions IncIT HELPDESK SPECIALISTWashington, DCHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Constellation West provides fully integrated solutions spanning all aspects of system/network engineering, system/network administration, data management, information assurance, quality assurance, full lifecycle support, software development, and geospatial information services.