Senior Service Desk Technician (Boston, Ma-Hybrid) Financial EnginesSenior Service Desk Technician (Boston, Ma-Hybrid)Boston, MA$48,800–$65,100 / yearRecognized by Barron's as a top RIA firm for eight years in a row (awarded each September (2018-2025) based on prior 12-month data through June 30)1, we support more than 1.27 million clients across 140+ offices nationwide and manage over $324 billion in assets 2. As a Senior Service Desk Technician on the IT Service Tech team, you'll play a pivotal role as a primary escalation point for complex technical issues and provides advanced support to end-users.
Product Support Analyst BenchlingProduct Support AnalystBoston, MAYou will help empower our customers by solving hundreds of interactions through our multi-channel platform (web form, chat or email), coordinating on customer requests with our internal teams (Build, Product, Technical Account Managers, Customer Success, Professional Services, and Sales), updating internal and external knowledge articles, provide occasional customer trainings/marketing events and by participating in and leading internal Support projects to elevate our customer's experience. If you are passionate about Life Sciences, looking for an opportunity to join a cutting edge software company who is enabling transformational changes in R&D processes, and willing to roll up your sleeves and do whatever it takes to make our customers and users successful, this is the role for you.
Customer Service Vector Talent SolutionsCustomer ServiceCanton, MA$20–$22 / hourIn this role, you will serve as a key point of contact for customers by processing orders, resolving inquiries, coordinating with internal teams, and ensuring an exceptional customer experience. Respond to customer inquiries via phone, email, and other communication channels regarding order status, pricing, product availability, and order expedites.
AutomotiveLight duty gas and diesel shop looking for a service advisor and Service Manager Needed Mass Diesel PerformanceAutomotiveLight duty gas and diesel shop looking for a service advisor and Service Manager NeededFramingham, MA$20–$60 / hourDaily duties would include scheduling incoming appointments, greeting our customers, directing technicians, writing estimates, ordering parts from our suppliers, informing customers of needs and recommended maintenance, in order to maintain our front office and making our customers feel appreciated. As an automotive service/advisor manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including: Deliver exceptional customer service while listening and consulting customers and deal with all situations.
Host / Hostess / Reception PuttshackHost / Hostess / ReceptionBoston, MA$17–$19 / hourThe Reception position is responsible for greeting guests with a warm welcome, guiding the guest safely into and throughout the venue, checking in reservations, seating guests within the venue to dine, and guiding guests through the fun and excitement of the Puttshack experience. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game while also serving world-class food and full bar in a cool environment.
Senior Manager, Customer Service (Dentaquest) Sun Life FinancialSenior Manager, Customer Service (Dentaquest)Wellesley Hills, MA$64,700–$97,100 / yearServes as a key operational liaison across Workforce Management, Learning and Development, Quality Assurance, Client Engagement, Information Technology, vendor partners, and business leadership to support service delivery, incident response, technology readiness, and implementation of new tools and processes. Provides leadership for frontline production teams and managers, monitors operational performance against service level and contractual expectations, and drives continuous improvement in quality, accuracy, call routing, knowledge management, and customer experience.
Director - Assistant Global Controller DanaherDirector - Assistant Global ControllerMarlborough, MassachusettsThe Director, Assistant Global Controller is a key finance leadership role responsible for overseeing the global close, consolidation, and external/internal reporting processes while ensuring the integrity of financial results and compliance with U.S. GAAP, company policies, and internal control requirements. Bachelor’s degree in Accounting, Finance, Business Administration, or a related field with 14+ years experience OR Master's/Doctoral degree with 12+ years experience AND Related experience includes 4+ years managing people.
FX Client Service Associate Phaxis LLCFX Client Service AssociateBoston, MA$28 / hourHandle daily tasks for specific Currency Administration clients, collaborating with management to address inquiries and meet daily deliverables. The role involves managing daily operations and providing client support for Currency Administration.
Seasonal Sr. Customer Assistance Representative- Cambridge Central Square Enterprise HoldingsSeasonal Sr. Customer Assistance Representative- Cambridge Central SquareCambridge, MALouis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.
Customer Experience Communications Operations Manager BenchlingCustomer Experience Communications Operations ManagerBoston, MAYou will own three connected streams: incident communications, where you are accountable for the coverage, quality, and timeliness of what customers hear; change and release communications, where you own a single intake and a tiering system that sizes every change to the right message, audience, channel, and timing; and communications performance, where you own the operating model, dashboards, and retros that tell us whether the system is working and what to fix. Benchling ships product updates every day on a continuous release model, and we operate in regulated, validated customer environments where clear and appropriately timed product messaging directly translates to compliance rigor and customer trust.
Office Manager - Mid/Senior Level DSS Inc.Office Manager - Mid/Senior LevelGroton, MASBG Technology Solutions, Inc. (SBG), a DSS, Inc. company, offers IT Governance, Systems Engineering, Enterprise Modernization, Artificial Intelligence, and Cyber Security innovation to federal and commercial clients nationwide. Individuals working in departments that are considered to be in the high-risk category will be required to undergo advanced training based on their role and level of access.
Treasury Management Client Support Specialist Make Your MoveTreasury Management Client Support SpecialistSalem, MassachusettsSalem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Provide customer support to Commercial Cash Management customers to fulfill needs and solve problems related to Cash Management products, deposit accounts and general requests.
Tech III - Marine Field Service Atlantic Detroit Diesel AllisonTech III - Marine Field ServiceMalborough, MassachusettsOverview: Responsible for diagnosing problems and performing complex and/or major mechanical repairs on the customer’s vessel, both commercial and pleasure craft applications, at dock or sea on customer's equipment including engines, engine components, propulsion systems, electronics, and subassemblies. Responsibilities: Accurately trouble shoot and diagnose all problems on customer equipment and perform complex and/or major repairs as required.
Assistant Site Director- Wang YMCA of Greater BostonAssistant Site Director- WangBoston, Massachusetts$20–$26 / hourThe Assistant Director will assist in program preparations prior to school dismissal, in leading daily activities that allows children to learn and play at the same time, explore the community they live in, participate in sports and swimming and develop positive relationships. Must possess current First Aid, Oxygen, and CPR certifications and as required by the specific program; or successfully complete YMCA provided First Aid, CPR, Child Abuse/Sexual Abuse Prevention Training upon hire.
Customer Service Representative Cooling Unlimited, Inc.Customer Service RepresentativeReading, MAFull timeWhat You'll OwnScheduling and dispatching HVAC service callsManaging incoming calls and customer requestsKeeping technicians' days running efficientlyCommunicating updates between customers and field teamsSupporting maintenance program promotion and follow-upsWhat You'll Be DoingAnswering calls and creating a strong first impressionBooking and prioritizing service appointmentsHandling urgent/emergency requests with confidenceCoordinating with technicians throughout the dayFollowing up with customers to ensure satisfactionAssisting with light admin tasks and team supportWhat You Bring1–2+ years in customer service, call center, or inside salesStrong multitasking and organizational skillsClear, professional communication (phone + written)Comfortable working in a fast-paced, high-call environmentSolid computer skills (Word, Excel, Outlook; typing 30+ WPM)Detail-oriented with a "get it done" attitudeNice to Have:HVAC, plumbing, or skilled trades experienceServiceTitan or similar dispatch softwareApply today and become the voice and backbone of our service team. You'll handle a steady flow of calls, coordinate with techs in the field, and keep schedules and customers on track.
VP, Executive Partner - Customer Experience Forrester Research, Inc.VP, Executive Partner - Customer ExperienceCambridge, MA$180,000–$294,000 / yearForrester's VIP service tier meets the unique needs of clients that drive or influence customer experience, marketing and digital business, who are typically the most senior leaders focused on delivering exceptional customer experiences at $1B-plus organizations. About This Role: Forrester Research is seeking an Executive Partner to work with executives in customer experience and digital leadership roles who are responsible for driving strategies that put customers at the center of their organization's leadership, strategy, and operations to maximize growth.
Administrative Assistant - Community Behavioral Health Center Riverside Community CareAdministrative Assistant - Community Behavioral Health CenterMilford, MAFull timeThe ideal candidate is a friendly, respectful, well-organized, reliable individual with good computer, problem-solving and communication skills who is comfortable with multi-tasking and working independently. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Forbes named Riverside a best-in-state employer.
Administrative Assistant, Engineering (Part Time) City of NewtonAdministrative Assistant, Engineering (Part Time)Newton, MA$20 / hourTo that end, we are committed to supporting our employees by providing competitive wages and growth, a comprehensive benefits package which includes a defined municipal pension plan, quality health and dental insurance plans, generous paid leave benefits, paid holidays, and access to supplemental benefits such as deferred compensation, short term disability plans, flexible spending accounts, and other employee benefits. The targeted salary range reflects what the City of Newton reasonably and in good faith expects to offer for this position at the time of posting, but the final salary determination may be within or outside this range based on various factors, including, but not limited to, experience, skills, education, and market factors.
Administrative Assistant Associated Home CareAdministrative AssistantNorwood, MAFull timeWe are passionate about what we do -- providing seniors and their families with a comprehensive, vetted and coordinated in-home service network that is high-touch, tech-enabled, compassionate and extremely well managed. Requires occasionally standing, sitting, walking; using hands to finger, handle, or feel objects, tools, or controls; reaching with hands and arms; climbing stairs; hearing; talking.
Medical Receptionist 2 years years experience required Sheth Horsley Eye CenterMedical Receptionist 2 years years experience requiredStoneham, MAFull timeSheth Horsley Eye Center is hiring an experienced Medical Receptionist who can take over administrative duties involved with coordinating patient and physician schedules as well as bookkeeping, file management and office organization. The job includes significant amounts of multi-tasking, but the ideal candidate will know when to slow down, look patients in the eye and provide personalized service.