Key ResponsibilitiesManage and monitor chargeback receivables and outstanding disputesResearch chargeback claims and determine the appropriate resolutionGather, review, and submit supporting documentation for disputed chargesRespond to chargeback disputes within required deadlinesCommunicate with customers, internal departments, and other stakeholders to resolve discrepanciesMaintain accurate and organized records of all chargeback activity and dispute outcomesTrack chargeback status, payments, and resolutionsIdentify recurring chargeback issues and recommend process improvementsEnsure all chargeback transactions are properly documented and recordedPerform other Accounts Receivable duties as assignedRequirementsPrevious experience in Accounts Receivable, chargebacks, collections, or billing preferredStrong research and problem-solving skillsExcellent attention to detail and accuracyStrong organizational and time-management skillsProficiency with Microsoft Excel and accounting/ERP systemsExcellent written and verbal communication skillsAbility to manage multiple disputes and meet strict deadlines. Job SummaryResponsible for managing, researching, and resolving chargeback receivables in a timely and consistent manner.