Circadia is hiring a Customer Strategy & Operations member to solve two problems that a traditional customer success function cannot: (1) enterprise customers whose deployments demand rigorous, detailed program management - multi-site rollouts, cross-functional dependencies, executive stakeholder management, and structured operating cadences - and (2) the launch of new verticals and products where no playbook exists yet. Own enterprise program management end to end: run structured implementations and rollouts for Circadia's largest customers - project plans, dependency mapping, executive business reviews, escalation paths, and the operating cadence that keeps multi-site deployments on schedule.