Administrative Assistant Keller North America, Inc.Administrative AssistantProvidence, RI$25–$35 / hourThis role is responsible for supporting daily office activities, coordinating communications, maintaining records and documentation, assisting with project and operational reporting, and ensuring efficient office operations in a fast-paced construction environment. The Administrative Assistant serves as a key point of contact for employees, clients, vendors, and visitors while supporting project administration, coordination, payroll processes, scheduling activities, and operational workflows.
Data Entry Clerk/Administrative Assistant Healthcentric AdvisorsData Entry Clerk/Administrative AssistantWarwick, RI$20–$26 / hourFull timeHealthcentric Advisors is a nationally recognized quality improvement organization helping providers and stakeholders measure and improve care and outcomes. The ideal candidate will possess strong computer literacy, excellent organizational skills, a team mentality, and a proactive attitude.
NewAdministrative Assistant Keller FoundationsAdministrative AssistantProvidence, RI$25–$35 / hourThis role is responsible for supporting daily office activities, coordinating communications, maintaining records and documentation, assisting with project and operational reporting, and ensuring efficient office operations in a fast-paced construction environment. The Administrative Assistant serves as a key point of contact for employees, clients, vendors, and visitors while supporting project administration, coordination, payroll processes, scheduling activities, and operational workflows.
Administrative Assistant Seven Hills FoundationAdministrative AssistantLincoln, Rhode IslandFull timePhysical ability to perform essential functions, including sitting for long periods, lifting up to 50 pounds with assistance, and occasional office mobility tasks. This role includes data entry, secretarial, and reception responsibilities, ensuring smooth office operations and effective communication across the team.
Executive Administrative Assistant Care New England Health SystemExecutive Administrative AssistantWarwick, Rhode IslandFull timeAbout Us: Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, is a trusted, integrated health care organization that fuels the latest advances in medical research, attracts the nation’s top specialty-trained doctors, hones renowned services and innovative programs, and engages in the important discussions people need to have about their health and end-of-life wishes. The Executive Administrative Assistant acts as a liaison between the President/COO, CNE leadership, physicians, and other internal and external stakeholders, while also supporting the VNA leadership team, scheduling, and payroll processes.
Executive Administrative Assistant/Assistant Corporate Secretary Washington Trust Bancorp IncExecutive Administrative Assistant/Assistant Corporate SecretaryWesterly, RI$95,000–$115,000 / yearWe are seeking an experienced Executive Administrative Assistant to support the Corporate Secretary, CEO, and COO, ensuring seamless operations at the highest levels of leadership. Compensation: A good‑faith, reasonable estimate of the base salary range for this role is $95,000 - $115,000 per year and the actual offer will depend on factors such as experience, skills, training, certifications, and education.
NeweBilling Rates Administrative Assistant Troutman PeppereBilling Rates Administrative AssistantProvidence, RI$50,000–$85,000 / yearThe Ebilling Rates Administrative Assistant will ensure accuracy and compliance of eBilling rates, collaborating with internal teams to consistently and proactively implement and update rates. Track and follow-up internally and externally on outstanding submissions, inform eBilling Rates Team of any issues delaying timekeeper rate submission or approval.
Administrative Assistant Womens Development CorporationAdministrative AssistantProvidence, Rhode IslandPosition Summary: Under the supervision of the Assistant Director of Property Management, the Administrative Assistant is responsible for greeting and directing all visitors and providing administrative support to the management of the organization. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands; and talk or hear.
Clinical Administrative Assistant HopeHealthClinical Administrative AssistantProvidence, RIMaintains and distributes daily census, maintains patient tracking board, creates charts for incoming patients and interacts with families, vendors, MDs, RNs and entire IDG staff to support patient care. The Administrative Assistant is a liaison between the patient, the care giving staff, other internal and external departments and the billing department, supporting all three with comprehensive chart management and communications between parties to ensure seamless care.
Administrative Assistant SaalexAdministrative AssistantNewport, RI$55,000–$60,000Saalex is an Engineering and Information Technology Services company providing Cyber Security, Information Technology, Strategic Operations Research, Wargaming, Training and Education, Range Operations and Management, Engineering and Logistics Services, Data Analytics and Business Intelligence Services to an array of government agencies across every warfare domain. Highly organized, detail-oriented with the ability to manage multiple projects simultaneously, having time-sensitive deadlines.
Administrative Assistant, School of Law - Roger Williams University Roger Williams UniversityAdministrative Assistant, School of Law - Roger Williams UniversityBristol, RIWhile both roles share the same job description and qualifications, one position will provide administrative support to multiple Associate Deans, and the other will provide dedicated support to the Dean of the School of Law. Location: Bristol, RI Category: Professional and Clerical Job Type: Full-time Regular Posted On: Tue Jul 14 2026 Job Description: The School of Law is seeking to fill two Administrative Assistant positions.
Administrative Assistant-Medical Billing Acadia Healthcare Co IncAdministrative Assistant-Medical BillingProvidence, RI$19.66–$22.61 / hourOur Team: Providence Comprehensive Treatment Center (CTC), located in Providence, RI, is part of Acadia Healthcare''s Comprehensive Treatment Centers-the nation''s leader in medication-assisted treatment (MAT) for individuals seeking recovery from Opioid Use Disorder. Your Job as an Administrative Support/Medical Biller: The Administrative Support/Medical Biller role will perform routine administrative functions such as preparing correspondence and reports, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to patients or visitors.
Administrative Assistant Pivot Path SolutionsAdministrative AssistantNewport, RIFull timeThe Administrative Assistant provides daily administrative and office support to assigned government organizations, ensuring efficient front office operations, accurate document management, meeting coordination, travel processing, and records maintenance. Pivot Path Solutions is an SBA Certified 8(a), Woman-Owned Small Business delivering mission-focused professional and technical services to the Department of Defense and Federal Government.
Executive Administrative Assistant Nexstar MediaExecutive Administrative AssistantEast Providence, Rhode IslandThe Executive Administrative Assistant provides a full range of administrative and clerical support to the Vice President/General Manager and other station personnel, ensuring excellent customer service always. Provides administrative and clerical support to the Vice President/General Manager and other Dept Heads, specifically News Director.
Administrative Assistant-Medical Billing Providence Comprehensive Treatment CenterAdministrative Assistant-Medical BillingProvidence, Rhode Island$19.66–$22.61 / hourFull timeProvidence Comprehensive Treatment Center (CTC), located in Providence, RI, is part of Acadia Healthcare's Comprehensive Treatment Centers—the nation's leader in medication-assisted treatment (MAT) for individuals seeking recovery from Opioid Use Disorder. Familiarity with MAT Protocols and Guidelines: The billing specialist should understand how Medication-Assisted Treatment works, including services like opioid substitution therapy (e.g., methadone, buprenorphine) and how these treatments are billed differently from other medical services.
Executive Administrative Assistant Nexstar Media Group IncExecutive Administrative AssistantEast Providence, RIThe Executive Administrative Assistant provides a full range of administrative and clerical support to the Vice President/General Manager and other station personnel, ensuring excellent customer service always. Provides administrative and clerical support to the Vice President/General Manager and other Dept Heads, specifically News Director.
Legal Assistant / Administrative Assistant United States CourtsLegal Assistant / Administrative AssistantProvidence, RI$51,429–$131,790 / yearCourt Name/Organization Massachusetts Federal Public Defender Overview of the Position The Federal Public Defender Office for the Districts of Massachusetts, New Hampshire, and Rhode Island is hiring a full-time Legal Assistant / Administrative Assistant in the Providence, RI office. Location Providence, RI Opening and Closing Dates 06/03/2026 - Open Until Filled Appointment Type Permanent Salary $51,429 - $131,790 Link to Court Careers Information https://bostondefender.org/employment/
Administrative Assistant Primary Residential Mortgage IncAdministrative AssistantCranston, RIPart timeReporting skills, administrative writing skills, Microsoft Office skills, knowledge of management processes, organization skills, ability to analyze information and solve problems. In the performance of assigned tasks and duties all employees are expected to conform to the following: § Review and adhere to policies and guidelines contained within the Employee Handbook, including privacy and information security guidelines.
SAH Administrative Assistant II Brown University HealthSAH Administrative Assistant IIRI$19.73–$28.82 / hourThe core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: KEY RESPONSIBILITIES: Identifies new cancer cases by referencing sources of information including daily physician dictation, daily registration review and weekly inpatient discharge sheets Supports the abstracting procedures by performing case finding. Strong data entry experience Ability to work independently and use good judgement regarding confidentiality Great communication and organizational skills Proficient in navigating the internet Knowledge and understanding of medical terminology, pathology and oncology Microsoft Office, familiarity with Metriq, Meditech preferred EDUCATION: High school diploma or equivalent required.
Administrative Assistant, Tutoring Center - Roger Williams University Roger Williams UniversityAdministrative Assistant, Tutoring Center - Roger Williams UniversityBristol, RILocation: Bristol, RI Category: Professional and Clerical Job Type: Full-time Regular Posted On: Fri Jul 10 2026 Job Description: Reporting to the Director of the Tutoring Center, the Administrative Assistant, Tutoring Center is responsible for performing a wide variety of administrative duties to assist professional staff members within the Tutoring Center (TC), as a part of the Center for Student Academic Success (CSAS). Convey information and answer questions related to TC procedures to prospective and current students and families as well as faculty and staff.
Weatherization Administrative Assistant Tri County Community Action Agency IncWeatherization Administrative AssistantNorth Providence, RIAssisting in the implementation of programs (Weatherization, and if necessary LiHEAP, Food Bank) by taking/completing/filing applications; Utilizing office equipment; Basic knowledge of computer programs; Conversing with vendors/contractors; Completing purchase orders for Contractors once weatherization has been completed; Maintaining necessary case notes and relevant spreadsheets. Responsibilities include: Assisting weatherization auditors as needed; may include help with work order management, billing concerns, client file management; Assisting clients: may include greeting applicants with appointments/walk-ins, addressing/resolving any inquiries, scheduling appointments.
Administrative Assistant Primary Residential CareersAdministrative AssistantCranston, Rhode IslandReporting skills, administrative writing skills, Microsoft Office skills, knowledge of management processes, organization skills, ability to analyze information and solve problems. In the performance of assigned tasks and duties all employees are expected to conform to the following: § Review and adhere to policies and guidelines contained within the Employee Handbook, including privacy and information security guidelines.
NewHIGHER EDUCATION ADMINISTRATIVE ASSISTANT II University of Rhode IslandHIGHER EDUCATION ADMINISTRATIVE ASSISTANT IIKingston, RI$48,771–$53,059 / yearKNOWLEDGE, SKILLS AND CAPACITIES: The ability to integrate information from one type of application package to another; the ability to effectively communicate information to all interested parties within a higher education setting; skills in organizing and multi-tasking; strong written and verbal communication skills; a familiarity with spreadsheets, databases, word processing and other computer software; the ability to effectively prioritize work and consistently meet deadlines; the ability to establish and maintain effective working relationships with superiors, the college/university departments, and other state and private agencies and organizations and employees; a high level of interpersonal skills to handle sensitive situations and confidential information; a working knowledge of a higher education system; the ability to generate accurate and concise informational and statistical reports; and related capacities and abilities. EXPERIENCE: Such as may have been gained through: employment in performing general office tasks of a complex nature in an academic setting, including the use of enterprise software systems with common business applications, word processing, spreadsheets, and other contemporary office software; OR, any combination of education and experience that shall be substantially equivalent to the above education and experience.
NewAdministrative Assistant (Home Medical Equipment) Macpower Digital Assets Edge Private LimitedAdministrative Assistant (Home Medical Equipment)Providence, RI$25–$29.48 / hourSupport secretarial staff supervision and act as liaison with contractors and internal/external stakeholders. Requirements: High school diploma plus at least one year of college or business school training in secretarial procedures.
Administrative Assistant Atria Senior Living Group IncAdministrative AssistantPortsmouth, RIAssists the Community Business Director with human resource functions such as new hire orientation, enrollment and plan changes; maintaining of personnel files (with controlled access to files under the direction and supervision of the Community Business Director or Executive Director) and tracking of FMLA, Worker's Compensation, and other programs as assigned. Assists the Community Business Director with payroll functions by running daily punch reports, correcting missed punch corrections and supporting pay period end functions and filing; train staff to proper time clock procedures.
Administrative Assistant - part time Fred Astaire Dance StudiosAdministrative Assistant - part timeRiverside, RIWe offer group and private lessons, choreograph wedding dances or prepare the happy couple and wedding party for the big day, provide opportunities to perform in beautiful venues, host local parties for dance practice and comradery. In addition, we host an average of 35 spectacular branded National, Inter-Regional, and Regional Dance Competitions annually, giving our students and professionals opportunities to compete in various categories.
Administrative Assistant Brown University HealthAdministrative AssistantRISUMMARY: Responsible for organization and support of day to day operations of assigned specialty clinic(s); provides secretarial and administrative support services for Directors and Associate Directors of assigned specialty clinics as well as assigned clinicians; manages all support functions including liaison with other hospital departments in order to ensure smooth patient billing from intake to bill production. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: PRINCIPAL DUTIES AND RESPONSIBILITIES:Consistently applies the corporate values of respect, honesty and fairness and the constant pursuit of excellence in improving the health status of the people of the region through the provision of customer-friendly, geographically accessible and high-value services within the environment of a comprehensive integrated academic health system.
Administrative Assistant Atria Senior Living - Aquidneck PlaceAdministrative AssistantPortsmouth, Rhode Island$19–$22.80 / hourPart timeAssists the Community Business Director with human resource functions such as new hire orientation, enrollment and plan changes; maintaining of personnel files (with controlled access to files under the direction and supervision of the Community Business Director or Executive Director) and tracking of FMLA, Worker’s Compensation, and other programs as assigned. Assists the Community Business Director with payroll functions by running daily punch reports, correcting missed punch corrections and supporting pay period end functions and filing; train staff to proper time clock procedures.
Administrative Office Assistant Partridge Snow & Hahn LLPAdministrative Office AssistantProvidence, RI$18.59–$23.71 / hourDescription This entry-level position is responsible for performing clerical and administrative tasks to support legal assistants, attorneys, and paralegals in their daily activities. Prepare mailings including normal USPS, certified mail, FedEx packages or outside messenger deliveries.
Administrative Coordinator Bilingual Debbie's StaffingAdministrative Coordinator BilingualWarwick, RIMaintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Work closely with staffing specialists following existing processes and procedures for efficiently onboarding candidates and processing correct paperwork.
Bilingual Administrative Coordinator Debbie's StaffingBilingual Administrative CoordinatorProvidence, RISummary/ObjectiveProvide important administrative support to the team, ensuring smooth daily operations and efficient delivery of services to our clients. Maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Administrative and Financial Coordinator Brown UniversityAdministrative and Financial CoordinatorProvidence, RIBrown University is a registered employer in the following states: Rhode Island, California, Colorado, Connecticut, Florida, Maryland, Massachusetts, New York, New Hampshire, New Jersey, North Carolina, Washington, D.C. All remote work must be performed in a state in which Brown is registered to do business. In addition, this role serves as a resource to administrative coordinators across the division, providing guidance on administrative processes, University policies, and best practices to help ensure consistency and operational effectiveness.
Administrative Coordinator, Office of the Dean Brown UniversityAdministrative Coordinator, Office of the DeanRIThe incumbent assists the Associate Dean of Program and Planning; Associate Dean for Diversity, Equity and Inclusion; Senior Associate Dean for Academic Affairs; Senior Associate Dean for Research and Strategic Initiatives as needed and serves as a back up to the Executive Assistant and other Coordinators in the Dean's office. Brown University is a registered employer in the following states: Rhode Island, California, Colorado, Connecticut, Florida, Maryland, Massachusetts, New York, New Hampshire, New Jersey, North Carolina, Washington, D.C. All remote work must be performed in a state in which Brown is registered to do business.
NewAdministrative Coordinator Brown UniversityAdministrative CoordinatorProvidence, RIWorking closely with the language faculty and the CMES associate director, the coordinator manages the administrative processes for language instruction, including curriculum planning and scheduling and the annual hiring of the Fulbright Foreign Language Teaching Assistant (FLTA). Brown University is a registered employer in the following states: Rhode Island, California, Colorado, Connecticut, Florida, Maryland, Massachusetts, New York, New Hampshire, New Jersey, North Carolina, Washington, D.C. Still Have Questions?.
NewBiomedical Engineering Department Administrative & Technology Support (STUDENT) Case Western Reserve UniversityBiomedical Engineering Department Administrative & Technology Support (STUDENT)Providence, RI$13–$18 / hourThe Biomedical Engineering Department Administrative & Technology Support (STUDENT) will provide administrative and technology support to the Department of Biomedical Engineering, Case School of Engineering & School of Medicine. We are seeking a detail-oriented student assistant to support departmental organization and digital workflow improvements.
Executive Assistant II to the Office of the Vice President for Administration and Finance Rhode Island CollegeExecutive Assistant II to the Office of the Vice President for Administration and FinanceProvidence, RI$65,000–$75,000 / yearProvide executive secretarial level support to the Vice President for Administration and Finance, the senior staff including,, Controller, Director of Budget, AVP for Administration, AVP/CIO for Information Services and other professional staff as assigned, by performing organizational, clerical, and office management activities, maintaining the confidentiality and policy level focus of the office, and conducting all affairs of the office with a high level of professionalism, accuracy, precision, quality and efficiency. Posting Number NC00811 Position Title Executive Assistant II to the Office of the Vice President for Administration and Finance Division Administration and Finance Division Department Name Administration and Finance Position Type Staff - Non Classified Position Overview.
NewExecutive Assistant CVS Health CorpExecutive AssistantWoonsocket, RI$22.59–$53.95 / hourCoordination of large onsite and offsite team meetings and single day or multi-day events, including coordination with internal and external resources for services for catering, hotels, activities, presenters Teams/video/conferencing/streaming. Often act as a point of contact for urgent business needs and assist to identify issues for escalations, communicating and ensuring that the leadership and executive team is well informed.
Executive Assistant eTeam Inc.Executive AssistantProvidence, RI$21–$22 / hourServe as department liaison with representatives of departments, senior officers of the University, Facilities Management staff at all levels, as well as outside architects, engineers, contractors, vendors, and community representative with whom the Director and the Design and Construction group interacts on all project related communications, coordination and general requirements. Facilities Management is an exceptionally talented team built from a diverse group of individuals who are passionate about providing the highest levels of quality craftsmanship, customer service, and teamwork through sustainable practices and who take pride in supporting the mission of the University and Facilities Management “We Care” principle values.
Medical Support Assistant (Advanced) U.S. Department of Veterans AffairsMedical Support Assistant (Advanced)RI$53,376–$73,474 / yearIf selected, to meet the basic requirement of high school education or equivalent and prior to a firm job offer being extended, applicants must provide one of the following as verification of the education requirement if not covered under the grandfathering provision: Copy of high school diploma OR high school transcript (unofficial or official) OR GED Certificate OR homeschooling completion OR proficiency certificate issued by a State or Territorial Board or Department of Education OR college transcript (official). Advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community operational activities that affect patient flow, and patient support care administrative functions to include, but not limited to appointment cycles, outside patient referrals, follow-up care, overbooking, provider availability, etc.
Front Desk Assistant/Care Coordinator NIC Johnston LLCFront Desk Assistant/Care CoordinatorJohnston, RI$20–$24 / hourPart timeIn addition, Nuvia offers our Care Coordinators the unique opportunity to earn both monthly performance bonuses and quarterly bonuses, which when combined give our Care Coordinators the ability to earn an additional 32K/year beyond their base pay. Key to bringing new patients to Nuvia for a life-changing smile: Through driving patient reviews, Care Coordinators have the meaningful opportunity to help future patients find Nuvia.
Front Desk Assistant/Care Coordinator Nuvia Dental Implant Center CareersFront Desk Assistant/Care CoordinatorJohnston, Rhode IslandIn addition, Nuvia offers our Care Coordinators the unique opportunity to earn both monthly performance bonuses and quarterly bonuses, which when combined give our Care Coordinators the ability to earn an additional 32K/year beyond their base pay. Key to bringing new patients to Nuvia for a life-changing smile: Through driving patient reviews, Care Coordinators have the meaningful opportunity to help future patients find Nuvia.
Executive Assistant HonorVet TechnologiesExecutive AssistantProvidence, RIThe Executive Assistant supports the Planning, Design & Construction team within Facilities Management by handling advanced administrative tasks, coordinating schedules, and managing communications. This role requires strong organization, discretion, and the ability to manage multiple priorities.
Executive Assistant Semper Home LoansExecutive AssistantProvidence, Rhode Island$45,000–$50,000The Executive Assistant will provide high-level administrative support to the executive team, with a focus on managing schedules, communications, and tasks that require strong mathematical and analytical skills. The ideal candidate will be proactive, highly organized, and able to perform calculations and analyze data related to budgets, reports, and financial statements.
Legal Assistant Build My Great TeamLegal AssistantNorth Kingstown, RI$50,000–$75,000This is a rare opportunity to be on the ground floor of a new Providence office — working directly alongside Attorney Kenneth Rampino as the firm expands, and growing into a trusted right-hand member of the team from day one. Rampino Law, Ltd. is a Rhode Island law firm focused on estate planning, elder law, probate and trust administration, guardianships, Medicaid planning, and planning for individuals with disabilities.
Dental Assistant My Dental RecruiterDental AssistantWarren, Rhode IslandDental Assistant Job Opening (3+ Years Experience) – Warren & Rumford, RI | $28–$30/Hour We are seeking an experienced Dental Assistant to support a busy general dental practice serving patients in Warren and Rumford, Rhode Island. Dental Assistant will assist with chairside procedures, maintain treatment rooms, perform digital imaging, and help ensure efficient daily operations within the practice.
Executive Assistant to the Senior Vice President for Communications Brown UniversityExecutive Assistant to the Senior Vice President for CommunicationsProvidence, RIManage the Senior Vice President's schedule and planning for internal and external meetings, serving as a collaborative partner and advocate for the SVP in sustaining relationships with other campus executives, stakeholders, and constituents through responsive scheduling and balancing shifting needs and priorities. Manage the membership and meetings convened by the SVP, including OUC all-staff meetings and retreats and the Brown Communicators Group, External Affairs Group, Reputation Risk Management Group, President's Advisory Council on Communications, and other groups and committees.
Medical Assistant (MA, CNA, EMT) - Outpatient Cardiology Hartford HealthCare CorpMedical Assistant (MA, CNA, EMT) - Outpatient CardiologyWesterly, RIJob Description - Medical Assistant (MA, CNA, EMT) - Outpatient Cardiology (26156316) Job Description Primary Location: Rhode Island-Westerly-45 Wells St Westerly RI (10545) Job: HHC Medical Group Organization: Hartford HealthCare Medical Group Specialists Job Posting: Apr 23, 2026 Medical Assistant (MA, CNA, EMT) - Outpatient Cardiology - (26156316) Description Work where every moment matters. Floats to other offices based on business needs Qualifications Travel to satellite sites as needed Education: Diploma from an accredited Medical Assistant program OR an active CT CNA, EMT, Paramedic or Medic Certification OR relative experience as outlined below.
Medical Assistant (MA, EMT) - Cardiology Hartford HealthCare CorpMedical Assistant (MA, EMT) - CardiologyWesterly, RIProvides direct patient care under direction of provider, including but not limited to vitals, allergy/ medical reconciliation, screenings, patient history, health maintenance, advance directives and virtual health. Provides indirect patient care related to the Medical Assistant scope of education including but not limited to scheduling, check in/out, referrals, chart prep and prior authorizations.
Certified Medical Assistant Sentara HospitalsCertified Medical AssistantWarwick, VirginiaThe CERTIFIED Medical Assistant performs patient care and administrative/clerical related tasks and procedures based on training, education, and competency evaluations, and as delegated by and under the direction/supervision of the Physician, Nurse Practitioner/Physician Assistant (NP/PA), Registered Nurse (RN), or Licensed Practical Nurse (LPN). Demonstrates the development of the specific skills and knowledge required of medical assistants, effective inter-departmental interactions, and ability to follow department and system policies, procedures, and practices.