Tier 2 Customer Support Specialist HealthStreamTier 2 Customer Support SpecialistNashville, TNParticipate on internal cross functional teams to ensure understanding of common customer challenges, collaborate on problem resolution, and share/receive information on product best practices, updates, enhancements, and release planning. The Tier 2 Customer Support Team owns and manages to resolution all cases escalated from Customer Service or through other channels, collaborating as needed with HealthStream cross-functional teams and vendor partners.
Chronic Care Manager (Remote - Compact States) Harris Computer SystemsChronic Care Manager (Remote - Compact States)Nashville, TNRemoteCare Managers are expected to complete due diligence on 100% of their assigned patients and complete billable encounters on 90% of the patients they are assigned each month unless patients are unable to participate due to current health conditions. High Speed Internet (Minimum Download - 18mbps/Upload 6mbps) and either a Desktop or Laptop computer in good working order (Has to be operation system of Windows or Mac) NO Chromebooks, iPads, or tablets.
Animal Care Technician Vanderbilt University Medical CenterAnimal Care TechnicianNashville, TennesseeThrough its historic bond with Vanderbilt University and integral role in the School of Medicine, Vanderbilt Health cultivates distinguished research and educational programs to advance a clinical enterprise that provides compassionate and personalized care and support for millions of patients and family members each year. Aligning with Vanderbilt Health’s Strategic Directions , the Office of Research provides shared research resources, administrative expertise and professional guidance to enable the trans-disciplinary environment and highly collaborative culture that advances discovery and training for all the research faculty, trainees, students and staff.
Customer Service Representative Community Choice Financial Inc.Customer Service RepresentativeNashville, TNThe Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You'll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Customer Service Representative (Bilingual) Community Choice Financial Inc.Customer Service Representative (Bilingual)Murfreesboro, TNThe Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You'll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
NewCustomer Service Representative Acentra Health, LLCCustomer Service RepresentativeNashville, Tennessee$15.85–$18 / hourFull timeIn fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. For non-clinical roles, or when not required by the contract specifically, the Company acknowledges that practical, hands-on experience can provide skills and competencies equivalent to formal education.
Remote Customer Support Team Lead SweetepictravelsRemote Customer Support Team LeadNashville, TennesseeRemoteJoin our dynamic team as a Remote Customer Support Team Lead, where your enthusiasm and dedication will elevate client interactions and foster lasting relationships. Your proactive approach will help streamline communication, enhance customer satisfaction, and support the overall success of our client engagement strategies.
PATIENT CARE TECH The Little ClinicPATIENT CARE TECHFranklin, TNFull timeConsult with the provider for questions related to scope of services (i.e., what is in scope or out of scope) - Utilize the Patient Queue, Appointment Tool, and Patient Kiosk systems to effectively manage waiting room flow - Complete the registration process, placing the patient under the respective scheduler book for the provider on duty - Verify the patient or responsible party's identity using a government-issued source - Determine method of payment, describing the options of payment available, including prompt pay, voucher system, or filing with one of our accepted insurance plans; collect payments and log in the EHR - Collect the patient or responsible party's insurance information, if applicable; collect payments and log in the EHR - Scanning all appropriate documents or alert the provider if they need to complete the scanning - Escort the patient to the exam room and determine the patient's chief complaint - Obtain vital signs and patient history and enter the data in the EHR in designated clinics with completed competencies - Continue to process the patients in the waiting following appropriate clinic flow - Provide waiting patients/potential patients guidance on registration, wait time, services that may be rendered, and payment methods - Answer phones, responds to questions, and return patient/provider calls; complete daily patient call backs per policy - Participate in and prepare for off-site events as needed - Put together weekly order supplies for provider's approval; prepare packages, laboratory specimens, and mail for shipping - If a float: Travel to designated clinics within a specified geographic area - Advanced Patient Care Technicians, who have completed required competencies, may assist the provider within specified company protocols to obtain specimens for testing as ordered by provider on duty as well as report negative labs to patients per direction of provider - Must be able to perform the essential job functions of this position with or without reasonable accommodation . Minimum - High School Diploma or GED - Basic computer skills - Excellent administrative, communication, and organizational skill with high attention to detail - Basic math skills (i.e., counting, addition, and subtraction) - Ability to work cooperatively in a fast-paced, team-based environment - Excellent customer service, organizational, and task-management skills Desired - Any previous experience in retail, customer service, or healthcare - Knowledge of infection control practices- Assist in maintaining a safe, quality-based, survey-ready healthcare environment as required to maintain Joint Commission Accreditation - Greet any customers or potential patients while in the front area or near the clinic - Clean and organize the clinic space daily, including, but not limited to, taking out trash, logging and putting away supply orders, cleaning the floor under counters and around furniture, cleaning examination rooms after patient visits, and equipment disinfection - Answer questions, following HIPAA guidelines while in the front area.
Tier 1 Customer Support Specialist I HealthStreamTier 1 Customer Support Specialist INashville, TNProvide phone, email, and chat support; working closely with customers and with internal teams to efficiently resolve any issues that may come up. Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care - a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth.
Dispensing Pharmacist - Long Term Care - Part Time CVS Health CorpDispensing Pharmacist - Long Term Care - Part TimeNashville, TN$50.48–$84.62 / hourOmnicare is a leading provider of pharmacy services to long-term care facilities nationwide, supporting skilled nursing facilities, assisted living communities, and other institutional care settings. As specialists in senior care, Omnicare provides a broad array of pharmacy-related services to long term care facilities and to other customers in the healthcare environment.
Lead CSR - Tazewell Pike Animal Clinic VetEvolveLead CSR - Tazewell Pike Animal ClinicTennesseeThe Lead Client Service Representative (Lead CSR) serves as the primary point of contact for the hospital’s front desk operations and is responsible for ensuring an exceptional client experience from check-in to check-out. We combine clinical insight with operational strength to give our teams the support, tools, and structure they need to thrive, without losing what makes each practice unique.
Customer Service Representative - Express Scripts - Remote CarePathRx Holding Company LLCCustomer Service Representative - Express Scripts - RemoteTNRemoteThese states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Our Pharmacy Benefit Management (PBM) team seek dedicated, compassionate, and empathetic Customer Service Representatives to join our team who are genuinely interested in helping people at some critical points of their lives.
Customer Retention Specialist - State Farm Agent Team Member Nathan Turbeville - State Farm AgentCustomer Retention Specialist - State Farm Agent Team MemberNolensville, TNFull timeWhether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
Vice President, Sales Executive - Adobe Alliance, Life Sciences Health Care Industry - C_MAT Deloitte Touche Tohmatsu LtdVice President, Sales Executive - Adobe Alliance, Life Sciences Health Care Industry - C_MATNashville, TNWorking hand-in-hand with Partners, Principals and Managing Directors, these sales executives focus their highly skilled efforts in developing relationships with qualified targets and decision makers to uncover opportunities, develop effective sales strategies, manage the pursuit process and act as a key advisor to the pursuit team throughout the sales process. Candidates will be expected to have a net-new client development track-record of achievement with an emphasis on the role that Adobe software products play in large, transformative strategy or technology-led programs in one or more of the following business areas: Marketing, MarTech, Customer Experience, Customer Data Management, and Content Supply Chain.
Call Center Sales Representative Keys Dental SpecialistsCall Center Sales RepresentativeTN$20–$25 / hourFull timePay and Benefits$20.00 to $25.00 per hour, based on experienceDental benefits for team membersPaid trainingWork from home with company provided call and scheduling softwareRoom to grow as our group of practices expandWhat You Will Be DoingYour core job is simple: get patients in the chair. Our doctors and specialists work together to handle the full range of general dentistry, oral surgery, and sedation care, from dental implants and wisdom teeth to bone grafting and corrective jaw surgery.
NewOff Site Call Center Agent ( WFH ) Advanced Home CareOff Site Call Center Agent ( WFH )Nashville, TN$28–$30By providing frequent feedback and consistently measuring progress, we’ve discovered the recipe for success that’s delivered year over year growth since our first year of business. Advanced Home Care promotes advancement and rewards our employees based on individual performance and merit.
Full-Time Call Center Representative (Urgently Hiring) MCI CareersFull-Time Call Center Representative (Urgently Hiring)TennesseeFull timeMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Patient Access Center Representative Houston Methodist HospitalPatient Access Center RepresentativeTNAt Houston Methodist, the Patient Access Center Representative position is responsible for assuring that patients in need of scheduling appointments are scheduled to receive services in their assigned location and are financially cleared prior to their scheduled appointment through accurate and timely scheduling, registration, and verification of eligibility and benefits. Additional responsibilities for this position include providing excellent customer service when communicating with patients who receive services at our facilities and providing notification to patients, physicians, hospital/clinical staff and management of issues that may result in potential service delays or reimbursement denials.
Call Center Operator - Night Shift Spry MethodsCall Center Operator - Night ShiftNashville, TNPerform initial triage and troubleshooting of common IT issues including but not limited to password resets, account unlocks, software installation and configuration, hardware troubleshooting, network connectivity issues, and printer support. Accurately categorize, prioritize, and route tickets that cannot be resolved at Tier 1 to the appropriate Tier 2 or Tier 3 support teams, ensuring all relevant information is captured and communicated clearly.
Call Center Operator - Swing Shift Spry MethodsCall Center Operator - Swing ShiftNashville, TNPerform initial triage and troubleshooting of common IT issues including but not limited to password resets, account unlocks, software installation and configuration, hardware troubleshooting, network connectivity issues, and printer support. Accurately categorize, prioritize, and route tickets that cannot be resolved at Tier 1 to the appropriate Tier 2 or Tier 3 support teams, ensuring all relevant information is captured and communicated clearly.