Basic Requirement: You must have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail - is thorough when performing work and conscientious about attending to detail; Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; AND. Azure, Google Cloud Platform, AWS, Oracle) including incident response, disaster recovery planning, and enterprise operations centers; 2.Developing, applying, or ensuring compliance with IT security policy, including vulnerability mitigation, security audits, and corrective action planning; and 3.Leading projects or teams of IT staff, including assigning work, setting priorities, and providing feedback on performance.