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FEED

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Candidates must have advanced Excel skills, including experience with Pivot Tables, SUMIFS, VLOOKUP/XLOOKUP, and formula‑driven spreadsheets, and typically possess 3–10 years of experience in billing, accounts payable, accounting, bookkeeping, or large‑scale enterprise billing. Billing Specialist I: Demonstrates the ability to complete basic billing data entry, completes non-complex report formatting, shows an understanding of the operations that occur in Casella Resource Solutions, creates invoices, and resolves any billing-related issues.

HOUR

Position Summary:
The Billing Specialist performs a variety of routine and non-routine, simple to moderately complex billing functions to ensure the proper preparation of accurate, timely bills to customers in accordance with service contract terms and is responsible for related activities. This role typically entails responsibility for customer accounts.  While this position may offer remote flexibility, candidates must be available to travel to the office for onboarding, training, and periodic in-person collaboration. Preference will be given to candidates who can work primarily in person at our Rutland location; however, we are open to remote/hybrid arrangements for highly qualified applicants. The hiring range for this role is $21.00 to $23.00 per hour. Final compensation will be determined based on experience and skills.  We believe in transparent pay and career development. This role offers growth opportunities, with clearly defined career paths, regular feedback, skill-building opportunities, and access to internal advancement. Compensation may increase with expanded responsibilities or promotion. 

Key Responsibilities:
<ul><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:10pt">Gains a thorough understanding of all components that make up the operations of Casella Resource Solutions (CRS), including the different lines of business, customer base, equipment, division structure, and services offered by the company to increase efficiency and value in our billing process.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:10pt">Understands correct procedures for billing and processing sales adjustments for assigned accounts within the billing systems to enable efficient billing processes, and is knowledgeable of Casella’s systems, operations, and processes to supply information upon request of the customer and/or other department.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:10pt">Audits weight tickets for the current month prior to the month-end close to ensure accurate billing.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:10pt">Maintains on-time monthly invoicing for all CRS-assigned accounts. </li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:10pt">Reconciles monthly rebate accounts associated with assigned customers/vendors and makes any necessary corrections.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:10pt">Understands how to run billing reporting when necessary.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:10pt">Assists the Collection department and the finance team with special project assignments as needed.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:10pt">Maintains monthly customer-specific reporting requirements.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:10pt">Completes monthly customer-level profit and loss spreadsheet after billing conclusion at the end of the month. </li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:10pt">Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services, and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.</li><li style="list-style-type:none;font-family:'arial' , 'helvetica' , sans-serif;font-size:10pt"> Career Path Definitions & DistinctionsBilling Specialist I: Demonstrates the ability to complete basic billing data entry, completes non-complex report formatting, shows an understanding of the operations that occur in Casella Resource Solutions, creates invoices, and resolves any billing-related issues. Billing Specialist II: Demonstrates the ability to complete accurate, more complex reports, complete complicated rebate transactions, focus on more detailed and complicated weight tickets, receiving reports, pricing structures, and transactions.   Performs associated accounts payable for assigned customer accounts in addition to billing.  Prepares customer-level profit-and-loss spreadsheets monthly.  Billing Specialist Sr.: Demonstrates the ability to complete analysis of account billing, has a clear understanding of the relationship between pricing, volume, and vendor changes on accounts.  Has the ability to assist account managers and the finance team on items impacting the customer level P & L. Handles work-related projects specific to accounts as assigned by other members of the finance team. Displays leadership and training skills and applies them to the supervision, hiring, training, and reviewing billing roles and processes.  </li></ul>

Education, Experience & Qualifications:
<div>The ideal candidate will bring strong relationship management skills and a high level of attention to detail, along with proficiency in the Microsoft Office suite—particularly Excel. This role requires excellent verbal, written, analytical, and formal presentation abilities, as well as the capacity to work accurately under pressure in a fast‑paced environment. A thorough understanding of billing transactions and processes is essential. Candidates must have advanced Excel skills, including experience with Pivot Tables, SUMIFS, VLOOKUP/XLOOKUP, and formula‑driven spreadsheets, and typically possess 3–10 years of experience in billing, accounts payable, accounting, bookkeeping, or large‑scale enterprise billing. Prior experience in the waste industry and previous remote or hybrid work experience are preferred. A high school diploma or GED is required, while an accounting or finance‑related degree or background is preferred. Additional requirements include the ability to meet specific monthly billing cycle deadlines and legal eligibility to work in the United States.</div>

Attributes:
Analytical, team-oriented individual who is attentive to detail, hard worker, creative, trustworthy, adaptable and results-oriented with the ability to see the larger picture while focusing on detailed information. 

Benefits:
Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Boot & Clothing Allowance, Safety Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, Tool Allowance, and More.

Casella Waste Systems, Inc.

Billing Specialist

Accounting

Accounting Close

Accounts Payable

Analysis Skills

Billing

Bookkeeping

Data Entry

Detail Oriented

Develop and Maintain Customers

Finance

High School Diploma

Leadership

Microsoft Excel

Microsoft Office

Onboarding

Operations Processes

Pivot Tables

Presentation/Verbal Skills

Pricing

Profit & Loss

Reconciliation

Relationship Management

Sales

Sales Management

Spreadsheets

System Operations

Team Player

Time Management

Training/Teaching

Transaction Processing/Management

Vlookups

Willing to Travel

Writing Skills

[AW]-iCims

PART_TIME

This position effectively communicates with customers, schedules trucks and drivers, and monitors delivery progress to assure a high level of customer satisfaction and an efficient, profitable operation. Reviews Delivery Dispatch and Routing Specialists logs (auto to will-call, adding appliance, terminating, etc.) and updates accounts for forecasting accuracy.

Join Our Team - Find Your Future! POSITION SUMMARY:Ensures the timely, safe and efficient delivery of petroleum products utilizing a computerized dispatching system.  This position effectively communicates with customers, schedules trucks and drivers, and monitors delivery progress to assure a high level of customer satisfaction and an efficient, profitable operation.  This position also requires the planning, scheduling and coordination of timely, safe and efficient daily delivery of petroleum products through route building.  Building and mapping daily delivery routes to assure a high level of customer satisfaction, and efficient and profitable operation. <ul><li>Courteously answers the phone, recording customer orders and information, or resolving customer problems.  </li><li>Acts as the primary communication line with all drivers and customer service representatives.  Monitors driver progress in completing routes and ensures that   drivers stay on track/route</li><li>Assigns same-day deliveries to the appropriate driver</li><li>Reviews and seeks to improve key metrics (throughput, delivery defects, safety)</li><li>Forecasts daily and weekly demand based on weather, degree day accumulation, and direction on degree day pull.</li><li>Builds efficient routes by mapping and sequencing deliveries.  Reviews customer account information to ensure it is correct.</li><li>Analyzes burning pattern changes for accounts and adjusts delivery forecasting based on seasonality</li><li>Reviews Delivery Dispatch and Routing Specialists logs (auto to will-call, adding appliance, terminating, etc.) and updates accounts for forecasting accuracy.</li><li>Reviews k-factor exception reporting, run-out warning report, and next day deliveries and takes appropriate action.</li></ul><ol></ol>Highly Competitive Compensation and Industry Leading Benefits- Paid weekly! <ul><li>Health Insurance – Premiums as low as $6 for full time employees!</li><li>Dental insurance and Vision Insurance</li><li>Company Provided Life insurance, Short-term and Long-Term disability</li><li>401(k) plan with company match</li><li>Paid time off and paid holidays</li><li>Tuition assistance for employees and scholarships available for employees’ children</li><li>Discounts on our products and services</li><li>Opportunities for growth throughout our footprint.</li></ul>OTHER ATTRIBUTES REQUIRED:<ul><li>Planning and scheduling skills</li><li>Strong communication and interpersonal skills</li><li>Ability to work in a team environment</li><li>Analytical skills</li><li>Technology/computer skills</li><li>Ability to meet deadlines</li><li>Ability to remain focused on detailed work</li></ul>EDUCATION:A High School Diploma or equivalent is requiredEXPERIENCE:Two years of experience in a dispatch environment with computerized dispatch technology is preferred.

Dead River Company

Routing Specialist/Dispatcher

Calendar Management

Communication Skills

Compensation and Benefits

Customer Satisfaction

Customer Support/Service

Delivery Driving

Dental Insurance

Forecasting

Improvement Metrics

Interpersonal Skills

Pattern Analysis

Petroleum

Resolve Customer Issues

Safety/Work Safety

Telephone Skills

Transportation Routing

Truck Driver

Vision Plan

Perform computer related input and other clerical tasks relating to one or more of the following: Inventory control, accounts payable, accounts receivable, computer input (posting), price change administration, payments received, and bank deposits. Reporting to the Office Manager, the Customer Service Representative performs a variety of administrative and computer related responsibilities to ensure customer satisfaction, promote corporate goals and objectives and grow the company while contributing to an efficient, harmonious working environment.

Join Our Team - Find Your Future!$22–$25/hr. - based on individual skillset and experience, plus commissionPosition Summary:Reporting to the Office Manager, the Customer Service Representative performs a variety of administrative and computer related responsibilities to ensure customer satisfaction, promote corporate goals and objectives and grow the company while contributing to an efficient, harmonious working environment. Serves as a Dead River Company ambassador by adhering to our Brand Promise, Guarantees and Pledges and our Co-Worker Guarantees and Pledges.Essential Functions:<ol><li>Courteously answer incoming telephone calls and assist walk-in customers.</li><li>Utilizes the ADDS E3 system for customer account maintenance, setting up new accounts, and updating customer logs.</li><li>Perform computer related input and other clerical tasks relating to one or more of the following: Inventory control, accounts payable, accounts receivable, computer input (posting), price change administration, payments received, and bank deposits.</li><li>Develop a thorough knowledge of all departments, products, services, and delivery schedules.</li><li>Enthusiastically participates in annual market objectives, promotional programs and contests.</li><li>Support other members of the office staff by cross-training within the department and offering assistance as needed.</li><li>Perform other miscellaneous office duties such as filing, photocopying, and shredding.</li></ol>Highly Competitive Compensation and Industry Leading Benefits- Paid weekly!<ul><li>Health Insurance – Premiums as low as $6 for full time employees!</li><li>Dental insurance and Vision Insurance</li><li>Company Provided Life insurance, Short-term and Long-Term disability</li><li>401(k) plan with company match</li><li>Paid time off and paid holidays</li><li>Tuition assistance for employees and scholarships available for employees’ children</li><li>Discounts on our products and services</li><li>Opportunities for growth throughout our footprint.</li></ul>Other Attributes Required:<ol><li>Dependability </li><li>Good communication and listening skills</li><li>Accuracy, organization, and attention to detail</li><li>Ability to work in a dynamic environment without distraction</li><li>Courteous demeanor and professional appearance</li><li>Flexibility to work seasonal overtime</li><li>Trouble shooting skills – within and between departments</li><li>The ability to adapt to change</li></ol>Education:A high school diploma or equivalent is preferred.Experience: One year of previous customer service experience including computer work is preferred.

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Accounting Specialist Jobs in Hanover, NH

Billing Specialist Casella Waste Systems, Inc.

Routing Specialist/Dispatcher Dead River Company

Customer Service Representative Dead River Company

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