IONNA is looking for a highly organized, customer-obsessed Communications Operations Specialist to own the day-to-day health, accuracy, and responsiveness of IONNA’s customer-facing review/feedback platforms, including PlugShare, Google reviews, social media, and other site-level digital channels. Partner with Tier 1, Tier 2 Technical Support, Field Service, Facilities, and Comms to ensure responses accurately reflect the status of known site, charger, payment, access, or amenity issues.