Patient Services Representative-Radiology Emerson HospitalPatient Services Representative-RadiologyConcord, MA$18–$22 / hourMust have the ability to work in a fast-paced environment, i.e., answer phones, give verbal reports, generate paperwork in an organized manner all at the same time as well as working with minimal supervision. Reporting to the Lead Patient Service Representative, the Patient Service Representative(PSR) rotates between the departments: X-Ray, Nuclear Medicine, Ultrasound, CT, and Mammography.
Patient Services Coord. II Brigham and Women's HospitalPatient Services Coord. IIBoston, MA$17.71–$24.94 / hourResponsibilities include coordinating patient appointments, supporting clinical operations, assisting with surgical scheduling, obtaining authorizations for advanced treatments, and ensuring a seamless patient experience. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
NewPatient Service Representative - Orthopedics UnitedHealth Group Inc.Patient Service Representative - OrthopedicsBurlington, MA$18–$32 / hourUnder direct supervision, provides support within a clinical department with primary responsibility for phone coverage and outreach calls, scheduling for the department, greeting patients and monitoring the waiting room, handling the check-out process including follow-up appointment scheduling. Will also be responsible for managing incoming medical faxes and administrative paperwork (including VNA, FMLA, disability, and PT forms) across North Region sites, with specific oversight of letter management for designated clinics like Burlington and Peabody.
Patient Service Representative CardioOnePatient Service RepresentativeLondonderry, New Hampshire$20–$21 / hourFrom real estate and advanced imaging to clinical workflows and data infrastructure, CardioOne delivers a fully integrated platform designed to drive growth, efficiency, and superior patient outcomes. Backed by WindRose Health Investors and leading healthcare executives, CardioOne is building one of the most sophisticated and scalable cardiology MSOs in the country - designed to reimagine what is possible for independent cardiology.
Patient Service Representative (Remote) Boston Medical CenterPatient Service Representative (Remote)MARemote$20.08–$22.61 / hourESSENTIAL RESPONSIBILITIES / DUTIES: Essential Responsibilities: The Patient Services Rep communicates with patients and staff using multiple advanced communication tools, including phone calls, online chats, emails, faxes or mail. The Patient Services Rep will handle patient inquiries, scheduling/rescheduling appointments, following-up with patients resolving patient questions/concerns regarding medication reconciliation and refills, and insurance verification and authorization management.
Call Center Patient Service Representative, Ophthalmology Lahey Hospital and Medical CenterCall Center Patient Service Representative, OphthalmologyBoston, MA$20.50–$27.59 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Informs patient of necessary preparation for scheduled visit, including providing documents, films and notes from other providers, required preparation and protocol for diagnostic tests and procedures.
Director/Senior Director, Patient Services Zevra TherapeuticsDirector/Senior Director, Patient ServicesBoston, MassachusettsThe Senior Director, Patient Services is expected to deliver Patient Support Programs across disease states and patient populations aimed to ensure patient access, and successful initiation; to initiate benefits investigation and identify relevant and timely information to empower prescribers and patients with the resources they need to gain access to Zevra’s medications as prescribed. In this pivotal role, they will lead the operations and external partners (Specialty Pharmacy, HUB, Field Case Managers) to provide a best-in-class patient experience focused on providing helpful resources and information to assist in the reimbursement and access journey, from the time they are prescribed a Zevra product, throughout their duration of therapy and beyond.
Supervisor, MGB International Patient Services Brigham and Women's HospitalSupervisor, MGB International Patient ServicesBoston, MA$27.95–$40.70 / hourMass General Brigham International Patient Services coordinates complex medical care, second opinions, and logistics for thousands of patients traveling from over 120 countries to Boston, Massachusetts hospitals. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
Supervisor, International Patient Services Brigham and Women's HospitalSupervisor, International Patient ServicesBoston, MA$27.95–$40.70 / hourMass General Brigham International Patient Services coordinates complex medical care, second opinions, and logistics for thousands of patients traveling from over 120 countries to Boston, Massachusetts hospitals. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
Patient Family Relations Specialist Brigham and Women's HospitalPatient Family Relations SpecialistBoston, MA$58,136–$84,656 / yearThe Patient Family Relations Specialist is responsible for all incoming calls, emails, visits and correspondence to serve as a liaison between patients, loved ones, and staff in acknowledging and responding to feedback (complaints, grievances, compliments) and other requests in a compassionate and supportive manner. Excellent interpersonal service skills with demonstrated qualities of compassion, respect, calm demeanor, and strong emotional self-regulation via phone and in person, while providing assistance to a wide range of customers with varying needs and concerns.
Patient Family Relations Representative Mass General BrighamPatient Family Relations RepresentativeBoston, MassachusettsThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Bachelor's Degree Healthcare Administration required or Bachelor's Degree Social Work required or Bachelor's Degree Related Field of Study required.
Patient Services Representative- Marblehead, MA Northeast Dermatology AssociatesPatient Services Representative- Marblehead, MAMarblehead, Massachusetts$22–$23 / hourProductivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners. Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services.
Patient Services Representative- North Andover, MA Northeast Dermatology AssociatesPatient Services Representative- North Andover, MANorth Andover, Massachusetts$21–$22 / hourProductivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners. Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services.
Patient Services Coord. II Mass General BrighamPatient Services Coord. IIBoston, MassachusettsResponsibilities include coordinating patient appointments, supporting clinical operations, assisting with surgical scheduling, obtaining authorizations for advanced treatments, and ensuring a seamless patient experience. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
Patient Service Representative Beth Israel Lahey HealthPatient Service RepresentativeBoston, Massachusetts$20.50–$25.50 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
Patient Service Representative - Radiology Lahey Hospital and Medical CenterPatient Service Representative - RadiologyBoston, MA$20.50–$27.59 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
Patient Services Coord. III Brigham and Women's HospitalPatient Services Coord. IIIBoston, MA$19.37–$27.71 / hourPerforms a wide range of administrative tasks utilizing well established skills and experience to support a medical office, including surgical scheduling, prior authorizations, medical office coding and billing as well as coordinating patient services such as appointments, testing, and referrals; Performs administrative coordination of a physician's office to include secretarial support, data management and billing/financial support. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
NewMedical Assistant/Patient Service Specialist Boston Medical CenterMedical Assistant/Patient Service SpecialistBrockton, MA$17.79–$25 / hourPOSITION SUMMARY: Under the supervision of the Practice Manager, the Medical Assistant/ Patient Service Specialist will function as a member of the clinical and administrative team and complete assigned daily clinical and administrative operations to ensure smooth day-to-day operations in the physician practice. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness.
Patient Services Representative, Urgent Care Massachusetts Institute of TechnologyPatient Services Representative, Urgent CareCambridge, MAPATIENT SERVICES REPRESENTATIVE, URGENT CARE (PSR), MIT Health, is responsible for patient flow and appointment scheduling; front desk tasks, including check-in, collecting copays, and obtaining accurate insurance eligibility information; administrative tasks, including phone calls, data entry, insurance reviews, filing, and scheduling appointments and procedures to coordinate within and across providers, service areas, and healthcare facilities; has extensive patient contact, both in person and by telephone; interacts with internal and external stakeholders by effectively communicating with referral providers and practices to facilitate management of complex patient issues; and provides positive and effective customer service that supports departmental operations. The full job description is available, here: https://health.mit.edu/jobs .
Medication Access / Patient Support Pharmacist Pharmacy CareersMedication Access / Patient Support PharmacistNashua, New HampshireAbout Us We are a confidential healthcare partner supporting medication access programs across the U.S. Our pharmacists ensure patients receive timely, affordable, and life-changing therapies. Medication Access Pharmacist – Help Patients Start Therapy On Time | Remote Options Available Serve as a patient advocate by navigating prior authorizations, insurance requirements, and financial assistance programs.