Demonstrated customer service and relationship-management skills, providing timely, professional support to vendors and internal clients in a fast-paced, high-volume environment while applying flexibility, sound judgment, analytical thinking, and a collaborative approach to issue resolution. Strong attention to detail and systems proficiency, with advanced experience using accounting and reporting systems such as Deltek Costpoint, Microsoft Dynamics, Power BI, and Cognos , along with a strong work ethic, accuracy, accountability, and commitment to shared team goals.