They bring deep knowledge of higher education - including governance, funding, academic and research missions, and institutional dynamics - combined with technical fluency often gained as former CIOs or CTOs who have led infrastructure modernization, cloud migrations, research computing, and cybersecurity initiatives. Lead discovery conversations with institutional leaders to understand strategic priorities and desired outcomes across teaching, learning, research, student success, and campus operations, with particular depth in technical areas such as infrastructure modernization, cloud migration, research computing, cybersecurity, and data strategy.