Site Manager - Contact Center ITCON ServicesSite Manager - Contact CenterWashington, DCA Site Manager in a contact center, often synonymous with a Call Center Manager, is responsible for overseeing the day-to-day operations of a contact center, including managing staff, setting and monitoring performance targets, ensuring operational efficiency and effectiveness, and maintaining excellent customer service. ITCON Services is looking for a bright, motivated Site Manager - Contact Center with FMCSA (Federal Motor Carrier Safety Administration) experience to join our team.
Contact Center Customer Service Representative ITCON ServicesContact Center Customer Service RepresentativeVienna, VARemoteIdentify, understand, and resolve customer inquiries efficiently and accurately using appropriate tools and resources (e.g., CRM and Knowledge Management systems). The ideal candidate will have strong communication skills, be comfortable navigating multiple systems, and demonstrate empathy and professionalism in every customer interaction.
Senior Contact Center Project Manager ITCON ServicesSenior Contact Center Project ManagerVienna, VAThe Senior Contact Center Project Manager's key responsibilities will include: Project Leadership Lead the end-to-end management of contact center projects, including planning, execution, monitoring, and completion. ITCON Services is seeking to hire a seasoned Senior Contact Center Project Manager with over 10 years of experience to lead and optimize large-scale contact center projects within the federal government sector.
VTC Administrator 22nd Century Technologies, Inc.VTC AdministratorFort Belvoir, VACertification AMX Technician (Networked AV) Certification Completed Crestron CTI Technician Track Certification or AVIXA CTS certification. " Ability to install projection screens, plasma TVs and different types of speakers.
Office Service Clerk LancesoftOffice Service ClerkWashington, DC$19.46In addition to print production, they will be working in the mail room, assisting with shipping/receiving as well as providing hospitality service. The manager is primarily looking for a candidate with some background in print production, customer service skills, and professionalism.
Web Application Support Specialist Dunhill Professional Search of Wilmington, Inc.Web Application Support SpecialistWashington, DC$32.55–$36.06 / hourFull timeJob Description: Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support and implements technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands.
Service Desk Technician 22nd Century Technologies, Inc.Service Desk TechnicianWashington, DCexperience with troubleshooting issues within the Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access, Visio and Project). experience with the following: Internet Explorer, Java, Citrix, VPN, mobile devices and 2 Factor Authentication.
Customer Experience Specialist (Retail Associate) DiventuresCustomer Experience Specialist (Retail Associate)Vienna, VASolve Problems Face-to-Face: Handle customer inquiries and logistical challenges with grace, turning potential hiccups into great service experiences. Here's what makes you stand out:A magnetic, friendly personality that makes customers feel instantly comfortable shopping for new gear.
Jira Platform Engineer/Administrator Expert In Recruitment SolutionsJira Platform Engineer/AdministratorWashington, DCDesign, implement, and maintain seamless integrations between Jira with other enterprise systems, such as GitLab (source control & CI/CD), and ServiceNow (ITSM), using Okta,REST APIs, webhooks, middleware, and scripting. pivotal role in consolidating our collaborative planning tools transitioning from Azure DevOps (on-prem) and GitLab (on-prem) to Jira while enabling and scaling Agile practices across the organization.
Temporary General Clerk II Datasoft TechnologiesTemporary General Clerk IINW, WAUses a variety of office equipment in conducting the work of the office, including but not limited to personal computers, fax machine, copy machine, mail equipment, scanner, etc. At the direction of the Supervisory Paralegal Specialist to respond to the public, appellants, and their representatives, concerning potential, pending and past appeals and general Board procedures.
Assistant Manager of Accounts Payable Turn2PartnersAssistant Manager of Accounts PayableWashington, DCJoin a highly respected Professional Services organization where you'll have the opportunity to lead a talented accounts payable team, partner closely with senior leadership, and help drive operational excellence within a complex, global environment. The Assistant Manager of Accounts Payable plays a key leadership role in overseeing day-to-day accounts payable operations while ensuring accuracy, efficiency, and exceptional internal service.
Level III Administrative Coordinator Center for Performance MasteryLevel III Administrative CoordinatorWashington, DC$43,000–$58,000 / yearFull timeYou will skillfully read and analyze a myriad of incoming memos and reports, discerning their significance to ensure critical information reaches the right hands and is appropriately distributed. We provide a range of services and solutions designed to help clients strengthen their strategic planning, project management, process optimization, and training and development initiatives.
Senior Software Engineer – Administrative Services Lead Global C2 Integration TechnologiesSenior Software Engineer – Administrative Services LeadReston, VAContractorReston, VA (CONUS / OCONUS Support) | Hybrid / Remote Eligible Based on Mission RequirementsPosition SummaryGlobal C2 Integration Technologies (GC2IT) is seeking a highly motivated and experienced Senior Software Engineer - Administrative Services Lead to support the design, delivery, and sustainment of enterprise administrative services supporting globally distributed mission systems. While performing the duties of this job the employee is regularly required to climb, bend, stretch, walk, sit use hands to handle or feel; frequently use fingers to type; talk and hear; occasionally stand, kneel, stoop, crouch, bend, twist or reach out; may require lifting or moving 10 lbs.
Data Analyst - Analytic Objectivity and Process Survey Support Specialist Analytic Solutions GroupData Analyst - Analytic Objectivity and Process Survey Support SpecialistMcLean, VA$159,000–$169,000Develop and present survey findings through appropriate visualization techniques and recommend presentation formats (e.g., scatter charts, donut charts, stacked column charts) to effectively communicate findings to senior management. Offer expert support in methodological, technological, and ethical aspects (e.g., ensuring neutrality, precision, and repeatability of measures; conducting cost-benefit analyses of survey tools; and maintaining respondent anonymity).
Accounts Payable Manager Turn2PartnersAccounts Payable ManagerNorthern Virginia, VAJoin a highly respected organization where you'll lead a critical function, manage a strong team, and partner with experienced leadership in a stable, growth-oriented environment. The Accounts Payable Manager will oversee the day-to-day operations of a high-volume accounts payable function while leading and developing a team of professionals.
Customer and Support Services Manager - Department of Public Works (DPW) The City of Falls Church VirginiaCustomer and Support Services Manager - Department of Public Works (DPW)Falls Church, VA$75,000–$95,000Perform critical administrative and paraprofessional work in support of DPW Operations staff; Assist with management of DPW budget, including reviewing and processing invoices; monitoring and processing purchase orders; running and analyzing reports; working with contracts; and advising management; Collaborate with Human Resources to maintain confidential personnel files and support management and staff with tracking recruitment, evaluations, disciplinary actions, and records; Fulfill central customer service role for City residents and businesses (phone, email, and in person); Manage work order system and partner with staff across the City to efficiently track and complete infrastructure work; Coordinate meetings and DPW events; Prepare detailed DPW Operations payroll entries with accuracy and attention to detail; Position is considered essential and will require work during some emergency events. Graduation from high school including or supplemented by courses in general business or office technology and experience in clerical and office work; Ability to work independently, exercise good judgement, and manage confidential and sensitive personnel matters; Strong customer service skills and ability to communicate and deal with the public in a professional, empathetic, and positive manner; Ability to handle multiple tasks and priorities simultaneously, effectively, and efficiently; Excellent organizational, clerical, math, accounts and computer skills (MS Office Suite, including Excel).
CBP Technology Service Desk Aretec IncCBP Technology Service DeskAshburn, VAFull timeCBP Technology Service Desk (TSD)Location: RemoteSchedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays)Employment Type: Full‑timeClearance Requirement: CBP Background Investigation (Unclassified) About AretecAt Aretec, Inc., we are catalysts for change within the federal government landscape. This role serves as a 24x7x365 centralized Point of Contact (POC) for external customers, including Participating Government Agencies (PGAs) and the Trade community (importers/exporters).
Job Opportunity for Client Relationship Executive with our Client Artech LLCJob Opportunity for Client Relationship Executive with our ClientReston, VA$171,130–$220,000 / yearEssential Functions and Responsibilities: Establishes strong, trusted advisor relationships with key client executives by engaging in meaningful conversations that match the client's priorities and current trends, and leads sales efforts based on these relationships. Navigates the sales cycle, from opportunity identification, through solutioning and storyboarding, identifying contract vehicles, coordinating teaming/alliance partners, aligning on price to win, to close and warm hand-off to the delivery team.
ServiceNow Administrator (Cleared) Blue Sky Innovative SolutionsServiceNow Administrator (Cleared)Chantilly, VABlue Sky Innovative Solutions LLC is seeking a cleared and experienced ServiceNow Administrator to support our work with a U.S. Department of Defense customer at the forefront of national security. • Maintain strict environment discipline — dev/test never holds production data; mirrors prod config at all times.