Reinforces accountability and consistency across the team to support reliable, high-volume execution ----What you will do--Manage real-time work distribution to balance workloads and ensure continuous progress--Monitor account movement across workflow stages and intervene to prevent delays--Identify and escalate workflow bottlenecks or system issues impacting throughput--Lead, coach, and support a team of 8-15 team mates--Provide real-time feedback to improve productivity, quality, and adherence--Conduct 1:1s and performance discussions to reinforce expectations--Track productivity, quality, and cycle time metrics--Address performance gaps quickly and reinforce accountability--Ensure adherence to payer guidelines, internal processes, and regulatory requirements--Maintain audit readiness and enforce HIPAA compliance--Support resolution of complex or escalated accounts--Provide guidance on payer requirements and workflow expectations--Support onboarding and ongoing training for team members--Reinforce adoption of new workflows, tools, and automation--What you will bring--Experience leading frontline teams in a high-volume, performance-driven environment --Strong ability to manage daily workflow execution and drive productivity --Knowledge of denial management processes and payer requirements --Strong coaching, communication, and problem-solving skills --Ability to operate in a fast-paced environment and make real-time decisions--What we would like to see--Bachelor's degree preferred or equivalent experience ----3-5+ years healthcare revenue cycle experience (denials management preferred) ----1-3+ years of supervisory or leadership experience ----Experience with Medicare, Medicaid, and commercial payers ----Core expectations --Demonstrate integrity and ethics in day-to-day tasks and decision making, operate effectively in the environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities--Support Compliance Program by adhering to policies and procedures pertaining to HIPAA, GLBA, FCRA, and other laws applicable to business practices; this includes becoming familiar with Code of Ethics, attending training as required, notifying management when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations--US remote-based colleagues are not permitted to work from a location outside of the United States, at any time, without prior, written approval.--Work By combining deep human expertise with advanced technology and AI, we are helping make healthcare more affordable and accessible for everyone.--For more than two decades, Aspirion has been a market leader in revenue cycle services, specializing in some of the most complex and high impact areas of reimbursement.