About the Role: At Clayens, the Account Manager serves as the primary link between the company and its customers, managing key client relationships, driving revenue growth, and ensuring operational alignment, negotiating terms, coordinating internal teams (Quality, Ops, Supply Chain) for seamless execution, and resolving escalations to meet client needs and profitability goals. Contract & Financial Management: Negotiate complex service agreements, manage pricing, track KPIs, oversee forecasts, and manage financial aspects like budgets and cost savings.