Associate Customer Account Representative Cleveland-Cliffs IncAssociate Customer Account RepresentativeNovi, MISummary of ResponsibilitiesProvide day-to-day front-line customer supportBuild strong customer relationships with internal and external customers working in a team environmentOversee customer accounts including new customer set up manage customer order status and expedite material through our production facilities to meet customer requirementsPossess a working knowledge of plant processes product characteristics and systems requirements necessary for the completion of dutiesVerify and audit manufacturing order detailsConfirm orders have been approved for productionMonitor hold queuesManage data files for inter-company transfersOther duties as assignedMinimum QualificationsHigh School Diploma or GED2 years relevant work experienceWorking knowledge of computers and Microsoft Office Suite Outlook Word Excel PowerPointStrong problem solving planning and decision-making skillsInitiative detail orientation and problem-solving skillsEffectively communicates with team internally and externallyPreferred QualificationsBachelors degreeKnowledge in SAPExperience working with Linux mainframe applications ERP systemsProven analytical capabilitiesIntermediate level in Microsoft ExcelCleveland-Cliffs Inc. is the largest flat-rolled steel company and the largest iron ore pellet producer in North America. The Company is vertically integrated from mined raw materials direct reduced iron and ferrous scrap to primary steelmaking and downstream finishing stamping tooling and tubing.
Customer Success Specialist ITWCustomer Success SpecialistTroy, MichiganThis role supports Hobart Service’s retention strategy by ensuring customers fully realize the value of service offerings through effective onboarding, proactive engagement, risk identification, and disciplined execution of the Customer Success operating model. The Customer Success Specialist serves as a key contributor to post-sale engagement, supporting renewals, Quarterly Business Reviews (QBRs), risk mitigation, and the identification of growth, win-back, and referral opportunities.
Warehouse Support, Regional Inventory Center MSC Industrial Direct Co IncWarehouse Support, Regional Inventory CenterLivonia, MI$13.94–$21.89 / hourSitting, standing, walking, lifting materials (maximum 75 pounds - individual or team lift), carrying, pushing, pulling, climbing stairs, climbing using legs and arms, balancing, stooping, kneeling, repeated bends, reaching high and low, and repetitive twisting or pressure, involving wrist and hands. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.
IAMSailpoint Developer - Corporate App Tech Support WesBanco IncIAMSailpoint Developer - Corporate App Tech SupportAnn Arbor, MIThis job function acts as a support structure for the overall IAM team and will need to develop new integrations as well as performing day-to-day administration of the Sailpoint application. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank''s policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing.
Customer Happiness Hero (Remote) Hello InnovationCustomer Happiness Hero (Remote)Detroit, MIRemoteWhether you’re writing an email, chatting online, or speaking with a customer, you choose your words with intention — warm when they need comfort, direct when they need clarity, and always grounded in genuine care. As a Customer Happiness Hero, you’re not only empowered to make things right — you’re trusted to deliver unforgettable “wow” experiences when customers need it most.
Travel customer representative Effortless travel solutions ETSTravel customer representativeWarren, MichiganAs a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.
Specialist, Long-Term Services & Supports (1 Day in Office Per Week in Detroit) - MI ONLY Molina Healthcare IncSpecialist, Long-Term Services & Supports (1 Day in Office Per Week in Detroit) - MI ONLYDetroit, MICollaborates with Molina Care Managers, Utilization Management, Healthcare Services (HCS), and Provider Network teams to support ILOS service delivery as appropriate, including responding to questions as point of contact for Molina's ILOS workflow and member service delivery. Molina Population Health works with members, providers and multidisciplinary Molina teams, including Healthcare Services, Quality, Provider Networking, and Finance, along with community-based organizations and other stakeholders to bring population health strategies to members.
Travel Customer Representative Penny's AdventuresTravel Customer RepresentativeDetroit, MichiganStay up-to-date with industry trends and new travel destinations to continuously improve our offerings and provide the best possible experience for our clients. You will work closely with our sales and marketing teams to ensure that our clients receive the best possible experience from start to finish.
Pharmacy Customer Service Associate Walgreen CoPharmacy Customer Service AssociateLake Orion, MI$16–$18 / hourPerforms duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Electric Vehicle Customer Experience Specialist TTECElectric Vehicle Customer Experience SpecialistDearborn, MIThe Electric Vehicle Customer Experience Specialist (CXS) will work with customers and prospective buyers to earn and retain their loyalty with our customers, a globally recognized provider of high-quality automotive products and services. Successful agents in this role will utilize resources including onsite Knowledge Base, Dealerships, local resources, Part & Tech SME's for case progression.
Manager, Customer Service and Contamination Astemo IndianaManager, Customer Service and ContaminationFarmington Hills, MichiganThe position serves as the central liaison between Astemo and Ford, providing technical leadership, driving proactive issue resolution, and ensuring sustainable improvements in product quality, manufacturing processes, and customer engagement across all AM region sites. Summary : The Regional Quality Head – Customer Service & Contamination is a strategic leadership role responsible for driving best-in-class quality performance, with a primary focus on Ford as a critical customer.
NewCustomer Service Manager Barnes Group Inc.Customer Service ManagerWarren, MIIf the position for which you applied involves access to controlled information or technology subject to U.S. export control laws, then any offer is also contingent on verification of appropriate documentation for the Company to assess whether an export license will be required to employ you in that role, and if it is determined that an export license is required, the offer is also contingent on the Company's determination, in its sole discretion, whether a license application and ongoing administration is prudent under the project's contract parameters and whether an export license can be successfully obtained before you can start in that role. Oversee the review and analysis of the Customer Service Analyst's daily activities, including but not limited to customer schedule changes to understand impact to sales plan and operations; coordinate and administer any pricing changes required by customer changes.
Customer Relations Associate - Part Time Remote GFI-Team IkigaiCustomer Relations Associate - Part Time RemoteUtica, MIRemote$30,000–$50,000 / yearAt GFI-Team Ikigai, we are committed to helping individuals overcome financial literacy challenges and achieve growth, both personally and professionally. Join GFI-Team Ikigai as a part-time Customer Relations Associate and help us build lasting financial security for all clients.
Event Day Check-In Support Compass Group USA IncEvent Day Check-In SupportDetroit, MIFounded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences.
Sea Logistics LCL Customer Care Specialist, Export Kuehne + Nagel International AGSea Logistics LCL Customer Care Specialist, ExportDetroit, MIAs a Sea Logistics Customer Care Specialist, you'll be the frontline connection for our customers-delivering exceptional service, solving challenges with creativity, and collaborating across teams to ensure a seamless experience. As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers'' promises.
Customer Care Coordinator The Michigan Humane SocietyCustomer Care CoordinatorDetroit, MIRemoteThe Customer Care Coordinator is responsible for answering a multi-line phone in a prompt and professional manner, providing information and answering questions regarding Michigan Humane (MH) programs and services. For over 140 years, Michigan Humane has been providing compassionate care and advocacy for animals in need, including rescue, rehabilitation, and adoption services.
U-Box Customer Care Representative (CDL) U-Haul International IncU-Box Customer Care Representative (CDL)Inkster, MIThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Customer Desk Specialist Garrett Motion IncCustomer Desk SpecialistPlymouth, MIProvides daily logistics interface between plant and customers; Ensures compliance with daily and weekly delivery plan for its own portfolio of clients; Follow-up on delayed deliveries to customers and optimize special shipments to customers; Follow-up on logistic complaints, implement improvement actions and secure closure for logistics claims (provide 8D reports and 5Whys in customer portals). They will work with Regional Demand Planning Manager, Statistical Analyst, Reporting, Product Life Cycle Planner & Customer Management Team for aligning the demand volumes and secure a robust short term rolling period (current month + 3 months) forecast, improve forecast accuracy and ensure adherence to the weekly forecast submission deadlines.
IT Support Technician Wide Open WestIT Support TechnicianMadison Heights, MichiganIndependently resolve technical issues via Email, phone, remote console, onsite, and ticketing system, including installation, moves, troubleshooting, and upgrading physical hardware. Must be capable of working in a self-directed fashion when necessary and able to set priorities within a given workload to meet project timelines.
NewCustomer Accounts Advisor Aaron's IncCustomer Accounts AdvisorBurton, MI$14–$15 / hour_*_ _Note that the pay range provided above_ _is the lowest to highest_ _rate_ _we in good faith believe we would pay for this role at the time of this posting_ _._ _We may_ _ultimately pay_ _more or less than the posted range, and the range may be_ _modified_ _in the future_ _._ _An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs._ Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product.